Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I access the JSON file that was generated?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

Where is the JSON upload option located in BUSY?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

How can I directly upload documents for GST return filing if OTP issues persist?

 In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option. 
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and...

Despite following the troubleshooting steps, my purchase returns are still not reflecting in my filed GST returns. What should I do next?How do I upload purchase invoices in BUSY?

 I understand that you are facing an issue with the purchase return not showing up in the GSTR2 or GSTR3B report in the BUSY software. This could happen for the following reasons:-
Step 1: You might have selected the G.S.T Nature incorrectly. For instance, you might have chosen a Debit...

I have uploaded the JSON file but Data for HSN Summary on GST Portal for GSTR is not getting update. What should I do?

 If you are having troubling during GSTR 1 Filling as JSON has uploaded but still HSN Summary is not getting updated so you have make sure some points which are essential and those are-
1. Make Sure that Your BUSY should be updated If it is not then follow these...

What reports can I generate in BUSY to cross-verify the GST returns data before upload?How do I generate GST returns on BUSY software?

 If You are cross verify your data then you can check Gst Audit report from gst reports 
Here are the steps to generate gst return from BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4:...

I am unable to see the full input tax credit claims in my GST return summary. Why is this happening?

 There could be several reasons why you are unable to see the full input tax credit claims in your GST return summary. Some possible reasons include:
Step 1. Incorrect filing: Double-check if you have correctly filed your GST returns and included all the necessary details for claiming input tax credit....

How do I generate GST returns through BUSY?

 You can file the monthly or quarterly GSTR 1 or GSTR 3B from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls...

Can you guide me on the correct steps to generate the GSTR- file using the government template in BUSY?Can you guide me on how to generate itemized HSN sales register in BUSY?

 If you want to generate GSTR 1 file using govenment template then pleae follow the
given steps
Step 1: Go to poratal and download the latest version of the GSTR offline tools.
where in you will get a latest template.
Step 3: Then go to display then GST reports then...

What are the consequences of unable file GST returns through BUSY ? I am not receiving OTP for GST filing. How to resolve this issue?

 A: There are many reason of unable to upload GST retrun on portal :
1: lastest release of BUSY before generate JSON of GSt e-retrun make sure you are using latest release of BUSY as new changes regarding GST retrun comes in new updates
2: Some error is present on...

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096