Frequently Asked Questions

To resolve the invalid supplier state code error while generating eway bill you can check that state code mentioned in the state master is correct. To access the state masters you need to follow below steps.
Step 1: Go to administration menu and select masters from it.
Step 2: In master select misc. masters then states from it.
Step 3: Then click on modify option to view the masters correct state code and regenerate the eway bill again.

BUSY has option of generation of E way bill after voucher saving. To configure this can follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such as Sales, Purchase, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can see an optio called Generate E way Bill After Saving. Set Y to turn it on and save changes.

To select the correct tax rate for an e-way bill in BUSY, Follow these steps.
Step 1: Open your concern voucher and then Select appropriate sale or purchase type as per your requirement for the generate of e way bill.
Step 2: Open your your item master that will be supply and enter correct tax category in item master. 
 The tax rate will be automatically applied based on the tax category sand sale or purchase selected

In BUSY, you can check the E way bill Details ( Generated by Self) report to check the details of generated e way bills. To check this report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the E way bill Details ( Generated by Self) report.
This report can not be download the details prior to 180 days.

Customizing invoice templates for adding fields like invoice number, IRN, and acknowledgment in BUSY follow these steps
 step 1: go to the configurations under administration menu.
 step 2: then click on document printing option and open standard configuration
 step 3: open sales invoice there you can see print e-invoice QR code and print e-invoice IRN/Ack.No./Ack. Date you can enabled both options and save configuration 
 step 4: open sales invoice & preview or print invoice.

In BUSY, an e-way bill is a document required for the movement of goods worth more than a specified value. It is generated electronically and contains details such as the consignor, consignee, and the goods being transported. On the other hand, a delivery challan is a document used to record the transfer of goods from one location to another within the same company. It is not generated electronically and is typically used for internal purposes.

To update vehicle number and transporter gstin you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number and you can also update vehicle number from transporter window in voucher
Step 3: To update transporter gstin you need to click on input transporter gstin option under miscellaneous data entry option and you can update it

To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.

Before generating E-Way bills for your invoices, you need to have the following details ready:
1. GSTIN (Goods and Services Tax Identification Number) of the supplier and recipient.
2. Invoice number and date.
3. HSN (Harmonized System of Nomenclature) code of the goods.
4. Quantity and value of the goods.
5. Place of supply.
6. Transporter details, including the transporter's ID and vehicle number.
Having these details prepared will help ensure a smooth process when generating E-Way bills for your invoices.

To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.