Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
The Part A is generating correctly but I am unable to generate the complete E-Way bill. What should I do to generate the full E-Way bill?
To Generate full eway bill, you need to check that both the part of Eway bill should be fill properly.
Part-A Slip is entry made by user to temporarily store the document details on the e-way bill system. Once the goods are ready for movement from the business premises and transportation details are known, the user can enter the Part-B details and generate the e-way bill for movement of goods. Now for part B check transporter Id and Vehicle number and add the required details.
By this you can generate full eway bill.
Can I save a template for frequently used transporters and vehicle numbers in BUSY?
you can add or save for frequently used transporters with transporter Id. but without vehicle numbers as the vehicle of the transporter keeps changing and the vehicle number also keeps changing accordingly that's way you can transporter name and id all other details like : pincode, mobile number, address and email you can also save so that while adding any voucher a transporter window will appear on transporter window you can select your saved transporter name or you can add new transporter after click on add new also from transporter window.
Errors generating E-Invoice in BUSY due to missing party location details. What to fill?
If you are facing an error like Bill to party should be of minium 3 character then follow the given steps :
Step 1: Go to Administration menu
Step 2: Click on masters option
Step 3: Then click on Modify option
Step 4: Then open party master in modify mode
Step 5: Then mention Address of the party
Step 6: Make sure to mention station and pincode in the respective field for the same
Step 7: Then save the configuration by click on save button
Are there any known issue with generating E-way bills in BUSY?
Yes there are some known errors in BUSY while generating Eway bill that is
1. UQC can not be blank.
this error occurs when Unit code not defined for eway bill. Define UQC and it will be resolved.
2.Invalid HSN code.
This error occurs when HSN of item is not valid. Enter the valid HSN and it will be resolved.
3.Distance between pincode is too high
This error occurs when distance entred manually in transport window.Enter distance as 0 intranport window issue will be resolved'
If all configurations is proper then generally no any error occurs
How can I cancel an invoice and e-way bill in BUSY?
If you want to cancel an invoice and e way bill then please follow the given steps
Step 1: Go to transaction menu then sale option then list and select invoice.
Step 2: Then invoice open in the modified mode then check cancel option in the
Top right of invoice.
Step 3: Then click on cancel option then yes then enter cancellation narration..
Step 4: Then for eway bill cancellation turn it to y then tell reason and then save
so that it will get cancel from portal also.
Unable to generate IRN for e-invoices in BUSY. Reasons and solutions?
If you are unable to generate IRN For E-Invoice, you can check the following Errors:
Step 1: Sales voucher numbers cannot start with zero and voucher numbers cannot exceed 16 characters.
Step 2: Validate GSP ID. To do this, go to Administration, Configurations, then Features & Options, and finally, GST/VAT.
Step 3: Then Click on GSP configurations and Validate.
Step 4: Verify that the location, pincode, and address in the party master are correctly mentioned.
Step 5: Ensure that the GSTIN number is correct and validated.
Address missing in e-invoice generation. Where to enter address details?
If the address is missing in the e-invoice, follow these steps:
Step 1: Go to Administration, then select Configuration, and click on Features & Options. Click on GST/VAT, and set E-Invoice Bill Required to Y.
Step 2: Configure the E-Invoice settings by entering your place and pincode.
Step 3: Also check the address in the party/account master.
Step 4: Check the address in Company Menu in Edit Company.
Step 5: If you are using Material Center for the address, then enter the address in Material Center
Unable to generate Eway bill how to resolved issue ?
To resolve the issue you're facing with the E-way bill, follow these steps:
1.Ensure E-way Bill is enabled.
2.VeriFinancial Year and provide valid GSP credentials.
3.Check and correct unit-related errors (UQC).
4.Provide necessary address information like Staion & pincode is missing, correcting distance errors.
5.Confirm the accuracy and status of GSTIN; correct if incorrect or canceled.
6.VeriFinancial Year and enter the correct HSN or provide the missing one.
7.Avoid generating E-way Bill for an already generated E-way bill.
8.Address errors related to transaction types.
Following these steps can help prevent E-way bill errors and ensure the successful acceptance of invoices.
Why are the station name and pin code not reflecting on the e-invoice generated by BUSY?
If the station name and PIN code are not reflecting on the e-invoice generated by BUSY, follow these steps:
1.If you enter a PIN code in the Party Master in the PIN code section, then it will reflect in the printing.
2.Check the station or PIN code in the transport window. If you enter it in the transport, it will show.
3.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
What steps should I take to resolve errors while generating or printing invoices in BUSY?
You should follow below steps to resolve errors while generating or printing invoices in Buys:
Step 1: BUSY License subscription must be active.
Step 2: Internet should be good in connection.
Step 3: Install dotNetframework in your system.
Step 4: Exclude BUSY from antivirus or window security.
Step 5: GSP ID working properly.
Step 6: Check error in transaction.
Step 7: Check item HSN code as Goods/Service.
Step 8: Billing/Shipping details must be correct.
Step 9: Define station and pincode in transport window.