Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I ensure the party master data is properly configured so e-invoices can be generated without errors?
To ensure that the party master data is properly configured for generating invoices without errors in BUSY, you need to make sure that all the necessary details are filled in correctly. This includes entering the party's location, pin code, GSTIN, and other relevant information accurately. Additionally, ensure that the billing and shipping addresses are correctly specified, especially if they are in different states. Double-checking and updating the party master data will help in generating error-free e-invoice.
I have entered the pincode, but the invoice is still showing address errors while creating e way bill from BUSY. What should I check?
If you have entered th pin code but shows error as showing invalid address so please check these following steps:
Step 1: If you have enabled billing shipping details so please check pincode in that window.
Step 2: You need to check pincode in party master for which you are doing billing.
Step 3: You can check pincode in material center from where you dispatch.
Step 4: Also you can check pincode in transport window where you mention shipping details.
How do I check the status of a generated e-way bill?How do I generate e-way bills for stock transfers to my other firm/warehouse?
In BUSY, there is no need to check status of a generated E way bill. Once an E way bill is generated you can print it from BUSY. The E way bill will also be uploaded to the portal automatically.
To generate E way bill of stock transfer from one material center to another, you need to first create the Stock Transfer voucher with all the necessary details. After that you can generate the E way bill.
How to edit/cancel e-way bill after generating from BUSY?
Yes, We can cancel Eway bill Either directly from BUSY or from E way Bill Portal.
From BUSY : We have to open that e way bill voucher in modify mode then click on cancel option for voucher after that it will ask for eway bill cancellation.
From E Way Bill Portal : The customer needs to login the portal then mention the Eway bill number for cancellation.
Note : E Way bill can be cancel within 24 Hours.
I am unable to create eway bills?
If your e-way bill is not generating, please check the following steps given below :
Step 1 : Check your GSP credentials
Step 2 : GSP crendentials shoud be validated
Step 3 : Make sure you enter all and correct transport details
Step 4 : Make sure UQC should be entered in unit master
Step 5 : Make sure that Account master Station and pincode entered correctly.
Step 6 : Make sure that HSN code should be proper validated on all item.
How do I correct errors like "UQC for e-invoice cannot be blank" when generating e-invoices?
To update UQC for e-invoicing then follow the given steps :
Step 1: When generating e-invoice, in the check possibel error window showing error then click on the specific error
Step 2: Then the update error window appear in the middle of the screen
Step 3: Then click on Update UQC option
Step 4: Then specify correct UQC and click on OK button
Step 5: Then you can proceed to generate e-invoice
What is the process to regenerate an E-Way bill if it fails the first time?
If E-waybill generation fails at first attempt you can again generate it by follow these steps:
Step 1: Go to transactin tab open the invoice from modify or list option for which you want to generate an E-waybill
Step 2:Then save the invoice and after that a transport window will appear then select E-waybill required as yes
Step 3:Then proceed and after that it will give you a prompt to generate it again and you can generate e-waybill
I am getting an authorised token error of Eway bill. How do I resolve it.
To resolve the authorised token error when trying to generate an eway you need to follow below given steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: From configuration menu select feature and option and then click on GST/VAT tab.
Step 3: Click on e invoice configuration and validate the GSP id again and resave the configuration.
Step 4: If stil faces the same problem try with disable antivirus or exclude BUSY from antivirus properties.
How can I check if an E-Way bill is already generated for a voucher?
To check if an E way bill is already generated for voucher in BUSY ,You can follow the below steps:
Step 1: Go to transaction then click on required Voucher type
Step 2: Select modify tab and open the invoice in modify mode
Step 3: Check the transport window, If the E way bill number is updated there, it means the E way bill has been generated. Additionally, you can the E-way bill print preview after saving the invoice.
How do I fix the invalid hsn code error when generating E way bill?
Find out the steps to resolve hsn code error while generating e way
Step1 : Open that voucher in modify mode
Step 2 : Open one by one item in modify mode through alt plus m and validate all items hsn one by one
Step 3 : If any item hsn showing invalid rectify that hsn code and renter that item in that voucher also
Step 4 : Then can generate e way bill