Frequently Asked Questions

If your e-way bill is not generating, please check the following steps given below :
Step 1 : Check your GSP credentials
Step 2 : GSP crendentials shoud be validated
Step 3 : Make sure you enter all and correct transport details
Step 4 : Make sure UQC should be entered in unit master
Step 5 : Make sure that Account master Station and pincode entered correctly.
Step 6 : Make sure that HSN code should be proper validated on all item.

If you are getting the issues while generate Eway bill even after specifying the correct vehicle number and other details then you must check the below points :
1. Internet connection Should be stable
2. GSP Id and Password should be mentioned in BUSY ,created from portal 
3. Validate the GSP credentials
4. GST no. should be valid 
5. Switch between the GSP as if using Webtel technosoft then you can check with pinnacle finserve and vice versa

If you want to enter the vehicle number while generatiing Eway bill then follow the steps.
 Step 1. Make an sale invoice then click on save button to save then details.
 Step 2. After that a transport window will appear to enter the remaining details to generate the Eway bill.
 Step 3. Now enter the vehicle number in then transport details window as per your need then press ok button to proceed for further process.

A HSN code is a code used to classify goods and services for taxation purposes. It is a harmonized system of nomenclature that helps in the identification of products. To find the correct HSN code for your invoice bill, you can refer to the official HSN code list provided by the government or consult with a tax expert or accountant who can assist you in determining the appropriate code for your specific product or service.

To debug this inconsistent behavior You can follow the steps. 
 Step 1. Be ensure that in party master all the details have filled correct like address, station, pincode and gst details etc. 
 Step 2. Be ensure that the tax category is selected correctly in item master. 
 Step 3. Also check that the e way bill and e invoice configuration is correct. 
 Step 4. Also check that your company details is correct.

The issue of printouts not coming after generating the invoice and E-Way Bill with BUSY could be caused by a configuration error or a problem with the printing settings. It is recommended to check the configuration settings and ensure that the printer is properly connected and set as the default printer. Additionally, switching GSP and verifying the printer settings, and troubleshooting any potential issues with the printer or the software can help resolve the problem.

If you want to enter the vehicle number while generatiing Eway bill then follow the steps.
 Step 1. Make an sale invoice then click on save button to save then details.
 Step 2. After that a transport window will appear to enter the remaining details to generate the Eway bill.
 Step 3. Now enter the vehicle number in then transport details window as per your need then press ok button to proceed for further process.

When generating an e-way bill, if you encounter an error stating that the Bill To location is invalid, follow the steps below to resolve it: 
Step 1: Ensure that you have mentioned the proper party location in the account master and in the transporter window. 
Step 2: Check whether any special characters are entered in the account master. 
Step 3: In the export invoice, ensure to input station and other details in the port address.

To resolve the invalid supplier state code error while generating eway bill you can check that state code mentioned in the state master is correct. To access the state masters you need to follow below steps.
Step 1: Go to administration menu and select masters from it.
Step 2: In master select misc. masters then states from it.
Step 3: Then click on modify option to view the masters correct state code and regenerate the eway bill again.

BUSY has option of generation of E way bill after voucher saving. To configure this can follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such as Sales, Purchase, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can see an optio called Generate E way Bill After Saving. Set Y to turn it on and save changes.