Frequently Asked Questions

To select the correct tax rate for an e-way bill in BUSY, Follow these steps.
Step 1: Open your concern voucher and then Select appropriate sale or purchase type as per your requirement for the generate of e way bill.
Step 2: Open your your item master that will be supply and enter correct tax category in item master. 
 The tax rate will be automatically applied based on the tax category sand sale or purchase selected

In BUSY, you can check the E way bill Details ( Generated by Self) report to check the details of generated e way bills. To check this report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the E way bill Details ( Generated by Self) report.
This report can not be download the details prior to 180 days.

Customizing invoice templates for adding fields like invoice number, IRN, and acknowledgment in BUSY follow these steps
 step 1: go to the configurations under administration menu.
 step 2: then click on document printing option and open standard configuration
 step 3: open sales invoice there you can see print e-invoice QR code and print e-invoice IRN/Ack.No./Ack. Date you can enabled both options and save configuration 
 step 4: open sales invoice & preview or print invoice.

In BUSY, an e-way bill is a document required for the movement of goods worth more than a specified value. It is generated electronically and contains details such as the consignor, consignee, and the goods being transported. On the other hand, a delivery challan is a document used to record the transfer of goods from one location to another within the same company. It is not generated electronically and is typically used for internal purposes.

To update vehicle number and transporter gstin you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number and you can also update vehicle number from transporter window in voucher
Step 3: To update transporter gstin you need to click on input transporter gstin option under miscellaneous data entry option and you can update it

In BUSY, multiple UQC (Unit Quantity Code) options are available as per GST portal, E-way bill portal, and E-invoice portal.
To Update the UQC in Unit master, follow these steps:
Step 1: Go to Display section then click on Master menu
Step 2: Choose the Unit master then select modify tab
Step 3: After access the Unit master in modify mode, Update the UQC of item as per GST, E way Bill, E invoice and then save the master.

In BUSY, you can check the E way bill Details ( Generated by Self) report to check the details of generated e way bills. To check this report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the E way bill Details ( Generated by Self) report.
This report can not be download the details prior to 180 days.

If you're unable to print E-Invoices in BUSY and want to troubleshoot, follow these steps:
 Reason 1 - Printing Issues:
 Check if your printer driver is installed. If not, install it.
 Ensure you have the correct PDF document reader installed.
 Reason 2 - Time Limit:
 Don't try to print E-Invoices generated more than 2 days ago.
 By following these steps, you should be able to resolve the issue and print your E-Invoices in BUSY.

If you want to Generate an E-way bill in Bulk, follow these steps: 
Step 1: Go to the Transaction tab and select GST Miscellaneous Utility. 
Step 2: Then select E-way Bill & E-Invoice Management and choose Generate/Print E-way Bill. 
Step 3: Select the voucher series and date, click on Load List then select the invoices and Generate the E-way Bill. The E-way bill in Bulk will be generated and can be printed from there.

There are no any log or error code in BUSY for E-way bill to identify why billin fails for some party only
E-way generation errors depend on your data feeding how you enter the data if you enter the incorrect field or let the fields blank then you will get the error 
so if you are facing any error please specify that error, then it will be easy to provide the correct solution to you