Frequently Asked
Questions

Q: How do I review the details before generating the e-way bill from BUSY?

To review details before generation of E-way bill You need to follow some steps: Step 1: Save your voucher and to generate E- WAY bill BUSY will show you the prompt and just click on yes option Step 2: Now click on automatica and then click on OK optin and check possible error Step 3: After check and rectify the error Press Esc button on keyboard and click on View and Generate E- Way bill and then You can review all details that will be print in E-Way bill.

Q: What is the process to generate e-way bill for domestic movement till port/airport?

To generate E-waybill for domestic moment follow these steps: Step 1: Go to transactions menu Step 2: Then click on invoice for which you want to generate E-waybill Step 3: Specify the details such as voucher number,party name,item name,quantity, unit and price etc Step 4: Then save the invoice and a transporter window will appear click on ewaybill required as yes then specify details such as station and pincode and proceed Step 5: Then proceed for the generation of E-waybill and after generating E-waybill you can take a print of E-waybill as well

Q: I need help understanding the different e-waybill templates and options in BUSY.

In BUSY there are different e-waybill templates and options available. These include Automatic Direct Upload, JSON, and As Per Government Template. Each option has its own purpose and functionality. The Automatic options are available in the higher model of BUSY minimum applicability to use direct upload is standard model, while the government template option are available in the basic model. The As Per Government Template option is specifically designed to work with the government template. You can select the option that suits your requirement and generate e-waybills accordingly.

Q: Is there a mobile app for BUSY? How can I access BUSY on my phone?My party bill to address is not showing, while proceeding with view and generate E-way bill. What should I do?

Yes, BUSY has a mobile app which we call GST Billing and Accounting App. You have to purchase BUSY app subscription then you can use/access our BUSY app on your mobile. Check if you have selected as per billing shipping details on shipping window in the voucher, if yes then you have to select as per party master if you want billing details to be taken from party master and shipping details to be taken from shipping window and accordingly details address are showing in while generating e-way bill.

Q: The item details are getting printed on the E-Way bill, but I only want the HSN code. How can I stop the item name and details from printing?

If you do not want item name and details from printinga, you can follow these step for HSN code: Step 1: After creating an invoice, an option will appear asking if you want to generate an e-way bill. Step 2: Click on Yes to generate the e-way bill automatically. Step 3: There will open a generation window where you need to enable Club Item Details on HSN and Unit , and then click on the View & Generate E-Way Bill button. Step 4: verify details and generate successfully.

Q: My dispatch location is different than my business location. How do I specify the dispatch address in BUSY for the e-way bill?

If your dispatch location is different than my business location, want to specify in E-way bill follow the below mentioned steps: Step 1: Go to Administration and then Masters Step 2: Click on Material centerand then Click on modify if material center is already generated Step 3: Mention the dispatch address and save the chnages Step 4: Open the voucher if already generated and re-entered the material center in voucher and save the bill Step 5: In Transport window select Transaction type Bill from dispatch from and generate E-way bill

Q: What are some common mistakes that cause E-Way bill generation to fail, and how can I avoid them during data entry?

These are the common reasons an E-way bill may fail to generate automatically from BUSY. 1. Station and Pincode not menioned in the Account master. 2. GSTIN number of party is not active or wong. 3. Internet connection is not working properly. 4. GSP's Credential is not configured or incorrect password. 5. Wrong tax selected in the invoice. 6. HSN code of item master not validated or incorrect. 7. UQC is not defined in the same HSN code with different unit. 8. Invalid transported ID or Vehicle Number.

Q: My transporter details are not getting updated in the e-way bill form automatically. What should I do?How can I print the e-invoice and e-way bill from BUSY?

To update the trasporter details in E-way bill you need to create a transporter ID and whlie generating E-way bill select the transporter name and the Id will automatically pick To reopen or reprint a previously generated bills follow the below mentioned steps: Step 1: Go to Transaction menu Step 2: Click on Sales and then open the sale voucher Step 3:Open that voucher and reasve that voucher Step 4: Then the popup will appear to print E-way bill Step 5: Click on Yes and print the E-way bill

Q: How to export E-Invoice registration logs for troubleshooting?I am unable to generate e-way bills due to invalid pincode error. What should I do?

If you are facing an error of invalid pincode while generating e-way bill then follow the given steps : Step 1: Go to Transaction Menu Step 2: Click on Voucher Step 3: Then click on List option Step 4: Open voucher in modify mode then click on party master press ALT+M and check correct pincode has been mentioned in the respective field then save the master Step 5: Then check in transport detail window, make sure correct pincode is mentioned in the respective field Step 6: Then proceed to generate e-way bill

Q: How can we add dispatch details for sales invoice in BUSY for E way Bill purpose?

To add dispatch details on a bill in BUSY, you can follow these steps: Step 1: Go to Transaction then click on sales voucher type Step 2: Then click on Add tab and create sales invoice with required details Step 3: When saving a sales invoice in BUSY, a transport window will appear. In this window, select Bill from dispatch from in the transaction type field and specify Y to enable dispatch details, then you can enter the dispatch details in the provided fields below and save the voucher.

