Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Can you guide me on how to tag and claim pending GST amounts in the BUSY software?
In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps:
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
The report will generate will all the ITC that you have tagged in the selected period.
What manual workarounds are available if the automated processes in BUSY fail or don't complete successfully?
if automated processes in BUSY fail or don't complete successfully then we have manual option like
1.for GSTR 1 e-return if direct procees failed then we have option called JSON file you can create JSON for GSTR 1 and upload it manually on portal for return filing
2. also for e-way bill we have JSON option you can generate JSON and upload it on e-way bill portal to generate e-way bill
3. for reconcile GSTR data with BUSY books data we need to download JSON file from portal if we fail to download it then there is provision to download file from portal directly and then open in BUSY with the help of manula mode option to set JSON file path and reconcile GSTR data with BUSY books.
What is the correct procedure for claiming ITC amounts in GSTR B returns in BUSY?
In BUSY you can use the Montly ITC Tagging option to claim your pending ITC in GSTR-3B return. To do this you need to follow these steps:
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
Step 3: The report will show you all the pending transactions. You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
The report will generate will all the ITC that you have tagged in the selected period.
What is the offline utility tool in BUSY and how can it be used for GST filing?
To create GST return through offline utility , you can follow the below steps:
Step 1: First download offline utility from GST potal and exctract the files and install setup for offline tool
Step 2: In BUSY go to display then GST returns and select the report you want to create file for
Step 3: Select option for Government template
Step 4: Mention date range then mention folder in which template is present and mention one blank folder path to create e return file then proceed
Step 5: File with all details for e return will be created in the blank folder Mention that folder in offline utility
Step 6: Then create jason through utility and uploade on GST portal
The upload works from one system but fails on another. Why am I facing inconsistent behavior?
The inconsistent behavior of file upload between different systems could be due to different reasons as mentioned below.
1. Compatibility issues: you can check by set compatibility, drag uac down, set region and locale as united kindom from control panel.
2. Network connectivity problems: Make sure you have a stable internet connection.
3. Lower model: If you are using basic model you would not be able to access the direct upload option.
4. Lower update: If you are using lower release in the other pc it can also create problem sometimes, make sure to have latest release of BUSY.
Note: It is recommended to ensure that both systems meet the necessary requirements and have stable internet connections to avoid such inconsistencies.
I am getting an error while generating the OTP in BUSY. How to fix this?
Steps to resolve the OTP generating error.
Step 1: Go to administration menu and select configuration option from it.
Step 2: Then select feature and option and select GST/VAT option.
Step 3: And make sure that GSTIN and GST user name of portal is mention in given fields.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7: Then Click on confirm button to save. Step 8: If still face the same problem can also contact on GST portal.
How can I prevent double counting of BB invoice data in GSTR- when using e-invoices?
To prevent double counting of B2B (business-to-business) invoice data in GSTR-1 when using e-invoices, you should follow these steps:
Step 1: Ensure that BUSY software is correctly integrated with the e-invoicing system
Step 2: Before generating GSTR-1, review your sales and invoice data within your accounting software.
Step 3: Your accounting software should have settings or configurations related to e-invoicing. Step 4: Before filing your GSTR-1 return, review the data within the GSTR-1 report generated by your accounting software. Step 5: Before filing, reconcile the data in your GSTR-1 with your sales and e-invoicing records. Step 6: Once you are confident that your GSTR-1 report accurately reflects your B2B invoice data processed through e-invoicing, you can proceed with filing it on the GST portal.
How do I download the GSTR- report in Excel format from BUSY?
You can download your GSTR 1 report in Excel format from BUSY as following below steps:
Step 1:Open company in BUSY.
Step 2: Go in transaction section.
Step 3: Go in display section.
Step 4: Then click on GST report.
Step 5: Select GST returns.
Step 6: Click on GSTR E return option.
Step 7:Select report genreated basis as Plain Excel.
Step 8:Mention information like ,Start Month,End Month,
Step 9:Define a valid path for E return file.
.Check possible error
.i.g Error in transaction.
.Error in HSN summary.
.Error in document.
Step 11: Proceed with plain excel.
If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How do I generate GSTR-A purchase reconcile report in BUSY?
The process of Purchase reconciling GSTR-2A in BUSY is, you can follow these steps:
Step 1:Go to Transaction menu
Step 2:Add purchase invoice and related to purchase all transactions.
Step 3:Then Go Gst misc. utilities
Step 4:click Download GSTR JSON Data
Step 5:Then click Download GSTR2A
Step 6:You will see a window with options to download month-wise. Click on Download for the specific month you want to download. After that, you will receive an OTP on your registered mobile number. Verify the OTP, and it will be downloaded.Make sure your gst portal user name should have mentioned in gst/vat to recieve otp.
Step 7:Then you have to go Reconcile GSTR Data option
Step 8:After clicking you can Reconcile GSTR2A Party wise or Voucher wise.
I want to file my quarterly GSTR- returns. What is the process to do this?
To file your quarterly GSTR-1 returns, you can follow these steps:
Step 1 : CLick on display
Step 2 : GST reportz
Step 3 : GST returns
Step 4 : Go to the GSTR-1 filing section.
Step 5 : Select the quarterly filing option.
Step 6 : Fill in the required details for the respective quarter.
Step 7 : Generate the GSTR-1 report.
Step 8 : Check for any errors or discrepancies in the report.
Step 9 : Save the report as a JSON file.
Step 10 : Go to the GST portal and log in.
Step 11 : Upload the JSON file of your GSTR-1 return.
Step 12 : Verify the OTP (one-time password) for authentication.
Step 13 : Submit the return.