Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What do I do if the software stops responding during GSTR direct upload process.
Steps to follow If software stops responding during voucher GSTR1 direct upload process.
Step 1:Take a latest backup of the company.
Step 2:Go to housekeeping option then click on reindex database and run the process.
Step 3:After still faces same problem then set compatibility, uac, region and restart pc.
What should I check before generating a GSTR1 return from the software?
Points to check before generating a return from BUSY
1. You should check all sales related transactions, credit notes, and debit notes to ensure they are correctly reflected in the auto-populated GSTR1 draft.
2. Further you should also check the errors in transactions, errors in hsn summary and errors in document summary.
How to resolve the issue of the HSN summary missing after uploading the JSON file from BUSY to the government portal?
If your HSN summary is missing after uploading the GSTR1 return from BUSY to portal, you need to check these steps:
Step 1: Make sure that the Skip HSN Summary option is N.
Step 2: Ensure that no errors exist in the HSN summary such as blank or invalid HSN.
How can I add HSN codes to the GSTR-?I am having trouble uploading JSON files for e-returns in BUSY. What could be causing this issue?
Reasons if hsn codes not showing in the GSTR1 return.
1.If in item masters not mentioned the hsn code of goods and services.
2.If mentioned Y on skip hsn summary while opening or exporting GSTR1 from BUSY.
3.If mentioned Y on skip in gst reports in item masters.
I posted a credit/debit note but the GST is not showing properly as input or output. What do I need to do to fix this?
If GST not showing as proper input or output, please check:
Step 1 : Check data entry
Step 2 : CHeck transaction date
Step 3 : Input or output selection
Step 4 : Verify GSTIN number
Step 5 : Reconcile with gst returns
Step 6 : CHeck tax rates
The software is showing incorrect tax rates for some items. How can I update the tax rates to match the actual rates?
If showing incorrect tax rates for some items, you have to follow:
Step 1 : Check the tax rate selected in item master
Step 2 : Check the sale/purchase type selected in voucher
Step 3 : If both tax category and sale/purchase type match then apply tax in voucher
Will there be any problems in my GST return filing if the HSN code shows wrongly as service instead of goods?
Yes, wrong HSN code classification can affect GST return filing. It can lead to errors in tax calculation and may result in rejection of the return. It is important to ensure that the correct HSN code is used for each item to avoid any issues in GST return filing.
My GST returns are getting rejected by government portal even after validating data. What steps should I follow to avoid rejection?
If your GST returns getting rejected by the portal, you should check the error message in BUSY also can if it generated any error report so can download error report and open it in latest gst offline tool to find the error and do rectify error and can check.
Is there any workaround to generate invoices despite facing this error.
If you are facing errors while generating invoices from BUSY you can follow below steps.
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu and select reindex database option.
Step 3: Run the reindex process then recheck by generating invoice again.
Can you help extract GST reports from my data?
Yes, I can help you extract GST reports from your data.
You need to follow the below steps :
1. Go to display menu
2. Select Gst Report option
3. Select the Required Report from here
4. Then you can extract or export in excel/CSV/ PDF