Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I set and validate e-way bill password in BUSY?
To set and validate the e-way bill password in BUSY, follow these steps:
Step 1 : Open the e-way bill portal and create a new GSP ID and password.
Step 2 : In BUSY, Click on administration
Step 3 : Configuration
Step 4 : Features and options
Step 5 : GST
Step 6 : Enable E-way bill and click on GSP configuration
Step 7 : Paste the GSP ID in the designated field.
Step 8 : Enter the password in the password field.
Step 9 : Click on the "Validate" button to validate the credentials.
Step 10 : If the validation is successful, save the configuration.
What are the different reports and registers available for E-Way bills?
The Different reports Available for E way Bills in BUSY are:
1.E Way Bill audit report: E way Bill Audit report will show all those voucher whose E way Bill is not generated.
2.E Way Bill Detaits (Generated by self): This report will show E way bills generated by You and you cannot download the data prior to 180 days from Current date.
3.E Way Bill details (Generated by other): This report will show the E way bill details generated by other parties on your GSTIN and you cannot download the data prior to 180 days from Current date.
How do I generate an e-way bills?
To setup e-way bill in BUSY, please follow these steps:
"The voucher configuration asking for e-invoice details even though the feature is disabled, the solution is as under :
Step 1: Go to Administration and then click on Configurations.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configurations.
If you have disabled E-way bill capability in the GST and VAT Configurations, the e-way bill generation option will not be displayed.
Why is the Eway bill not getting generated automatically in BUSY when I create an invoice?
The e way bill is not getting generated automatically after saving an invoice due to these reasons:
1. Check voucher series configuration of that voucher and make sure the option of Generate E way bill After Saving and Input Transport Details are enabled.
2. In the Transport Details window all the mandatory details are entered such as transporter, vehicle no., place, pincode and e way bill required option is Y.
3. Ensure that the HSN Codes are valid in the item masters.
4. Check the UQC ( Unit Qunatity Code) is specified in the unit masters.
What steps should be taken when an Invalid HSN error is displayed during E-way Bill generation?
If you are getting invalid HSN code error at E way generation then follow these steps:
Step 1: Go to transcation then select the required voucher type like sales, purchase etc.
Step 2: Choose the modify option and access the relevant invoice in modify mode.
Step 3: Press Alt+M at the item grid to access the item master in modify mode, then click on the validate option to validate the HSN code. Correct the code if it is in an invalid status.
Step 4: Check all item HSN codes in the same way, then attempt to regenerate the E-way Bill.
What could be the possible reason to display error during e way generation in BUSY?
The possible reasons for errors during e way bill generation in BUSY are:
1.Make sure the Pin code and station in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.
How can i check cancelled gst in BUSY as it shows error while generating e-way bill?
If you are facing a problem of cancelled Gst no. then follow the given steps:
Step 1: Go to Administration menu
Step 2: Click on masters option
Step 3: Then click on Account option
Step 4: Then click on Modify and open account master in modify mode
Step 5: Then Go to GSTIN field and click on Validate button
Step 6: Here you are check the status of Gst no. is active or cancelled
Step 7: If Gst no. is showing cancelled then contact with your party for the same
Why does a location name mismatch between party master and E-Invoice result in errors, and how to rectify it?
If there is a location name mismatch between the party master and E-Invoice, resulting in errors, follow these steps:
1.Check that your station and pincode in the Account Master/Transport Window match. Ensure they are consistent and save the changes.
2.If you have a different shipping address, then verify that it has the correct state pincode, etc.
3.Also, review your place and pincode in GST/VAT.
4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
I want to add a new GSP but it says one is already active. What should I do?
If you're getting a message saying that one GSP is already active and you want to add a new one, try this:
1:Check Active GSP:
Identify which GSP (Webtel or Pinnacle) is currently active in BUSY.
2:Create a New GSP:
If Webtel is active, create a new GSP for Pinnacle. If Pinnacle is active, create a new GSP for Webtel.
Configure the new GSP by providing the necessary details such as user ID and password.
This way, you can add a new GSP by choosing the one that is not currently active in BUSY.
What details like GST number, address etc. need to be updated in BUSY for generating e-way bills?
To generate e-way bills in BUSY, the following details need to be updated:
Step 1. GST Number: Enter the correct GST number of the party involved in the transaction.
Step 2. Address: Ensure that the billing address and shipping address are accurate and match the respective party's details.
Step 3. Vehicle Number: Provide the vehicle number that will be used for transportation.
Step 4. Pin Code: Enter the pin code of the destination where the goods will be delivered.
Step 5. Quantity: Specify the quantity of goods being transported.
Step 6. UQC: Select the appropriate unit of measurement for the goods.