Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Unable to upload data to server
To fix GST validation problems in BUSY, follow these steps:
Step1 Make sure BUSY BLS is active.
Step2 Disable or exclude your antivirus in the BUSYWin folder or BUSY21 exe.
Step3 Check the Filterwell port.
Step4 If the issue persists, changing your internet connection may solve the problem.
Are there any additional steps I need to follow before uploading the JSON file to the GST portal for filing returns?
Before you generate the GST returns from BUSY, you should check the error reports. And reset any data that has been uploaded on the GST return portal. You should also consult your CA or Accountant for uploading and filing the return on the portal.
I upgraded to the newest version of BUSY but my old GST return templates are not working. What should I do?
If your old GST return template is not working after upgrade the latest version of BUSY, then you need to check the latest GST return template, if available then download it from GST portal and use it to generate GST returns from BUSY.
Why are the details of my filed GST returns not syncing with the government portal? How can I fix this issue?
When the details of filed GST return not sync with GST portal, there could be issue in:
Step 1 : Check your internet connection
Step 2 : Check login GST details
Step 3 : Wait for process
Step 4 : Update the software
I already downloaded the template file but it has data in it. How can I get a fresh blank template?
already downloaded the template file but it has data in it so there is no need to remove that detail because of while you generate GSTR1 as per GOVT template software auto remove or replace that detail with current details of GSTR1 data.
Why are some credit notes for unregistered suppliers not getting captured correctly in my returns? What is the solution?
The credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1, thats why they will not reflect in the Credit / Debit Notes (Unregistered) section of GSTR1. You need to check B2C section.
How do I ensure that the reversal entry is reflected in the correct section in my GSTR B?
To ensure that the reversal entry is reflected in the correct section of GSTR-3B, you need to open the GSTR-3B report with desired period and check the section 4(B) of the report, which shows the amount of ITC reversed as per the rules.
What does the error "invalid parameter state code in request header" mean while uploading GSTR- file in BUSY?
Find out the steps to check if face invalid parameter state code error while direct uploading Gstr1 from BUSY
Step1 : First check you are uploading return from latest version of BUSY
Step 2 :Then verify your gst no and gst portal username
My portal is showing an error related to rental maintenance API. How can I resolve this?
To resolve the error related to rental maintenance API on your portal, you can try the following steps:
Step 1. Check your internet connectivity to ensure a stable connection.
Step 2. Clear your browser cache and cookies, then try accessing the portal again.
How are amendments done for GSTR- and GSTR-B using BUSY after filing the returns?
There is no provision to revise a filed GSTR-1 and GSTR-3B in BUSY Accounitng Software,you can make changes or modifications only to BUSY data itself and To revise GSTR-1 AND GSTR-3B on the portal, you will need to consult with your Chartered Accountant.