Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How do I link my existing E-Way bill ID with Bizia?

To link existing E-way bill GSP IDs with BUSY then follow the given steps:
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable e-way bill option as Y and click on GSP configuration box
Step 6: Then mentioned GSP ID on the respective field then click on validate button, after successful validtaion click on OK button
Step 7: Then save the configuration by click on save button

How to generate e-way bill along with e-invoice in BUSY?

To generate E-way bill along with e-invoice in BUSY,you can follow these steps: 
Step 1:Make sure you e way Bill and E invoice Should be configured in GST/VAT and should be enabled in voucher configuration also in BUSY.
Step 2:Go to the transactions, and enter a sale voucher,
Step 3:While saving transport Details window will appear,Here you need to enable E Way Bill required and E Invoice Required,then the option will highlighted as Generate E way Bill within E invoice,Specify Y,then you able to generate E way Bill and E invoice together.

How can I correct any errors that occur when trying to generate e-way bills? Is there a way to troubleshoot issues?

The following suggestions need to be considered while generating an E-Way Bill: 
1. Ensure that all correct details are entered while generating an E-Way Bill.
2. Ensure a proper internet connection is established.
3. Do not forget to mention mandatory fields, such as Transporter ID or Vehicle No, Station, PIN Code, and a valid HSN code.
4. Ensure that GSP Configurations are properly set.
5. In case of having the same PIN code for the From and To stations, do mention the distance.
6. Ensure having a valid GSTIN and have filed previous GST returns.

Why is my business E-invoice not going through? How can I fix this?

If you are unable to generate an E-Invoice through BUSY and want to fix it, follow these steps:: 
1.Go to the Administration Select Configuration Then click on Features & options.
2.Then Click on GST/VAT.
3.Then Enter on GSP Configuration & Click on Validate.
4.If it not validate Generate GSP ids Again Then Check.
5.Also Check Your HSN code, party GSTIN, UQC etc.
6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

How are e-invoice and invoice cancellation in BUSY linked to the e-invoicing portal?

If you want to cancel an invoice and e invoice bill then please follow the given steps
Step 1: Go to transaction menu then sale option then list and select invoice.
Step 2: Then invoice open in the modified mode then check cancel option in the
Top right of invoice.
Step 3: Then click on cancel option then yes then enter cancellation narration..
Step 4: Then for e invoices bill cancellation turn it to y then tell reason and then
save so that e invoice will get cancel from portal also.

Can I generate e-invoice with different billing and dispatch addresses in BUSY?

If you want to generate e invoice with different billing and dispatch addresses 
then pleaser follow the given steps
Step 1: While saving bill you see a window of transport details where in
you need to make some change.
Step 2: See the option of transaction type and set it to combination of 2 and 3
Step 3: Then resultant dispatch details will get active enter your dispatch
details here. then save.
Step 3: Now billing details will be consider from the bill to ship to window and
dispatch from transport window.
Step 4: Now generate.

How do I generate an e-way bill for my transactions above Rs.,?

BUSY allows you to generate E way bills for any invoice value. However, if you want to generate E way bills only for invoices above INR 50,000, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E Invoice Required
Step 3: Set Y to turn it on and click on Config.
Step 4: Here you can enter the amount as 50,000 in Amount after which E way Bill is Applicable field and save.

How can i modify part A of e way bill from BUSY?

As per Government norms, once an E-way bill is generated, it cannot be edited or modified. However, if the E-way bill is generated with incorrect information, it can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.

Creating a sales return along with the E-Way bill in BUSY. Correct process to follow.

To create a Ewaybill along with sales return you need to follow the steps 
Step1 Go to administration menu and click on configuration then click on
voucher configuration and click feature options and select GST VAT option
Step2 Ensure that you have enabled Required Ewaybill option and configured and
GSP configuration mentioned and validating
Step3 go to configuration then click voucher configuration then select sale return and its
series then click on voucher configuration and enable generate Ewaybill after saving option and
enable Input transport details option

The e-Way bill is generating but not showing the vehicle number. What do I need to do to ensure vehicle number prints on the e-Way bill?

If the e-Way bill is being generated but is not displaying the vehicle number, there might be several reasons for this issue. Here are some steps to ensure the vehicle number is properly reflected on the e-Way bill: 
Step 1: Ensure that the vehicle number is entered correctly while generating the e-Way bill in the transporter window.
Step 2: If vehicle no is not showing in printing because transporter ID and transporter GST should be mentioned in
the transporter window instead of the vehicle no that is why vehicle no not printing on E-waybill.