Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

The address is showing incorrectly in the generated e-invoice. How can I change it?

First update the address of company 
To Update the address of your company you can follow the steps.
Step 1. Company menu click
Step 2. Edit company
Step 3. Update the address in address field
Step 4. Save the configuratun
Now you need to cancel the e invoice as well as voucher because you can not modify e invoice.
After that generate new voucher generate e invoice on that.

How do I change the priority of auto E way bill generation services in BUSY?

BUSY has option of generation of E way bill after voucher saving. To configure this can follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such as Sales, Purchase, etc.
Step 3: Select your series and click on Voucher Configuration.
Step 4: Here, you can see an optio called Generate E way Bill After Saving. Set Y to turn it on and save changes.

How do I select the correct tax rate for an e-way bill in BUSY?

To select the correct tax rate for an e-way bill in BUSY, Follow these steps.
Step 1: Open your concern voucher and then Select appropriate sale or purchase type as per your requirement for the generate of e way bill.
Step 2: Open your your item master that will be supply and enter correct tax category in item master.
The tax rate will be automatically applied based on the tax category sand sale or purchase selected

Where can I find a log of all generated E way bills in BUSY?

In BUSY, you can check the E way bill Details ( Generated by Self) report to check the details of generated e way bills. To check this report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the E way bill Details ( Generated by Self) report.
This report can not be download the details prior to 180 days.

Customizing invoice templates for adding fields like invoice number, IRN, and acknowledgment in BUSY.

Customizing invoice templates for adding fields like invoice number, IRN, and acknowledgment in BUSY follow these steps
step 1: go to the configurations under administration menu.
step 2: then click on document printing option and open standard configuration
step 3: open sales invoice there you can see print e-invoice QR code and print e-invoice IRN/Ack.No./Ack. Date you can enabled both options and save configuration
step 4: open sales invoice & preview or print invoice.

What is the difference between an e-way bill and a delivery challan in BUSY?

In BUSY, an e-way bill is a document required for the movement of goods worth more than a specified value. It is generated electronically and contains details such as the consignor, consignee, and the goods being transported. On the other hand, a delivery challan is a document used to record the transfer of goods from one location to another within the same company. It is not generated electronically and is typically used for internal purposes.

How do I update details like vehicle number and transporter gstin for E-way billing?

To update vehicle number and transporter gstin you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number and you can also update vehicle number from transporter window in voucher
Step 3: To update transporter gstin you need to click on input transporter gstin option under miscellaneous data entry option and you can update it

The vehicle number entered in e-way bill is not getting captured. How can I ensure it reflects correctly?

If you want to enter the vehicle number while generatiing Eway bill then follow the steps.
Step 1. Make an sale invoice then click on save button to save then details.
Step 2. After that a transport window will appear to enter the remaining details to generate the Eway bill.
Step 3. Now enter the vehicle number in then transport details window as per your need then press ok button to proceed for further process.

When generating an e-way bill, why am I getting an error that the bill to location is invalid?

When generating an e-way bill, if you encounter an error stating that the Bill To location is invalid, follow the steps below to resolve it: 
Step 1: Ensure that you have mentioned the proper party location in the account master and in the transporter window.
Step 2: Check whether any special characters are entered in the account master.
Step 3: In the export invoice, ensure to input station and other details in the port address.

What are the different UQC codes and how to update them in BUSY?

In BUSY, multiple UQC (Unit Quantity Code) options are available as per GST portal, E-way bill portal, and E-invoice portal.
To Update the UQC in Unit master, follow these steps:
Step 1: Go to Display section then click on Master menu
Step 2: Choose the Unit master then select modify tab
Step 3: After access the Unit master in modify mode, Update the UQC of item as per GST, E way Bill, E invoice and then save the master.