Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

Encoding E-Invoice in BUSY after filling details. Process for generating E-Invoice after encoding.

To encoding E invoice in BUSY after Filling details you need to follow the steps 
Step1 Save the voucher and click yes on generate Einvoice option
Step2 Click on automatically and Rectify the errors if any by click on check possible
errors
Step3 Click on View and generate option and check all details are mentioned Correctly
then generate Einvoice
Need to ensure that you have enable Einvoice required option In GST VAT option
and also enable the Input transport details and Generate Einvoice after saving option in
Voucher series configuration option and also the GSP credential should be correct

How do I add the transport details in BUSY for E-Invoicing compliance?

There is no need to specify transport details for E-invoice as it is mainly used in case of E-waybill but if you want you can do
To add the transport details for E-invoicing in BUSY follow these steps:
Step 1: Make sure you have enabled the E-invoice feature and transport details in local sale purchase option from GST/VAT configuration
Step 2: Make sure you have enabled input transport details and generate E-invoice after saving option from voucher series configuration
Step 3: Then go to transactions menu open the invoice
Step 4: Afterwards When you proceed to save the invoice a window will appear for transport details

The list of generated E-Way bills only shows limited details. How can I view complete details of a generated E-Way bill in BUSY?

If the report is showing limited details of Eway bill then you can refer below two ways to check the report with complete details :
Fisrt Way:
1. Open that report
2. Click on Custom Column and create a format
3. Create a column with required detail feild and save the format
4. Open the report with new format
Second Way:
1. Go to Transaction menu
2. Click on GST Miscl. Utilities
3. Eway Bill management
4. Click on Generate and print Eway bill tab
5. Select the option Automatic or Josn
6. Select voucher type date range and load the list
7. Here you can check the complete details of Eway bill

What are the next steps after utilizing the Generate e-invoice or Quit feature in BUSY when checking for potential errors?

Here's a simplified step-by-step guide for the next steps after utilizing the Generate e-invoice or Quit feature in BUSY when checking for potential errors: 
Step 1:After reaching the window with the options Generate e-invoice or Quit, click on the Generate e-invoice option.
Step 2:Ensure that all the data is correct.
Step 3:If all the data is okay, the e-invoice will be generated automatically.
Step 4:After the e-invoice is generated, you can print the E-invoice government copy and Tax invoice directly from BUSY.
By following these steps, you can successfully generate and print the e-invoice in BUSY after checking for potential errors.

How do I correct errors related to SAC code validation that is showing when I try to generate invoice?

To correct errors related to SAC code then follow the given steps:
Step 1: Go to Administration menu
Step 2: click on masters option
Step 3: Then click on Item option
Step 4: Then click on modify button and open item master in modify mode
Step 5: Then go to HSN/SAC code section
Step 6: Click on Validate button
Step 7: Then check SAc code are valid or invalid
Step 8: If invalid SAC code then specify the correct one and again validate
Step 9:Then click on ok button and save the master by click on save button

I am unable to generate the e-way bill number for my invoices. What should I do to resolve this?

To resolve the issue of being unable to generate the e-way bill number for your invoices in BUSY, you can try the following steps:
1. Ensure that you have entered all the required details accurately, such as the transporter details, vehicle number, and goods details.
2. Check if you have a valid GSTIN and it is correctly entered in the system.
3. Verify if you have a stable internet connection to generate the e-way bill.
4. Make sure that you have the necessary permissions and access rights to generate e-way bills in BUSY.
If the issue persists, it is recommended to contact the customer support team of BUSY for further assistance.

What should I do to resolve the error related to the "Tran-sin" field length requirement in the E-Way bill?

To generate the e-way bill, it is necessary to have the name of the transporter and its 15 digit GSTIN number, otherwise the vehicle number has to be mentioned in the transporter window..
To resolve the error related to the "Tran-sin" field length requirement in the E-Way bill follow the below steps:
Solution :1 Check the entered value: The value you have entered in the "TransporterID" field. Ensure that it is a string (text) and that it contains exactly 15 characters. Verify that there are no additional spaces, special characters, or any other invalid data.Check Transporter ID - from -Input/Update Transporter Details . Check special characters, remove Space.

How to check if there are any issues with EVA bill generation settings in my BUSY account?

If you are unable to genearte E-way bill then check the below steps :
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Make sure E-way bill required option is enables as Y and clcik on gsp configuration box
Step 6: Ensure that Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited GSP ID is mentioned tehn save the details by click on save button
Step 7: Afterward, while generating e-way bill make sure to remove all the errors showing in check error window then proceed to generate e-way bill

The check distance for E-Way bill is showing too high/low in BUSY. How can I fix this?

To fix the issue of the check distance for E-Way bill showing too high/low in BUSY, you can follow these steps:
1. Open the transportation window in BUSY.
2. Click on the "Check Distance" option next to the distance field.
3. If the distance is showing too high, set it to zero and generate the E-Way bill. The portal will automatically calculate the distance.
4. If the distance is showing too low, you can manually enter the correct distance in the distance field.
By following these steps, you should be able to fix the issue with the check distance for E-Way bill in BUSY.

Access missing options in e-invoicing configuration in BUSY.

To give access to generate Einvoice in BUSY you need to follow the steps 
Step1 open company with admin User
Step2 go to administration menu and click to configuration then click on
Feature options then click to GST VAT
Step3 Click to Einvoice required configuration option
Step4 disable restrict sub users to change Einvoice applicability in voucher and disable restrict sub user to modify or delete vouchers whose einvoice has been generate
Step5 Go to administration option and click on user then select the user and click on modify then enable allow e invoice generation and printing option and save