Frequently Asked
Questions

Q: Can I disable automatic eBay billing temporarily if needed?

You can disable automatic e waybill in BUSY by following these steps 1. Open company and go to administration 2. Go to configurations and select features/options 3. Select GST/VAT tab and gst configurations window will be displayed 4. Here you can Disable e-waybill required option and then enable again when required and save the changes 5.But if you wants to make changes regarding e-waybill on portal,you can login to e-waybill and check their or contact to your tax professionals

Q: My E-Way Bill configuration is not working, what should I check?

To resolved issues with your E-way bill generation you can follow below mention steps: Step 1: Check the error messages or notifications that may indicate the cause of the issue. Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely. Step 3: Verify that the transporter details and GST information are accurate and upto date. Step 4: Ensure that Station and Pincode in party master are filled correctly.

Q: Fixing party address issues while generating an e-invoice in BUSY. Troubleshooting.

Here's a simplified step-by-step guide to troubleshoot and fix party address issues when generating an e-invoice in BUSY: Ensure you have the correct Address, station, and pin code entered in the party master. Check for Completeness Make sure all necessary address details are filled out to avoid errors during e-invoice generation. By following these steps, you can troubleshoot and fix party address issues while generating an e-invoice in BUSY.

Q: My e-way bills are getting rejected, how to troubleshoot rejection errors?

To resolved issues with your E-way bill generation you can follow below mention steps: Step 1: Check the error messages or notifications that may indicate the cause of the issue. Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely. Step 3: Verify that the transporter details and GST information are accurate and upto date. Step 4: Ensure that Station and Pincode in party master are filled correctly.

Q: Fill in UQC field during e-invoice generation in BUSY.

for UQC filed update During einvoice Generation in BUSY see the step Step 1: in automatic Einvoice IRN Generation Windows Click on the tab Check Possible Errors Tab then Click on enter Step 2: Now you can See Update UQC unit Quantity Code for Einvoice Option Click on enter the option Step 3: in Modify Unit Master Window UQC for Einvoice filed select right uqc from dropdown list and save

Q: How do I register on the e-Way bill portal as a new user? What details do I need?

To register on the e-Way bill portal as a new user, you'll need to follow these steps: Step 1: Visit the e-way bill portal at ewaybill.nic.in Step 2: Click on "e-Way Bill Registration" under the "Registration" tab Step 3: Enter your GSTIN number and click "Go" Step 4: Fill out the e-way bill registration form with your details Step 5: Verify your mobile number with the OTP sent to the registered mobile number

Q: I have an issue with generating bills where the GSP-ID seems incorrect. How to correct the GSP-ID?

To check the GSP ID is correct or not , you can follow the below steps: Step 1: Go to administration the configuration and select Features/options Step 2: Select GST/ VAT and in gsp configuration check by validate ID Step 3: If id not validating then go to Ewaybill portal then login Step 4: Select registration option then for GSP and ention OTP Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

Q: I have changed my GSP ID but still cannot generate E way bills. What should I do?

To check the GSP ID is correct or not , you can follow the below steps: Step 1: Go to administration the configuration and select Features/options Step 2: Select GST/ VAT and in gsp configuration check by validate ID Step 3: If id not validating then go to Ewaybill portal then login Step 4: Select registration option then for GSP and ention OTP Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

Q: My generated E-Way Bill code is not accepted by the tax authorities. How do I rectify this?

If your generated E-Way Bill code is not accepted by the tax authorities, you should check for any errors or discrepancies in the information provided. Make sure that all the required details are accurately filled in the E-Way Bill form. If there are any mistakes, correct them and generate a new E-Way Bill code. If the issue persists, you may need to contact the tax authorities for further assistance in rectifying the problem.

Q: Can I generate e-way bills for sub-contractors through BUSY if I'm a transporter? What's the process?

If you want to generate e way bills for sub contractors then please follow the given Steps Step 1: You just need to enter the bill in the name of the sub contracter Step 2: Then enter the all required details of the bill and save. Step 3: Then enable the e way bill option in transport window. Step 4: Then generate in this way you can generate e way bill for sub contracter.

