Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I download and upload the error report from the offline tool in BUSY?

You need to download the error report from the GST portal and import it in the GST offline tool to check the error. For more assistance, you may consult your CA or accountant.

Why is generating GSTR- in BUSY as per the government template, taking so much time?

If you are generating GSTR-1 through the government template, the process will take time due to the existing validations within the government template. These validations contribute to the time taken for return generation.

I want to check if my GST return filed by my tax consultant matches with the purchase and sales data in my BUSY. What options do I have for this?

To check GST return file match with BUSY
 Step 1 : Review GST returns
 Step 2 : Cross check data
 Step 3 : Reconcile statement
 Step 4 : CHeck for data entry errors

I entered a credit note in a different month than when it was originally issued. Now my entries are showing up negatively. How can I correct this?

Reason for Negative entry, check:
 Step 1 : Identify correct entry
 Step 2 : CHoose the correct month
 Step 3 : Create a new credit note entry
 Step 4 : Reconcile and verify

I want to scan and upload invoices in BUSY. What is the process?How do I check if my data/entries are syncing correctly between BUSY and your portal?

BUSY not have direct scanning and uploading invoices system. 
 Checking data sync:
 Step 1 : Ensure all invoices correctly enter in BUSY
 Step 2 : Timely upload the gst reports on portal

I am unable to validate GST numbers in BUSY. It says "session expired". What should I do to validate GST numbers again?

If you unable to validate GST numbers in BUSY, check:
 Step 1 : Refresh or re login
 Step 2 : CHeck internet connection
 Step 3 : Software update
 Step 4 : Clear cache

Why has the option for filing GSTR- for the tax period May been removed in the new update of the accounting software?

The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version because you can generate GSTR1 eReturn with the new format and without any errors and customer's feedback.

What are the different invoice validations required as per GST norms? How can I setup the software to meet these requirements?

There are the different invoice validations are available in BUSY as per GST norms.
 1. GSTIN Number Valiation
 2. HSN Code Validation
 3. Inter or Intra-state wise tax validation.
 4. GSP credential Validatoin.

While generating GSTR- using the government template, BUSY got stuck at %. How can we force close the BUSY application?

If you are generating GSTR-1 using the government template, the process may take some time due to validations. It is advisable not to force close BUSY instead, wait patiently for a few minutes

I have some additional sales/purchase data that was missed during GST return filing. Can I include it now in BUSY?

Yes you can add additional data of sales and purchase which was missed in return filing in BUSY but if you filed return already it will not auto upload on gst portal now