Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

The invoice is not reflecting on the GST portal even after successful generation in BUSY. How can I sync them?

Once you file the returns, the invoices will automatically populate in the GST portal,If the invoice is not reflecting on 
the GST Portal even after successful generation in BUSY,you can check these thing:
Step 1:Go to Display menu,
Step 2:Select GST Reports,
Step 3:Select GST Returns,
Step 4:Please open the report for which you are generating the return,select filing frequency,weather monthly or quarterly,check here your data is showing or not.
Step 5:If data is showing properly there and return is showing successfully generated from BUSY, then you will need to go to the GST Portal and refresh your portal,
Step 6:You can check also GST Portal should be Login as GST number which is in mention in BUSY.

How to file quarterly GST returns using BUSY?

We can file the quarterly GSTR 1 or GSTR 3B from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date
Step 10: Click on Direct Upload

What details do I need to provide while filing GST returns from BUSY?

You need to provide the following details while filing GST returns from BUSY:
Step 1: Your GSTIN (Goods and Services Tax Identification Number
Step 2: Your total turnover during the quarter or month according the gst return.
Step 3: Details of your outward supplies sales made during the tax period, including B2B and B2C transactions, reverse charge purchases, and inter-state stock transfers
Step 4: Details of your inward supplies purchases made during the tax period, including input tax credit claimed and tax paid
Step 5: Any other information required by the GST portal, such as HSN/SAC codes, invoice numbers, tax rates, etc.
Further you need to clarify which are you going to file or consult to a tax professional.

how many sections in GSTR return when filing online from the software?

To see all sections of the GST return when filing online from the software,there are the following options : 
Section Name
CESS
4A - B2B Regular
4B - B2B Reverse charge
5A - B2CL Large
6A – Exports with or without payment
EXPWP
EXPWOP
6B Supplies made to SEZ unit
SEZWP
SEZWOP
6C Deemed Exports DE
7 B2CS Others
8 Nil rated, Exempted and Non GST
Nil Rated
Exempted
Non-GST
9B Credit/Debit Notes Registered CDNR(1),11A(2) Tax Liability Advances Recieved
11B(1), 11B(2) - Adjustment of Advances
12 HSN-wise Summary of Outward Supplies
13 Documents issued
Total Docs
Cancelled Docs
Net Issued Docs

Can you guide me on generating the GSTR JSN file for uploading to the GST portal?

If you want to generate GSTR1 JSON file from BUSY then please follow the below steps:
Step 1: Go to Dispaly Menu
Step 2: Click on Gst Reports
Step 3: Then click on Gst returns
Step 4: Then click on second panel of GSTR1 E-Return then You will get a 5 method to Generate E-Return
Setp 5: Select JSON option and then specify date range as starting date and ending date then enable and disable the option as per your requirenment
Step 6: Then Specify path for generate JOSN then click on OK button to generate File
Step 7: Make sure to check all the errors and resolved it before generating the JSOn file

I want to know the process for GST filing and returns in BUSY. Can you explain?

In BUSY, you have the capability to upload the GST return to the portal. However, you can need to manually file the return directly from the GST portal itself.
To generate GST return in JSON file, follow these steps:
Step 1: Go to Display and then click on GST report option
Step 2: Select the GST return tab and click on return GST e Return
Step 3: Select format JSON and then mention date range, ereturn file path and press on OK tab.
Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction .
Step 5: At last , proceed to generate GST return after rectify error.
Note- You can upload GSTR1 directly on portal from BUSY.

My GSTR return is showing incorrect state code for some transactions. What should I do?

In BUSY, If the state code in your GSTR1 return is incorrect, you need to verify the party master linked to the transactions. You need to correct the state information in the master by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Click on Account and then Modify.
Step 3: Select the party of which you want to change the state.
Step 4: Select the state from the dropdown in State field and save again. You can also create state by press F3 if not appear in the dropdown.
Step 5: You need press ALT+M on state to check the state code.
Note: Take latest backup of your data before making any changes.

I want to validate and save a voucher after making changes to the HSN codes. What steps should I follow?

To change HSN code in voucher then follow the given steps :
Step 1: Go to Transaction menu
Step 2: Click on voucher option
Step 3: Then click on List option
Step 4: Then open voucher in modify mode
Step 5: Then go to the Item detail field and press ALT+M
Step 6: Then open item master in modify mode
Step 7: Then go to HSN/SAC code field and specify correct HSN code then click on Validate button
Step 8: after successful validation, click on OK button
Step 9: Then save the master by click on save button
Step 10: Then save the invoice by click on save button

How do I check which items have missing HSN codes in my GSTR file?

To check which items have missing HSN codes in your GSTR 1 file, you can follow the below steps: 
Step 1: Go to Display section then click on GST Reports.
Step 2: Click on GST Returns and then select GSTR-1 ereturn
Step 3: Select option for generating GSTR-1 such as direct upload, JSON, CSV, As per Govt.Template.
Step 4: Specify the date range for the report and click on the OK tab. Afterward, click on check errors in HSN summary report. If any are present, a window will appear indicating that HSN/SAC cannot be blank and press enter on that error and click on Transaction details and mention HSN/SAC code in the item master.

I am getting error message X while filing GSTR-, how do I resolve it?

If You are getting an error message When filing GSTR-1 in BUSY follow These Steps: 
1.Sales Voucher Number cannot be start with zero
2.Sales Voucher Number cannot be more than 16 characters
3.HSN code should be Numeric and as per Aggregate Anual Turnover.
4.If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
5.GST number should be Active and correct
6.Mention correct state in account masters.
7.Check bill sundries accounts taggings.
8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in