Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to change HSN code for an item in BUSY software?
To change HSN code for an item in BUSY you can follow these steps:
Step 1: Open the BUSY on your system.
Step 2: Open the selected company.
Step 3: Go to Administration then click Bulk Updation there is a option is Update item Tax categery/HSN CODE, On clicking that option window will appear, select HSN Code, then select HSN Code to be updated for selected item there will be appear a window then select item whether you want to change then apply filter on HSN specify Y Then you have to mention that HSN Code whats need to be changed then mention new HSN Code, if you wants to change Date wise HSN then mention date and save this window, after that HSN will be changed.
How do I enter invoice details like date, number, and values in BUSY?Can I save the GST return data as json format on the desktop
To enter invoice details like date, number, and values in BUSY you can follow these steps:
Step 1:Go to Transactions menu,
Step 2:select sale to add invoice details,
Step 3:The transaction window will appear you can add all the details like date,number,values,item details and apply tax then save the transaction.
If you want to save your gst return as JSON format file on your Desktop, you can do below thing:
Step 1:Go to Display menu,
Step 2:Select GST Reports,
Step 3:select GST Returns,
Step 4:Open the return for whatever report you want to generate now,Select a date range, then create a new folder on your desktop,and provide the path to the new folder instead of the default path,Generate the report,and it will be saved on your desktop.
How can I Download GSTR/GSTRA/GSTRB/GSTRb Json File
To download JSon File for GSTR1/GSTR2A/GSTR2B/GSTR3b, you can Follow thses steps:
Step 1: Please login GST Portal
Step 2: Go to the User Profile on GST Portal
Step 3: Allow API Access to Download Json Data/File
Step 4: Open the Company in BUSY
Step 5: Go to Administration and then onfiguration and then Feature / Option Manu.
Step 6: Select GST/VAT Tab
Step 7: Update GST Portal User Name
Step 8: Now go to Transaction and then GST Misc. Utilities and then Download GSTR JSON Data Menu
Step 9: Select Donload Json Type Clieck on Download button of specific Months you want to Download data
Note : if User Trying to download 1st time or Downloading from after long time System will ask to Put OTP will be received in Register Mobile & Email ID.
What are the best practices for tax filing in BUSY?
You can generate the GST return in BUSY and upload it on the GST portal to file it. The best practice steps to generate the GST return from BUSY are as follows:
Step 1: View the GST return report before generating the return and make sure that the data in each section is correct.
Step 2: Reconcile the GSTR2B to match the available ITC with your books and tag the ITC in the relevant month from Montly ITC Tagging option.
Step 3: Generate the GSTR3B with the appropriate ITC to avoid any discrepancies.
Step 4: Check the possible error report before generating the GSTR1 to prevent any error while uploading the return.
Step 5: Match your sales and purchase data with the return before generating it.
How to use Gst templates in BUSY?
Gst Templetes use to generate GSTR Returns in BUSY
and there are some few steps-
Step 1: Download Templet from gst portal or from busy.in website
Step 2: Go to Display and GST Reports.
Step 3: Click on GST Return Report and then click on GST E-return
Step 4: Select the GSTR E-Return For example GSTR 1. and select generate 'As Per Govt. Template'.
Step 5: Specify time period for which want to generate GSTR E-Return And specify the templete path wherever saved in system as well as for Blank folder to generate GSTR Return Data
Step 6: Validate all GSTR Return data in Excel sheet that generated in specified blank folder path. and Created json from there and upload on gst portal
Why am I facing problems with OTP generation and entry while filing GST returns? How can I troubleshoot this?
If you encounter OTP issues while uploading GST returns directly to the GST portal, consider the following steps:
1. Confirm that the GST portal username and GSTIN are accurately entered in the GST/VAT tab.
2. Ensure that API access is enabled from the GST portal.
3. Check for the OTP on your registered mobile or email
4. If the OTP is still not received, you can generate GSTR 1 using JSON, government templates, or CSV files as an alternative.
Note: BUSY does not have a provision for filing returns. Additionally, you can only upload GST returns from BUSY. For any OTP issues for filing return, it is recommended to contact the GST portal support for assistance in resolving the issue.
The files I exported are not accepted when filing returns. What could be wrong?
Reasons why the files you exported from BUSY are not being accepted on the GST Portal.
1.Lower version of BUSY: If you are using the lower version of BUSY like BUSY 17, BUSY 18 etc. In that case you can face problem while uploading your return on GST Portal.
2.Lower release of BUSY: If your are using the latest version of BUSY and faces the same problem then their may be chance you are using lower BUSY release.
Note: For resolving these problem you need to update your software to the latest version and latest release of BUSY with the consultation of BUSY support team or your local channel partner. Do not update release or version without having a latest backup of the data.
I need help understanding the taxable and non-taxable values in GST reports.
Taxable values refer to the amounts on which GST is applicable. These are the values that are subject to GST and are used to calculate the tax amount.
Non-taxable values are the amounts that are exempt from GST and do not contribute to the tax calculation.
It is important to correctly identify and separate taxable and non-taxable values in GST reports for accurate reporting and compliance with GST regulations.
For viewing taxable and non-taxable value in gst reports need to follow below given steps.
Step 1: Go to display menu and select gst register option.
Step 2: In gst register then select sales register option from it.
Step 3: After that you can use either filter option or summary on sale type.
How to claim input tax credit while filing GSTR-B on BUSY?
To claim Input Tax Credit, You can follow the given steps are as under :
Step 1. Go to Transactions
Step 2. Then click on GST Misc. Utilities
Step 3. Select Monthly ITC Tagging as per 2A & 2B.
Step 4. By clicking on Monthly ITC Tagging as per 2A and 2B
Step 5. using of shortcut key F4 for change ITC claimed status and found status.
Step 6. Go to Display
Step 7. Select GST Report
Step 8. Click on GSTR 1\3B e-return and you can check ITC in All other ITC column.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in"
How do I claim ITC input from BUSY?
To claim Input Tax Credit, You can follow the given steps are as under :
Step 1. Go to Transactions
Step 2. Then click on GST Misc. Utilities
Step 3. Select Monthly ITC Tagging as per 2A & 2B.
Step 4. By clicking on Monthly ITC Tagging as per 2A and 2B
Step 5. using of shortcut key F4 for change ITC claimed status and found status.
Step 6. Go to Display
Step 7. Select GST Report
Step 8. Click on GSTR 1\3B e-return and you can check ITC in All other ITC column.
If still having same issue then you can contact us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in