Find Solutions to Common Issues Related to taxation - e way bill generation

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Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How do I review the details before generating the e-way bill from BUSY?

To review details before generation of E-way bill You need to follow some steps:
Step 1: Save your voucher and to generate E- WAY bill BUSY will show you the prompt and just click on yes option 
Step 2: Now click on automatica and then click on OK optin and check possible error 
Step 3: After check and rectify the error Press Esc button on keyboard and click on View and Generate E- Way bill and then You can review all details that will be print in E-Way bill.

What is the process to generate e-way bill for domestic movement till port/airport?

To generate E-waybill for domestic moment follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice for which you want to generate E-waybill
Step 3: Specify the details such as voucher number,party name,item name,quantity, unit and price etc
Step 4: Then save the invoice and a transporter window will appear click on ewaybill required as yes then specify details such as station and pincode and proceed
Step 5: Then proceed for the generation of E-waybill and after generating E-waybill you can take a print of E-waybill as well

I need help understanding the different e-waybill templates and options in BUSY.

In BUSY there are different e-waybill templates and options available. These include Automatic Direct Upload, JSON, and As Per Government Template. Each option has its own purpose and functionality. The Automatic options are available in the higher model of BUSY minimum applicability to use direct upload is standard model, while the government template option are available in the basic model. The As Per Government Template option is specifically designed to work with the government template. You can select the option that suits your requirement and generate e-waybills accordingly.

Is there a mobile app for BUSY? How can I access BUSY on my phone?My party bill to address is not showing, while proceeding with view and generate E-way bill. What should I do?

Yes, BUSY has a mobile app which we call GST Billing and Accounting App. You have to purchase BUSY app subscription then you can use/access our BUSY app on your mobile.
Check if you have selected as per billing shipping details on shipping window in the voucher, if yes then you have to select as per party master if you want billing details to be taken from party master and shipping details to be taken from shipping window and accordingly details address are showing in while generating e-way bill.

The item details are getting printed on the E-Way bill, but I only want the HSN code. How can I stop the item name and details from printing?

If you do not want item name and details from printinga, you can follow these step for HSN code: 
Step 1: After creating an invoice, an option will appear asking if you want to generate an e-way bill. 
Step 2: Click on Yes to generate the e-way bill automatically. 
Step 3: There will open a generation window where you need to enable Club Item Details on HSN and Unit , and then click on the View & Generate E-Way Bill button. 
Step 4: verify details and generate successfully.

My dispatch location is different than my business location. How do I specify the dispatch address in BUSY for the e-way bill?

If your dispatch location is different than my business location, want to specify in E-way bill follow the below mentioned steps: 
Step 1: Go to Administration and then Masters
Step 2: Click on Material centerand then Click on modify if material center is already generated 
Step 3: Mention the dispatch address and save the chnages
Step 4: Open the voucher if already generated and re-entered the material center in voucher and save the bill 
Step 5: In Transport window select Transaction type Bill from dispatch from and generate E-way bill

What are some common mistakes that cause E-Way bill generation to fail, and how can I avoid them during data entry?

These are the common reasons an E-way bill may fail to generate automatically from BUSY.
 1. Station and Pincode not menioned in the Account master.
 2. GSTIN number of party is not active or wong.
 3. Internet connection is not working properly.
 4. GSP's Credential is not configured or incorrect password.
 5. Wrong tax selected in the invoice.
 6. HSN code of item master not validated or incorrect.
 7. UQC is not defined in the same HSN code with different unit.
 8. Invalid transported ID or Vehicle Number.

My transporter details are not getting updated in the e-way bill form automatically. What should I do?How can I print the e-invoice and e-way bill from BUSY?

To update the trasporter details in E-way bill you need to create a transporter ID and whlie generating E-way bill select the transporter name and the Id will automatically pick
To reopen or reprint a previously generated bills follow the below mentioned steps: 
Step 1: Go to Transaction menu 
Step 2: Click on Sales and then open the sale voucher 
Step 3:Open that voucher and reasve that voucher
Step 4: Then the popup will appear to print E-way bill 
Step 5: Click on Yes and print the E-way bill

How to export E-Invoice registration logs for troubleshooting?I am unable to generate e-way bills due to invalid pincode error. What should I do?

If you are facing an error of invalid pincode while generating e-way bill then follow the given steps :
Step 1: Go to Transaction Menu
Step 2: Click on Voucher
Step 3: Then click on List option
Step 4: Open voucher in modify mode then click on party master press ALT+M and check correct pincode has been mentioned in the respective field then save the master
Step 5: Then check in transport detail window, make sure correct pincode is mentioned in the respective field 
Step 6: Then proceed to generate e-way bill

How can we add dispatch details for sales invoice in BUSY for E way Bill purpose?

To add dispatch details on a bill in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type 
Step 2: Then click on Add tab and create sales invoice with required details
Step 3: When saving a sales invoice in BUSY, a transport window will appear. In this window, select Bill from dispatch from in the transaction type field and specify Y to enable dispatch details, then you can enter the dispatch details in the provided fields below and save the voucher.

Frequently AskedQuestions