Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What steps should I follow to resolve an error while generating an e-invoice for commission?

You should follow below steps to resolve an error while genreating an E-Invoice fr commission: 
Step 1: First enable commission through feature and options under administration and configuration.
Step 2: Define the give configuration.
Step 3: Then create desired voucher and make sure all configurations and information must be correct.
Step 4: Create E-Invoice and check possible error and done.
If still issue persists then can call us on 8282828282 or can share your concern on support@busy.in

I want to save a generated e-invoice but am unable to. What should I do?

To save a generated E invoice in BUSY you need to follow the steps 
Step1 go to transaction menu and click on sales and then click
to modify option
Step2 search the invoice and open then click on save
Step3 after saving a E invoice print option will appear
Step4 click on yes then the einvoice print will show
go to the file option and save it to your required location of the E invoice pdf

how to Validate or verify invoice details in BUSY before generating e way bill

To Review and modify invoice details before generating the final e way bill in BUSY you can follow the steps. 
Step 1. In voucher proceed to generate the e way bill
Step 2. Before generating You will get an window of invoice detail
Step 3. You can check the detail and ensure that it is correct or not.
Step 4. If the invoice details is not correct then you can modify the details before generating e way bill.

How can I link my inventory and invoices to e-way bills generated in BUSY?

To link your inventory and invoices to e-way bills generated in BUSY, you need to ensure that the inventory items are properly linked to the invoices. This can be done by selecting the relevant inventory items while creating the invoices in BUSY. Once the invoices are generated, you can then generate the e-way bills by providing the necessary details such as the invoice number, transporter details, and vehicle information. The e-way bills will be automatically linked to the respective invoices in BUSY.

Why is e-way bill generation failing even after entering vehicle and invoice details in BUSY?

If e-way bill Not Generating even after entering vehicle and invoice details in BUSY Follow these Steps:
1.When Generate eway bill in configuration Click on Check Possible error.
2.In error Window Ensure to Rectify all the errors.
3.Check all the Related errors or rectify them.
4.Then Go to the Administration Select Configuration Then click on Features & options.
5.Then Click on GSP Configuration & Click on validate If Its Not Create New GSP id.
6.Try To Check With Other Internet Connection.

I want to preview and print the generated e-invoice. What is the process for this?

To preview and print the genearted Einvoice you have to follow the steps 
Step1 go to transaction menu and select the voucher in which you have generate
Einvoice then open it from the list of voucher
Step2 click on save and a Einvoice print box will open
Step3 select Yes to print the Einvoice then the einvoice pdf will appear you can view it
then if required then click on print and select printer then print

Shipping address autofills from GST but causes E-Way bill issues. Manually enter shipping address?

if Shipping Address not Print eway bill see the follow Step 
Step 1: Open the bill Modify Mode from Transaction the sale then modify
Step 2: Select Voucher serise and put VOUcher click on ok
Step 3: after feeding voucher headet and item detailes click on save
Step 4: Now in transporter detailes Windows in Transaction Type option select from dropdown option BILL to Ship To
Step 5: Now Click on Save and generate Eway bill

I want to log in to the eBay bill portal from the Chrome browser. What steps should I follow?

To log in to the eBay bill portal from the Chrome browser, follow these steps:
1. Open the Chrome browser on your device.
2. Type in the URL for the eBay bill portal in the address bar.
3. Press Enter or click on the search icon.
4. On the eBay bill portal login page, enter your username and password.
5. Click on the "Log In" button.
6. You should now be logged in to the eBay bill portal on Chrome.

I have added the GSP ID in BUSY but still get errors generating e-way bills. What could be wrong?

If you have added the GSP ID in BUSY still get error generating Ewaybill, you can check the following options:
Step 1: Ensure that the GSP ID mentioned in BUSY is correct and match the one registered on the Eway bill portal
Step 2: Then check the username and Password is accurate and validate successfully
Step 3: Make sure that the internet connection is stable .
Step 4: And check possible errors and correct errors if any showing in report then correct it.

The distance and pincode is not getting picked up automatically in my E-Way bill. What should I do?

If the distance and pincode are not getting picked up automatically in your E-Way bill then you follow below steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance and pin code will automatically get picked in transport details window.