Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What should I do if issue in sync ?
If you are facing issue while uploading for cloud synch then it could be due to multiple
reasons to solve the issue follow the steps
1 first check the internet connection it should be proper during the data upload time
2 Go to Administration menu and click on data export...
What are the steps to file nil GSTR- if there were no transactions in a period?
To file nil GSTR-1 when there are no transactions in a period, you have to simply generate gstr1 of a same period from a BUSY & then upload on gst portal.
For generate GSTR1from BUSY please follow these steps:
1. Open the BUSY.
2. Go to the display and click...
Why are my purchase returns not showing in GST returns?
If purchase return not showing up in the GSTR2 or GSTR3B report in the BUSY software. This could happen for the following reasons:-
Step 1: You might have selected the G.S.T Nature incorrectly. For instance, you might have chosen a Debit Note issued against sale under Dr. Note (w/o items)...
Is there live chat support available for issues with BUSY?How do I configure automated GST return filing in BUSY?
No, currently live chat support is not available. Further you can raise the query on support@busy.in
Here are the steps to be followed for configure and generate GST Return filing directly from BUSY:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on...
What is the process for doing the GSTR IFF monthly GSTR- filing versus the GSTR IFF quarterly filing?
The process for doing the GSTR 1- IFF monthly GSTR-1 filing versus the GSTR 1- IFF quarterly filing, you need to follow the below steps:
Step 1: Go to Display.
Step 2: Then click on GST Report.
Step 3: Select GST return
Step 4: Select the GSTR1 e-return that you want to file.
Step 5: On clicking GSTR1 E-return, select the JSON option.
Step 6: If you select JSON, then click on it, mention the date of return, and specify the path to the folder in which you got the JSON file.
Step 7: Check for possible errors and proceed with gstr1 IFF json, which will be saved on the selected path.
Step 8: Then login to your GST portal and then go to the return dashboard.
Step 9: Select the return period, select prepare offline, and then select the JSON file generated from BUSY from the same path.
Step 10: Upload the JSON file. It will take some time to process, and if no error is shown, you can file.
Step 11: And if you are facing issues in generating or updating json from BUSY from any older release version,it is recommended to update to the latest release version of BUSY and then generate a json return file.
What should I do if I receive an error while uploading GSTR file on GST Portal?
If you are facing issues while uploading GSTR1 data on the GST portal, follow the steps given below:
Step 1: Log in to the GST website and click on the Dashboard. Then
define the quarter and month.
Step 2: After uploading the GST1 file, click on the download option
that appears next to the upload option on the GST site.
Step 3: Click on the download option and wait for around 20 minutes
for the file to download.
Step 4: After the download is complete, click on the download option
on the GST site, then go to the offline tool and download it.
Step 5: Double-click on the downloaded offline tool and follow the
wizard to install it.
Step 6: Open the offline tool and fill in the necessary details, such as
the GSTIN number, filling frequency, and turnover limit.
Step 7: Click on the "Upload Error Report" option and upload the error
file. It will show the message indicating which section has errors.
Step 8: Correct the errors from your BUSY, generate JSON, and upload it again.
It will upload successfully.
How can credit/debit notes without items be adjusted against sales and also reflect in GSTR return?
To adjust Credit notes without Item against sales , you can follow the steps:
Step 1: Go to transaction then select Cr. Note (w/o items) and then click on Add tab
Step 2: Now select Cr. Note issued against sale for GST report basis field and post the accounting entry for same.
Step 3: When saving the voucher, the GST report adjustment window will appear, where you must specify the original sale invoice details and the nature of the transaction.
Step 4: Finally, save the invoice and verify the data in GSTR 1.
To adjust Debit notes without Item against sales , you can follow the steps:
Step 1: Go to transaction then select Dr. Note (w/o items) and then click on Add tab
Step 2: Now select Dr. Note issued against sale for GST report basis field and post the accounting entry for same.
Step 3: When saving the voucher, the GST report adjustment window will appear, where you must specify the original sale invoice details and the nature of the transaction.
Step 4: Finally, save the invoice and verify the data in GSTR 1.
I made some changes in the template and now facing issues while filing gstr e returns. What should I do?
If you have made any changes to a government template and facing issues when generating Gstr 1 e-return it from BUSY,you should review the changes you made before
downloading if the issues persist,you should download again the latest template from the GST portal.
To Download template from portal you can follow these steps:
Step 1:Go to the official site of GST portal,
Step 2:You can find the Downloads tab on the GST portal. Click on it to access the download section.
Step 3:In the Downloads section, you will find the GST Offline Tool.
Step 4:Click return offline tool after clicking donwload the latest version of offline tool and Rename it as 1.9 from 2.0.
Step 5:Open the company in your BUSY accounitng software,
Step 6:Go to Display menu,
Step 7:Select Gst reports
Step 8:Select Gst returns
Step 9:click Gstr 1 e return,click As per govt.template, select filing frequency whether monthly or quaterly,give e return template file path which you have downloaded
before,then give e return file path, which is in the template, after that check errors in transaction then proceed with as per govt.template.
How to generate GSTR- return from BUSY?
You can file the monthly or quarterly GSTR 1 from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date
Step 10: Click on Direct Upload
Pls follow the below steps for return through govt templates above steps same till step 8:
Step 1: Select As per Govt Template
Step 2: Specify the Gst template path & Ereturn Folder Path.
Step 3: Download GST Offline Tool from Gst Portal
Step 4: Select the Excel Generated template data from BUSY.
Step 5: Create JSON file and Upload it on GST Portal.
Note : Make sure that latest BUSY version should be updated in the system.
How can i upload and file gstr directly from BUSY
In BUSY, you can easily upload GSTR 1 directly . However, the actual filing of the return must be done through the official GST portal.You need to follow the below steps to upload GSTR 1 directly from BUSY:
1.Specify the GST portal user name in BUSY.
Step 1: Go to administration then select configuration tab and then choose the features and option menu
Step 2: Click on GST/VAT tab and Mention GSTIN and GST portal username and then save the configuration.
2.Manage API access from GST portal.
Step 1: Login the GST portal on Gst.gov.in site
Step 2: Now, Go to my profile section and then click on Manage API Access option
Step 3: Click on YES tab then mention the duration of 30 days and press the OK tab.
3.GSTR 1 directly upload from BUSY.
Step 1: Go to Display and select GST report option
Step 2: Click on GST return then choose GSTR-1 e return option
Step 3: Now, Select Report to be generated type such as Direct Upload then mention Date range.
Step 4: Afterward, Press on Ok tab then check the possible errors.
Step 5: Mention the OTP received on you registered mail id and mobile number then click on Upload the GSTR1.
