Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Why am I unable to see the GST Utility options like Generate Print E-Way Bill in the transaction?
If you are unable to see the GST Utility options like Generate Print E-Way Bill in the transaction, it means you had not enable e-way bill feature in BUSY to check the e-way bill configuration in BUSY.
Step1: Administration menu, select the configuration.
Step2: Go to feature and option, click on GST/VAT
Step3 : Check on e-way bill configure is enable and if not enable it mention the necessary details
Step4 : Then configuration GSP ID, save and see the Gst utility option start if print e-way in BUSY
BUSY is giving error while generating e-way bills. what are some common errors and how to fix them?
To solve common errors while generating e-way bills in BUSY, you can follow these steps:
Step 1: Check the UQC error in the item master unit and fix this error by adding UQC according to your item unit.
Step 2: Check the invalid HSN code error and fix this error by entering the correct HSN code.
Step 3: Check the distance error and transporter GST number error, and you can fix these errors by updating the distance to 0 and entering the transport name instead of the common GSTIN.
How do I regenerate an invoice with e-invoice and e-way bill? Do I need to cancel earlier invoice?
No need the cancel the bill if you have created invoice without e way bill and e invoice generation and now you want to generate E-way bill and E-invoice So you can, follow the below steps-
Step 1- Open voucher and resave it and you will get the Prompt for generate e way or e invoice so click on yes option.
Step 2- Select the Automatic and check possible error and Click on view and generate if all the details are correct then generate e way bill and e invoice
I need help understanding the E-way bill generation setup in BUSY. Who can help me with this?
"To configure for E-waybill feature in BUSY you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it
How can we calculate distance for E way Bill in BUSY?
To calculate distance for E way Bill in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type such as sales , purchase etc.
Step 2: After select the Voucher type , Click on Add tab and create the invoice
Step 3: In the transport window that appears during voucher entry, you should enter the recipient pin code along with the station details. After that, click on the Update Distance tab. The distance will be updated based on the company and recipient pin code information.
How can i mention GSP ID in BUSY for generating e-invoice?
You can generate GSP ID from E-invoice portal then mnetioned in BUSY for automatic generation of e-invoice :
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable E-invoice option as Y
Step 6: Then click on GSP configuration box and specified GSP IDs in the respective field of webtel pinnacle
Step 7: Then click on OK button and save the configurations
Change HSN code on generated e-invoice in BUSY. How to modify?
You cannot Modify The Einvoice. To resolve the issue of incorrect HSN in your generated E-Invoice, you should cancel the E-Invoice either from the portal or within BUSY. In BUSY, cancel the voucher, and when prompted, confirm that you also want to cancel the E-Invoice by pressing 'Y' and then proceed with the cancellation. After canceling, you can generate a new E-Invoice with the corrected details, but it must have a different invoice number. According to the E-Invoice portal, you cannot generate a E-Invoice using the same invoice number.
How do I reset my GSP login password for E-Way bills?
For GSP password reset You can follow these below steps:
Step 1: Login your eway portal and then click on registeraion.
Step 2: After click on Registeration option click on For GSP option
Step 3: Now you have to send OTP and it will be receive on register Mobile no. and email id and then enter the OTP and verfiy.
Step 4: After click on verify option You have tick on Change password option and enter the required password and save.
By the follow these steps you can reset your GSP password
What is the procedure to generate e-way bills in BUSY?
To generate E-waybill from BUSY ,follow these steps
1 Go to transactions
2: Select sale voucher or voucher for E-waybill is to be generated
3: add your sale invoice and other information then you have to enable E-waybill required and fill all details of a voucher such as transporter name, vehicle no, pincode, station distance etc.
4. select transaction type as automaically
5: After saviing voucher one window will appear for generate E-waybill
6:Select automatic option
7: then check possible errors if have then rectify it
8. and view and generate e-way bill.
My e-way bills are not getting generated due to incorrect masters. How do I correct them?
To correct the issue of EOB bills/e-way bills not getting generated due to incorrect masters, you can follow these steps:
1. Open the BUSY.
2. Go to the Masters section.
3. Locate the incorrect master that is causing the issue.
4. Edit the master and correct the necessary details such as HSN codes, tax rates, or any other incorrect information.
5. Save the changes.
6. Try generating the EOB bills/e-way bills again.
By correcting the incorrect masters, you should be able to generate the bills successfully.