Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Unable to generate e-invoice after enabling "Generate e-invoice after saving" option in BUSY. Troubleshooting steps.
To troubleshoot the issue of not enabling the option of generate Einvoice after saving voucher
after enabling the einvoice option you need to follow the steps
Step1 Go to administration menu and click to configuration then click to feature option
then click GST VAT option and enable transport details for local sale purchase and save
Step2 go to administration menu and click configuration then click voucher series configuration
select sale and its series and click on voucher configuration then enable input transport details
and generate Einvoice after saving option
BUSY shows pin code validation errors for e-way bill generation. How can I resolve this?
If you encounter a Pincode error during E-way generation, follow these steps:
Step 1: Navigate to the Administration menu and click on the Masters option.
Step 2: Click on Account and then select the Modify button.
Step 3: Choose the account, and enter the station and Pincode.
Step 4: When entering a voucher, it is mandatory to add the station and Pincode in the transport window.
Step 5: Check the station and Pincode in E-way bill Configuration. To do this, go to Administration, then Configuration, then Features & Options and finally GST/VAT .
Why am I unable to automatically generate e-way bills when creating delivery challans in BUSY? What configuration is required for this?
If you are unable to generate Eway bill for Delivery challans then you required to follow the steps :
1. Go to Administration
2. Click on Configuration
3. Click on Voucher series configuration
4. Select the Material Issued to Voucher and its series
5. Click on voucher configuration
6. From here you can specify Y for Generate Eway bill after saving
7. Enable Input transport details as well from here
8. Now create the voucher in the same series so that transportation details will appear here.
Please note that Automatic e way bill generation is the part of active BLS
How do I link the GSP ID created on portal to my BUSY?
If you have create GSP ID on portal, then you can enter that in BUSY for eway bill and e invoice generation by following these steps:
Step 1: Open your company in BUSY, then go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill & E invoice Required.
Step 3: Set Y to turn it on and mention your place and pincode.
Step 4: Then enter GSP user id and password in GSP Configuration tab and save.
What is the recommended way to update distance when auto-population shows incorrect value?
If you are getting any error related to distance at E way bill generation, then you can update the distance zero in transport window by follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.
Note- if the company pin code and the party pin code is same then you need to update the distance manually.
My earlier e-way bill number is still showing. How to cancel it?
To cancel your earlier e-way bill number, you can follow these steps:
1. Go to the portal where you generated the e-way bill.
2. Look for the option to cancel the e-way bill.
3. Select the e-way bill you want to cancel.
4. Provide a reason for the cancellation, such as an error or order cancellation.
5. Confirm the cancellation.
6. The e-way bill will be cancelled within 24 hours of the cancellation request.
Please note that once the e-way bill is cancelled, it cannot be used for transportation purposes.
Verify validity of generated e-invoices in BUSY. Any validation checks or reports?
To verify validation of the generated E-Invoices You can follow some steps:
Stpe 1: Go to Transaction and click GST Mis.Utility.
Step 2: Now click on E-Invoice Management Report.
Step 3: Now click on Generate and print E-Invoice and click on any option that showing in window of E-Invoice to be generated.
Step 4: Now select Voucher Type and specify starting and ending date.
Step 5: Now click on Load List.Here you can see the all invoices for which e-invoices have been generated successfully with details.
How do i enable e-invoicing for the first time in e-invoice portal?
To enable e-invoicing for the first time in e-invoice portal then follow the given steps:
Step 1: Open your web browser
Step 2: Type https://einvoice1.gst.gov.in/ and open the site
Step 3: Then Click on E-invoice enablement menu
Step 4: Then specify your Gst no. and click on OK button
Step 5: Then click on send OTP option
Step 6: Then mention OTP and verify it
Step 7: Afterward, specify last year turnover and click on OK button
Step 8: Then E-invoice has been enabled for the specified GSTIN
What are the different series available for generating e-waybills in BUSY?
In BUSY, you can generate E-way bills for any series available in the software. To enable for E way bills generation in a specific series, follow these steps:
Step 1: Go to Administration section then click on configuration menu
Step 2: Choose the voucher series configuration then select the required voucher type like sales, purchase, sale returns etc.
Step 3: After select the voucher type, select the required series of it.
Step 4: Now, Enable for Generate E way bill after saving option and save the configuration. Your series is now ready to generate E-way bills.
Enable e-invoicing in BUSY, but unable to generate for amounts below lakh. How to resolve?
If you are unable to generate e invoice then please follow the given steps
Step 1: Ensure you have configured e invoice configuration properly.
Step 2: Ensure you have turn Y to e invoice required option in transport details.
Step 3: Make sure you have entered correct information in transport details.
Step 4: Please check errors before proceed to generate read error carefully and
correct it.
Step 5: You can generate e invoice of any bill if it is related to B2B no matter
whether bil amount below 1 lakh.