Frequently Asked Questions

To configure GSP Id in BUSY for eway bill generation, you need to follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Open your company in BUSY, then go to Administration and click on Configuration.
Step 3: Select Feature / Options and then GST / VAT. Here you will find the option of GSP Configuration along with Eway bill option
Step 4: You can enter the GSP user id and password of Webtel and Pinnacle and save.

To give access to generate Einvoice in BUSY you need to follow the steps 
 Step1 open company with admin User 
 Step2 go to administration menu and click to configuration then click on 
 Feature options then click to GST VAT 
 Step3 Click to Einvoice required configuration option 
 Step4 disable restrict sub users to change Einvoice applicability in voucher and disable restrict sub user to modify or delete vouchers whose einvoice has been generate 
 Step5 Go to administration option and click on user then select the user and click on modify then enable allow e invoice generation and printing option and save

If Automatic Eway bill generation is not working then below can be the reasons:
1. BLS is expired as the feature will work with the active BUSY license subscription only.
2. BUSY model has been selected as Basic so change the same and set Standard or Enterprise as per your license
3. Correct GSP credentials should be specified or you can validate the same 
4. Correct details should be mentioned while generate Eway bill such as distance, station vehical number GSTIN.
5. Make sure to have proper and stable internet connection 
6. BUSY version and release should be updated and no more previous versions and instances should be available

In order to create Eway bill properly you need to refer to the below points :
1. Make Sure you have stable internet connectivity 
2. Go to GST and VAT confiuration and specify the correct GSP credentials 
3. Here you can also validate the entered GSP details
4. Enable Generate Eway bill after saving through voucher series configuration
5. Enable Transportation details through voucher series configuration
6. Check that Valid HSN Code must be defined in the item master 
7. Station and Pin code should be mentioned in Party master and transport window.
8. GSTIN of the party should be valid 
9. UQC has been specified in the unit masters

If billing and shipping address is different in invoice then you have to enable billing/shipping feature in BUSY, you can follow the below steps:
Step 1: Go to Administration and click on Configuration
Step 2: Select Voucher series configuration.
Step 3: Select voucher type and series then click on voucher configuration.
Step 4: Enable Separate Billing/Shipping details feature and save the configuration.
Step 5: Add sale invoice and the billing/shipping window will appear after selecting the party.
Step 6: Specify shipping address, state, GSTIN and other details in Billing/shipping window.
Step 7: Select Transaction Type Bill To-Ship To in transport window then can generate e way bill with billing and shipping address.

To link and show the e-way bill number in the sales invoice in BUSY, y following these steps, the e-way bill number will be linked and shown in the sales invoice in BUSY. 
1: Go to the administration menu. 
2: Select configuration and click on feature and options 
3: Click on GST/VAT 
4: Enable the ewaybill generation option. 
5. configure the e-way bill settings and enter the required details. 
6. Generate the e-way bill for the relevant transaction. 
7. In the sales invoice, go to the e-way bill section. 
8. Enter the e-way bill number and other relevant details. 
9. Save the sales invoice. 

To generate an e-way bill, there are compliance rules and thresholds to follow.
 1. E-way bills are mandatory for the inter-state movement of goods with a value exceeding Rs. 50,000.
 2. For intra-state movement, the threshold value for e-way bills varies from state to state.
 3. Mention the correct station and pincode in the Account Master.
 4. Specify the correct and active GST number in the Account Master.
 5. Enter the correct Transporter Name and its ID in the input transport details window when saving a voucher.
 6. Voucher Number should not be greater than 16 characters.
 7. E-way bill configuration should be completed successfully.

If you want to find list of all e-invoices generated along with errors/issues for each one: 
 1.In BUSY cannot See the List of All E-Invoice Generated or its errors. 
 2.You Can Add custom column Of Einvoice IRN Nunber, Date, Ack. Number in Report. 
 3.If you want to see the list of invoice in which you not generated E-invoice. 
 4.Go to The Transaction Then click on GST Misc. Utilities. 
 5.Then Click on E-way Bill & E-Invoice Management Then Click on E-invoice Audit Report. 
 6.In the E-Invoice Audit Report, you can see all invoices for which E-invoices have not been generated.

To generate an E-Way bill from a transaction in BUSY, you need to follow these steps:
1. Open the transaction for which you want to generate the E-Way bill.
2. Go to the 'E-Way Bill' tab in the transaction.
3. Enter the required details such as the transporter's details, vehicle number, and the distance.
4. Click on the 'Generate E-Way Bill' button.
5. The E-Way bill will be generated with a unique E-Way bill number.
6. You can then download or print the E-Way bill for your records.
Please note that you need to have a valid GSTIN and be registered on the E-Way bill portal to generate E-Way bills in BUSY.

To generate e invoice manually if the automated services are down then you can generate e inovoice from JSON and you can follow some steps to generate from JSON: 
 Step 1: Save your voucher and it will show you the prompt for generate E-Invoice 
 Step 2: Now click on yes option and then select Option JSON 
 Step 3: Now enable option as per requirement and then give the path of blank folder where JSON file will be save in system. 
 Step 4: Now login your E-Invoice portal and click on Bulk Printing and then select JSON from browser and generate.