Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
UQC not defined error when generating an invoice in BUSY. How to resolve this issue.
To resolve the UQC not defined error when generating an invoice you need to
follow the steps
Step1 Open the sale voucher from transaction menu
Step2 save the voucher and click yes on generate Einvoice option then click automatically
and click on check possible errors
Step3 The UQC error will show over there simply enter on it and click on Update UQC
and fill the Unit name on UQC for einvoice option for the particular unit and save
Step4 then generate E invoice
What is the process for automatically generating an e-way bill along with the invoice? ?
There are the porcess fro automatically generatio of e-way bill along with invoice:
Step 1: Go to Transaction menu
Step 2: Click on voucher
Step 3: Then click on ADD button
Step 4: Then create voucher with all neccessary details like party and item details
Step 5: While saving voucher Transport detail window will appear
Step 6: Then enable e-way bill option as Y and click on OK button
Step 7: Then select method to generate e-way bill as automatic
Step 8: Then check errors if any and proceed to generate e-way bill
While we are unable to generate Eway bill from BUSY. How can I fix this?
To fix the issue of the E-Way bill not generating after creating sale invoice, you can try the following steps:
Step 1: Enable transport details from sale voucher configuration as go in administration then configuration then sale voucher configuration & then enable Transport details.
Step 2: Also enable generate eway bill after saving invoice.
Step 3: Once you have enabled both upper given options then you have see a dialog box for create eway bill from BUSY direct after creating sale invoice.
Step 4: Then mention transport details & create eway bill accordingly.
I need help understanding E-Way bill process in BUSY. Who should I contact?
To configure for E-waybill feature in BUSY you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"
What to do when facing a back-end issue in webtal or pinnacle?
When facing issue in webtel and pinnacle gsp from back end , you have to create json file and upload directly to E waybill portal :
Step 1: Go to transaction then select voucher type
Step 2: Click on modify then mention voucher number
Step 3: Open voucher in modify then resave the voucher
Step 4: Then select yes in option do you want to generate E waybill
Step 5: Now select json option and select path to be generated json
Step 6: Now login on E Waybill portal then upload the jason file
What alternate solutions can I try if e-way bills can't be generated for software/services in BUSY?Who can guide me on the correct way to handle e-way bills for software/services?
If you are unable to generate e-way bill from BUSY then you can select the other method to generate e-way bill and here are the steps:
Step 1: Make sure correct GSP id is mentioned in GSP configuration option in GST/VAT feature
Step 2: Then open voucher and chcek all neccessary details are correctly mentioned.
Step 3: Check all th erros if any and resolved it
Step 4: Check your internet connection are stable and working properly
Step 5: exclude BUSYwin.exe from antivirus if any
Step 6: Then proceed to generate e-way bill
How do i check connectivity of my computer if e-invoice not generated even all the configuration are correct and no errors found?
To rectify connectivity of issue with the system if e-invoice not generated even all configurtaion are correct and no error found then follow the below steps:
Step 1: Check your internet connection is stable and working properly
Step 2: Ensure that E-invoice portal is working fine as sometimes e-invoice portal is under maintainence
Step 3: Disable the firewall and antivirus as it might be block BUSY
Step 4: Exculde BUSYwin.exe from antivirus if any
Step 5: IF you are getting a message of restart system then proceed it
Can I save transporter and product details in BUSY so I don't have to enter them every time for e-way bills?
Yes, you can save transporter and product details in BUSY so you don't ned to enter them every time for e-way bills.
Item you can add through administration then master and then you to press enter on item and add / save items so when you add invoice with e-way bill you have to only select your required items.
Transporter you can add while adding an invoice from transporter window you can add trasnport and then you can select same transporter on every invoice if you want while generating e-way bill
Why am I unable to generate invoices with Eway bill in BUSY suddenly? What steps should I take to troubleshoot this?
To fix the issue of the E-Way bill not generating after creating sale invoice, you can try the following steps:
Step 1: Enable transport details from sale voucher configuration as go in administration then configuration then sale voucher configuration & then enable Transport details.
Step 2: Also enable generate eway bill after saving invoice.
Step 3: Once you have enabled both upper given options then you have see a dialog box for create eway bill from BUSY direct after creating sale invoice.
Step 4: Then mention transport details & create eway bill accordingly.
The auto e invoice generation is failing even after generating the e-way bill. How to resolve this issue?
To generate e invoice you can follow the steps.
Step 1. In voucher place cursor in party master then press alt + m
Step 2. Then ensure the details is correct like gstin, station, pincode, and address if not then correct it.
Step 3. Now save the configuration
Step 4. Ensure that there is no possible error showing while generating e invoice if showing then correct it.
Step 5. Also make sure e invoice configuration is correct in gst/vat tab under features and options.