Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
The check distance for E-Way bill is showing too high/low in BUSY. How can I fix this?
To fix the issue of the check distance for E-Way bill showing too high/low in BUSY, you can follow these steps:
1. Open the transportation window in BUSY.
2. Click on the "Check Distance" option next to the distance field.
3. If the distance is showing too high, set it to zero and generate the E-Way bill. The portal will automatically calculate the distance.
4. If the distance is showing too low, you can manually enter the correct distance in the distance field.
By following these steps, you should be able to fix the issue with the check distance for E-Way bill in BUSY.
Why am I unable to find the E-invoice generation option under Features and Options?
To find e invoice Generation Option you can follow these steps:
Step 1:Go to Administration menu,
Step 2:Select configuration,
Step 3:Select feature and options,
Step 4:Then click GST/VAT tab,
Step 5:HERE,you can see the Option of E invoice required,enable it and you can configure it.
Step 5:And then you can also enable it from voucher series configuration then click sale then select series then click voucher configuration enable Generate E invoice after Saving, then save this configuration, and now can generate e invoice from BUSY, when you will enter a voucher after saving you can see the option do you want to generate e invoice generate.
Why can't I find the list of all e-invoices generated along with errors/issues for each one?
If you want to find list of all e-invoices generated along with errors/issues for each one:
1.In BUSY cannot See the List of All E-Invoice Generated or its errors.
2.You Can Add custom column Of Einvoice IRN Nunber, Date, Ack. Number in Report.
3.If you want to see the list of invoice in which you not generated E-invoice.
4.Go to The Transaction Then click on GST Misc. Utilities.
5.Then Click on E-way Bill & E-Invoice Management Then Click on E-invoice Audit Report.
6.In the E-Invoice Audit Report, you can see all invoices for which E-invoices have not been generated.
What is the process to generate the E-Way bill from a transaction in BUSY?
To generate an E-Way bill from a transaction in BUSY, you need to follow these steps:
1. Open the transaction for which you want to generate the E-Way bill.
2. Go to the 'E-Way Bill' tab in the transaction.
3. Enter the required details such as the transporter's details, vehicle number, and the distance.
4. Click on the 'Generate E-Way Bill' button.
5. The E-Way bill will be generated with a unique E-Way bill number.
6. You can then download or print the E-Way bill for your records.
Please note that you need to have a valid GSTIN and be registered on the E-Way bill portal to generate E-Way bills in BUSY.
How can I generate E-invoices manually in BUSY if the automated services are down?
To generate e invoice manually if the automated services are down then you can generate e inovoice from JSON and you can follow some steps to generate from JSON:
Step 1: Save your voucher and it will show you the prompt for generate E-Invoice
Step 2: Now click on yes option and then select Option JSON
Step 3: Now enable option as per requirement and then give the path of blank folder where JSON file will be save in system.
Step 4: Now login your E-Invoice portal and click on Bulk Printing and then select JSON from browser and generate.
The automatic E-Way bill generation in BUSY is not working for me. What could be the reasons and how can I troubleshoot this?
If Automatic Eway bill generation is not working then below can be the reasons:
1. BLS is expired as the feature will work with the active BUSY license subscription only.
2. BUSY model has been selected as Basic so change the same and set Standard or Enterprise as per your license
3. Correct GSP credentials should be specified or you can validate the same
4. Correct details should be mentioned while generate Eway bill such as distance, station vehical number GSTIN.
5. Make sure to have proper and stable internet connection
6. BUSY version and release should be updated and no more previous versions and instances should be available
I am unable to create e-way bill properly in BUSY. What could be the reason and how can I resolve this?
In order to create Eway bill properly you need to refer to the below points :
1. Make Sure you have stable internet connectivity
2. Go to GST and VAT confiuration and specify the correct GSP credentials
3. Here you can also validate the entered GSP details
4. Enable Generate Eway bill after saving through voucher series configuration
5. Enable Transportation details through voucher series configuration
6. Check that Valid HSN Code must be defined in the item master
7. Station and Pin code should be mentioned in Party master and transport window.
8. GSTIN of the party should be valid
9. UQC has been specified in the unit masters
The billing address is getting picked up as shipping address as well while generating E-Way bill. How to resolve this?
If billing and shipping address is different in invoice then you have to enable billing/shipping feature in BUSY, you can follow the below steps:
Step 1: Go to Administration and click on Configuration
Step 2: Select Voucher series configuration.
Step 3: Select voucher type and series then click on voucher configuration.
Step 4: Enable Separate Billing/Shipping details feature and save the configuration.
Step 5: Add sale invoice and the billing/shipping window will appear after selecting the party.
Step 6: Specify shipping address, state, GSTIN and other details in Billing/shipping window.
Step 7: Select Transaction Type Bill To-Ship To in transport window then can generate e way bill with billing and shipping address.
I want the e-way bill number to be linked and shown in the sales invoice. What steps should I follow?
To link and show the e-way bill number in the sales invoice in BUSY, y following these steps, the e-way bill number will be linked and shown in the sales invoice in BUSY.
1: Go to the administration menu.
2: Select configuration and click on feature and options
3: Click on GST/VAT
4: Enable the ewaybill generation option.
5. configure the e-way bill settings and enter the required details.
6. Generate the e-way bill for the relevant transaction.
7. In the sales invoice, go to the e-way bill section.
8. Enter the e-way bill number and other relevant details.
9. Save the sales invoice.
What are the compliance rules and thresholds for generating e-way bills that I need to follow in BUSY?
To generate an e-way bill, there are compliance rules and thresholds to follow.
1. E-way bills are mandatory for the inter-state movement of goods with a value exceeding Rs. 50,000.
2. For intra-state movement, the threshold value for e-way bills varies from state to state.
3. Mention the correct station and pincode in the Account Master.
4. Specify the correct and active GST number in the Account Master.
5. Enter the correct Transporter Name and its ID in the input transport details window when saving a voucher.
6. Voucher Number should not be greater than 16 characters.
7. E-way bill configuration should be completed successfully.