Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Unable to find option to void or cancel an e-invoice in BUSY. How to void?
To cancel e-invoice in BUSY then follow the given steps:
Step 1: Go to Transaction Menu
Step 2: Click on Voucher option
Step 3: Then click on list option
Step 4: Then open voucher in modify mode and press ALT+X for cancel the invoice and e-invoice
Step 5: Then Click on Yes button
Step 6: Then specify Reason for cancel e-invoice and click on OK button
Step 7: Afterward, you can create e-invoice with the new voucher
How can I avoid errors in invoice generation related to incorrect address or transport details?
If you want to avoid errors in invoice generation related to incorrect address or
transport details then please follow the given steps
Step 1: Make sure you have entered correct address in the party master.
Step 2: Make sure you have entered correct address in the shipping address.
Step 3: Make sure you have entered station and pincode in the party master.
Step 4: Make sure your station and pin code must be correct in transport details.
My e-way bill is not getting generated even after configuration. How can I resolve this?
After configuration the if the E-way bill is not getting generated , you can try the following steps:
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill
How many parties/addresses can I enter when generating an E-Way bill? What are the options?
While generating e-way bill the number of parties and addresses you can mention are mentioned below:
Step 1: You can mention two parties and two address details.
Step 2: First one is of the Bill to Party details which is the party mentioned while entering the sales transaction.
Step 3: Second one is of the Shipped to Party details which appears just after selecting the party.
Step 4: Later in transport details have to enter the transporter name, GSTIN and it's address details.
How can I verify if the correct GST details are captured in the e-way bill?
To verify if the correct GST details are captured in the e-way bill, you can cross-check the following information:
Step 1. GSTIN (GST Identification Number) of the supplier and recipient.
Step 2. Name and address of the supplier and recipient.
Step 3. Invoice or document number related to the consignment.
Step 4. HSN (Harmonized System of Nomenclature) code of the goods being transported.
Step 5. Quantity and description of the goods.
Step 6. Taxable value and tax amount (CGST, SGST, IGST) of the consignment.
What is the process of getting GST bills approved in BUSY before generating E-Invoices?
In BUSY, the process of getting GST bills approved before generating E-Invoices involves creating a new supply invoice and entering all the relevant details such as place of supply, GSTIN, vehicle number, etc. Once the invoice is saved, a pop-up will appear asking if you want to generate an E-Invoice or E-Way bill. You can choose to generate or not generate these documents. The E-Invoice and E-Way bill will only be generated after the GST bill is approved.
How can we change transaction type as Bill to ship to from regular for E way bill generation?
To change transaction type as Bill to ship to from regular in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type
Step 2: Then click on Add tab and create sales invoice with required details and mention the shipping details in Billing Shipping window.
Step 3: When saving the sales invoice, a transport window will appear. In this window, select Bill to dispatch to in the transaction type field save the voucher.
I want to generate an e-way bill for a high value sales return. How can I do this?
for Generate Ewaybill agins Sale Returne from BUSY See the following Step
Step 1: Go to Transaction Sale Returne l Click on add
Step 2: Enter the party details item details and GST
Step 3: Click on Save
Step 4: after click on save appring Transport details Windown Enable option
Step 5: Enable the option Requried Ewaybill
Step 7: Verify and Check for any errors
Step 8: click on Generate EWaybill
I can't find one of my recently generated e way bill in BUSY. What should I do?
BUSY has a report which shows the details of E way bills you have generated. To view this report, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilties.
Step 2: Select E way Bill Management and click on E way Bill Details (Generated by Self).
Step 3: Enter the date range and download the report then can view report.
Note: Details can not be downloaded prior to 180 days from the current date.
How do I check status of submitted E way Bill?
BUSY has a report which shows the details of E way bills you have generated. To view this report, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilties.
Step 2: Select E way Bill Management and click on E way Bill Details( Generated by Self).
Step 3: Enter the date range and download the report then can view report.
Note: Details can not be downloaded prior to 180 days from the current date.