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Dealer Complaint/Issues

Can I disable automatic eBay billing temporarily if needed?

You can disable automatic e waybill in BUSY by following these steps
1. Open company and go to administration
2. Go to configurations and select features/options
3. Select GST/VAT tab and gst configurations window will be displayed
4. Here you can Disable e-waybill required option and then enable again when required and save the changes
5.But if you wants to make changes regarding e-waybill on portal,you can login to e-waybill and check their or contact to your tax professionals

My E-Way Bill configuration is not working, what should I check?

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

Fixing party address issues while generating an e-invoice in BUSY. Troubleshooting.

Here's a simplified step-by-step guide to troubleshoot and fix party address issues when generating an e-invoice in BUSY: 
 Ensure you have the correct Address, station, and pin code entered in the party master. 
 Check for Completeness 
 Make sure all necessary address details are filled out to avoid errors during e-invoice generation. 
 By following these steps, you can troubleshoot and fix party address issues while generating an e-invoice in BUSY.

My e-way bills are getting rejected, how to troubleshoot rejection errors?

To resolved issues with your E-way bill generation you can follow below mention steps: 
Step 1: Check the error messages or notifications that may indicate the cause of the issue.
Step 2: Ensure that all mandatory fields in the transport detail and invoice are filled correctly and completely.
Step 3: Verify that the transporter details and GST information are accurate and upto date.
Step 4: Ensure that Station and Pincode in party master are filled correctly.

Fill in UQC field during e-invoice generation in BUSY.

for UQC filed update During einvoice Generation in BUSY see the step 
 Step 1: in automatic Einvoice IRN Generation Windows Click on the tab Check Possible Errors Tab then Click on enter 
 Step 2: Now you can See Update UQC unit Quantity Code for Einvoice Option Click on enter the option 
 Step 3: in Modify Unit Master Window UQC for Einvoice filed select right uqc from dropdown list and save

How do I register on the e-Way bill portal as a new user? What details do I need?

To register on the e-Way bill portal as a new user, you'll need to follow these steps: 
Step 1: Visit the e-way bill portal at ewaybill.nic.in 
Step 2: Click on "e-Way Bill Registration" under the "Registration" tab 
Step 3: Enter your GSTIN number and click "Go" 
Step 4: Fill out the e-way bill registration form with your details 
Step 5: Verify your mobile number with the OTP sent to the registered mobile number

I have an issue with generating bills where the GSP-ID seems incorrect. How to correct the GSP-ID?

To check the GSP ID is correct or not , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and in gsp configuration check by validate ID
Step 3: If id not validating then go to Ewaybill portal then login
Step 4: Select registration option then for GSP and ention OTP 
Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

I have changed my GSP ID but still cannot generate E way bills. What should I do?

To check the GSP ID is correct or not , you can follow the below steps:
Step 1: Go to administration the configuration and select Features/options
Step 2: Select GST/ VAT and in gsp configuration check by validate ID
Step 3: If id not validating then go to Ewaybill portal then login
Step 4: Select registration option then for GSP and ention OTP 
Step 5: Check your gsp ID mention there should match ID mentioned in BUSY

My generated E-Way Bill code is not accepted by the tax authorities. How do I rectify this?

If your generated E-Way Bill code is not accepted by the tax authorities, you should check for any errors or discrepancies in the information provided. Make sure that all the required details are accurately filled in the E-Way Bill form. If there are any mistakes, correct them and generate a new E-Way Bill code. If the issue persists, you may need to contact the tax authorities for further assistance in rectifying the problem.

Can I generate e-way bills for sub-contractors through BUSY if I'm a transporter? What's the process?

If you want to generate e way bills for sub contractors then please follow the 
given Steps
Step 1: You just need to enter the bill in the name of the sub contracter 
Step 2: Then enter the all required details of the bill and save.
Step 3: Then enable the e way bill option in transport window. 
Step 4: Then generate in this way you can generate e way bill for sub 
 contracter.

Frequently AskedQuestions