Frequently Asked
Questions

Q: How to generate GSTR without any error

To file GSTR-1, follow these steps: 1. Open the BUSY. 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn 3. Select the month for which you want to file the return. 4. enable / disable the required option according to your requirment 5. Specify the path for return file like JSON, XL, CSV. 6. Check all possible error tabs and clear all errors if you found & then generate return file 7. Log in to the government portal for GST filing. 8. Upload the GSTR-1 file on the portal. 9. Review the filing details and submit the return.

Q: My agent uploads GST files usually can you guide on direct upload?

Yes, we can guide to upload GSTR1 return on GST portal from BUSY. To do this you need to follow these steps: Step 1: Go to the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Enter your GST portal username in the GST Portal User Name field and save it. Step 3: Next, open the Display menu and select GST Reports. Step 4: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option. Step 5: Enter the date range and press OK. You can also check for errors before proceeding. Note: Please ensure the API access is enabled on GST portal before upload return.

Q: How can I resolve issues with uploading a JSON file in BUSY.

For resloving the problem of not uploading GST returns on portal need to follow below given steps Step 1:Go to administration menu and select configuration from it. Step 2:After that select feature and option and then select GST/VAT tab. Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username. Step 4:Go to display option and select GST reports from it. Step 5:From GST Reports option select GST Return option. Step 6:In GST return option you will find GSTR1 eReturn and GSTR3B eReturn. Note:We recommed you before generating or uploading GSTR return from BUSY it is good practice to have the latest product and statutory release of BUSY.

Q: How to generate and upload GST returns error free from BUSY.

For resloving the problem of not uploading GST returns on portal need to follow below given steps Step 1:Go to administration menu and select configuration from it. Step 2:After that select feature and option and then select GST/VAT tab. Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username. Step 4:Go to display option and select GST reports from it. Step 5:From GST Reports option select GST Return option. Step 6:In GST return option you will find GSTR1 eReturn and GSTR3B eReturn. Note:We recommed you before generating or uploading GSTR return from BUSY it is good practice to have the latest product and statutory release of BUSY.

Q: I want to upload my GST return for the month of May but the option is not available in the software. What should I do to upload the May month returns?

If you want to upload the GST return from the software you can upload through various methods such as direct upload,government template,JSON,CSV and plain excel To upload your gst return from BUSY follow these steps: Step 1: Go to display menu Step 2: Then click on gst reports Step 3: Then click on GST returns Step 4: Afterwards you can select specific return such as gstr 1 e-return,gstr 3b e-return etc then you can proceed for the upload process of GST return Step 5: In case of direct upload you need to specify the gst portal username in GST/VAT configuration and also you need to enable api access from gst portal

Q: How is the HSN code for credit/debit notes reflected in GST returns in BUSY?How can I reflect changes made in the previous GST return in the next return?

In GSTR1 debit credit notes are shown under 9B table for registered and unregistered supplies but for viewing the details of debit credit note summary hsn wise you need to see table no 12 hsn wise summary from their you can view hsn wise summary of outward supply as well as of debit credit note.For finding GSTR1 option in BUSY you can follow below given steps. Step 1: Go to Display option and select Gst Reports option from it. Step 2: Then click on Gst Returns and in Gst Returns you will find GSTR1 option. Step 3: By specifying the period you can view GSTR1 window and can view table 9B and 12.

Q: I want to file my GST returns but am facing issues in generating the returns on the portal. What should I do to resolve this problem?

To file GSTR-1, follow these steps: 1. Open the BUSY. 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn 3. Select the month for which you want to file the return. 4. enable / disable the required option according to your requirment 5. Specify the path for return file like JSON, XL, CSV. 6. Check all possible error tabs and clear all errors if you found & then generate return file 7. Log in to the government portal for GST filing. 8. Upload the GSTR-1 file on the portal. 9. Review the filing details and submit the return.

Q: Can I generate GST returns for multiple firms using the same BUSY account?My GST returns are showing incorrect values. What should I do?

Yes you can you file gst returns for multiple firms in BUSY Further find out the steps to do if its showing incorrect values in Gst return Step 1 : First take backup of your data Step 2 : Then go to housekeeping option Step 3 : Then select update voucher gst summary and run the process By choosing complete or partial as per your requirement Step 4 : You can also check errors through check possible errors while generating return Step 5 : Check error in transactions report Step 6 : then check error in hsn sumamry report Step 7 : And then check error in document summary

Q: I have filed GSTR- of previous month and now i need to file the return of current month. What are the steps?

To file GSTR-1, follow these steps: 1. Open the BUSY. 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn 3. Select the month for which you want to file the return. 4. enable / disable the required option according to your requirment 5. Specify the path for return file like JSON, XL, CSV. 6. Check all possible error tabs and clear all errors if you found & then generate return file 7. Log in to the government portal for GST filing. 8. Upload the GSTR-1 file on the portal. 9. Review the filing details and submit the return.

Q: How do I upload my JSON file for GST reporting? I'm getting an error that it is not accepting the attestation.

To generate GSTR1 Json file from BUSY, you need to follow the below steps: Step 1: Go to display section then click on Gst reports menu Step 2: Now Click on GST retuns then select the GSTR1 eReturn option Step 3: Next, Select JSON format for generate GSTR 1 return Step 4: Afterward, select the date range, verify the other details as per requirement, mention the e return file path and then press on Ok tab Step 5: Check the possible errors related to Transaction , hsn summary and document summary. Step 6: After rectify all the errors, Proceed With JSON option. Please provide more details about the error you are getting at JSON uploading in order to get accurate solution.

