Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Where can I find reports for e-way bills generated in BUSY?
In BUSY, you can check the E way bill Details ( Generated by Self) report to check the details of generated e way bills. To check this report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the E way bill Details ( Generated by Self) report.
This report can not be download the details prior to 180 days.
I entered the vehicle number and other details correctly in BUSY but still the e-way bill is not getting generated. What should I do to resolve this?
If you are getting the issues while generate Eway bill even after specifying the correct vehicle number and other details then you must check the below points :
1. Internet connection Should be stable
2. GSP Id and Password should be mentioned in BUSY ,created from portal
3. Validate the GSP credentials
4. GST no. should be valid
5. Switch between the GSP as if using Webtel technosoft then you can check with pinnacle finserve and vice versa
The vehicle number field is mandatory for generating E-Way bill, but I am unable to enter it in BUSY. How can I fill this?
If you want to enter the vehicle number while generatiing Eway bill then follow the steps.
Step 1. Make an sale invoice then click on save button to save then details.
Step 2. After that a transport window will appear to enter the remaining details to generate the Eway bill.
Step 3. Now enter the vehicle number in then transport details window as per your need then press ok button to proceed for further process.
What is a HSN code and how do I find the correct HSN code to put in the invoice bill?
A HSN code is a code used to classify goods and services for taxation purposes. It is a harmonized system of nomenclature that helps in the identification of products. To find the correct HSN code for your invoice bill, you can refer to the official HSN code list provided by the government or consult with a tax expert or accountant who can assist you in determining the appropriate code for your specific product or service.
Why are some invoices and E-Way bills generating without errors while some are failing? How to debug this inconsistent behavior?
To debug this inconsistent behavior You can follow the steps.
Step 1. Be ensure that in party master all the details have filled correct like address, station, pincode and gst details etc.
Step 2. Be ensure that the tax category is selected correctly in item master.
Step 3. Also check that the e way bill and e invoice configuration is correct.
Step 4. Also check that your company details is correct.
Even after generating the invoice and E-Way Bill with BUSY, the printouts are not coming. What might cause this problem?
The issue of printouts not coming after generating the invoice and E-Way Bill with BUSY could be caused by a configuration error or a problem with the printing settings. It is recommended to check the configuration settings and ensure that the printer is properly connected and set as the default printer. Additionally, switching GSP and verifying the printer settings, and troubleshooting any potential issues with the printer or the software can help resolve the problem.
I am getting invalid supplier state code error while generating eway bill. What should I do.
To resolve the invalid supplier state code error while generating eway bill you can check that state code mentioned in the state master is correct. To access the state masters you need to follow below steps.
Step 1: Go to administration menu and select masters from it.
Step 2: In master select misc. masters then states from it.
Step 3: Then click on modify option to view the masters correct state code and regenerate the eway bill again.
How do I switch to using webtill in BUSY if printing from finacle is not working?
To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.
What details/Document do I need to have ready before generating the E-Way bills for my invoices?
Before generating E-Way bills for your invoices, you need to have the following details ready:
1. GSTIN (Goods and Services Tax Identification Number) of the supplier and recipient.
2. Invoice number and date.
3. HSN (Harmonized System of Nomenclature) code of the goods.
4. Quantity and value of the goods.
5. Place of supply.
6. Transporter details, including the transporter's ID and vehicle number.
Having these details prepared will help ensure a smooth process when generating E-Way bills for your invoices.
How can I switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation?
To switch between the Webtel and Pinnacle servers in BUSY for e-way bill generation, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options, and click on GST or VAT.
Step 2: Here you will see an option for the E-Way Bill/E-Invoice Required option,
Step 3: here you also find the GSP configuration in the GSP configuration, you can change the print priority from Pinnacle to Webtel.