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How to generate GSTR without any error

To file GSTR-1, follow these steps:
 1. Open the BUSY.
 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
 3. Select the month for which you want to file the return.
 4. enable / disable the required option according to your requirment
 5. Specify the path for return file like JSON, XL, CSV.
 6. Check all possible error tabs and clear all errors if you found & then generate return file 
 7. Log in to the government portal for GST filing.
 8. Upload the GSTR-1 file on the portal.
 9. Review the filing details and submit the return.

My agent uploads GST files usually can you guide on direct upload?

Yes, we can guide to upload GSTR1 return on GST portal from BUSY. To do this you need to follow these steps:
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. Enter your GST portal username in the GST Portal User Name field and save it.
 Step 3: Next, open the Display menu and select GST Reports.
 Step 4: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option.
 Step 5: Enter the date range and press OK. You can also check for errors before proceeding.
 Note: Please ensure the API access is enabled on GST portal before upload return.

How can I resolve issues with uploading a JSON file in BUSY.

For resloving the problem of not uploading GST returns on portal need to follow below given steps
 Step 1:Go to administration menu and select configuration from it.
 Step 2:After that select feature and option and then select GST/VAT tab.
 Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username.
 Step 4:Go to display option and select GST reports from it.
 Step 5:From GST Reports option select GST Return option.
 Step 6:In GST return option you will find GSTR1 eReturn and GSTR3B eReturn.
 Note:We recommed you before generating or uploading GSTR return from BUSY it is good practice to have the latest product and statutory release of BUSY.

How to generate and upload GST returns error free from BUSY.

For resloving the problem of not uploading GST returns on portal need to follow below given steps
 Step 1:Go to administration menu and select configuration from it.
 Step 2:After that select feature and option and then select GST/VAT tab.
 Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username.
 Step 4:Go to display option and select GST reports from it.
 Step 5:From GST Reports option select GST Return option.
 Step 6:In GST return option you will find GSTR1 eReturn and GSTR3B eReturn.
 Note:We recommed you before generating or uploading GSTR return from BUSY it is good practice to have the latest product and statutory release of BUSY.

I want to upload my GST return for the month of May but the option is not available in the software. What should I do to upload the May month returns?

If you want to upload the GST return from the software you can upload through various methods such as direct upload,government template,JSON,CSV and plain excel 
 To upload your gst return from BUSY follow these steps:
 Step 1: Go to display menu 
 Step 2: Then click on gst reports 
 Step 3: Then click on GST returns
 Step 4: Afterwards you can select specific return such as gstr 1 e-return,gstr 3b e-return etc then you can proceed for the upload process of GST return
 Step 5: In case of direct upload you need to specify the gst portal username in GST/VAT configuration and also you need to enable api access from gst portal

How is the HSN code for credit/debit notes reflected in GST returns in BUSY?How can I reflect changes made in the previous GST return in the next return?

In GSTR1 debit credit notes are shown under 9B table for registered and unregistered supplies but for viewing the details of debit credit note summary hsn wise you need to see table no 12 hsn wise summary from their you can view hsn wise summary of outward supply as well as of debit credit note.For finding GSTR1 option in BUSY you can follow below given steps.
 Step 1: Go to Display option and select Gst Reports option from it.
 Step 2: Then click on Gst Returns and in Gst Returns you will find GSTR1 option.
 Step 3: By specifying the period you can view GSTR1 window and can view table 9B and 12.

I want to file my GST returns but am facing issues in generating the returns on the portal. What should I do to resolve this problem?

To file GSTR-1, follow these steps:
 1. Open the BUSY.
 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
 3. Select the month for which you want to file the return.
 4. enable / disable the required option according to your requirment
 5. Specify the path for return file like JSON, XL, CSV.
 6. Check all possible error tabs and clear all errors if you found & then generate return file 
 7. Log in to the government portal for GST filing.
 8. Upload the GSTR-1 file on the portal.
 9. Review the filing details and submit the return.

Can I generate GST returns for multiple firms using the same BUSY account?My GST returns are showing incorrect values. What should I do?

Yes you can you file gst returns for multiple firms in BUSY 
 Further find out the steps to do if its showing incorrect values in Gst return
 Step 1 : First take backup of your data 
 Step 2 : Then go to housekeeping option 
 Step 3 : Then select update voucher gst summary and run the process By choosing complete or partial as per your requirement 
 Step 4 : You can also check errors through check possible errors while generating return
 Step 5 : Check error in transactions report
 Step 6 : then check error in hsn sumamry report 
 Step 7 : And then check error in document summary

I have filed GSTR- of previous month and now i need to file the return of current month. What are the steps?

To file GSTR-1, follow these steps:
 1. Open the BUSY.
 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
 3. Select the month for which you want to file the return.
 4. enable / disable the required option according to your requirment
 5. Specify the path for return file like JSON, XL, CSV.
 6. Check all possible error tabs and clear all errors if you found & then generate return file 
 7. Log in to the government portal for GST filing.
 8. Upload the GSTR-1 file on the portal.
 9. Review the filing details and submit the return.

How do I upload my JSON file for GST reporting? I'm getting an error that it is not accepting the attestation.

To generate GSTR1 Json file from BUSY, you need to follow the below steps:
Step 1: Go to display section then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn option
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range, verify the other details as per requirement, mention the e return file path and then press on Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.
Please provide more details about the error you are getting at JSON uploading in order to get accurate solution.

Frequently AskedQuestions