Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How do I report advances, reverse charge, and import transactions in GSTR-?
To report advance payments, reverse charge, and import transactions in GSTR-9, you can display GSTR 9 in BUSY by follow these steps:
Step 1: Go to Display then click on GST Reports.
Step 2: Select the GST Return option.
Step 3: Click on GSTR-9 (Annual return) and specify the date range for the entire year.
Step 4: After clicking OK, the GSTR-9 return will open.
Step 5: Check Table 6C for Unregistered Reverse Charge and Table 6D for Registered Reverse Charge.
Step 6: Review Table 6E for Import of Goods and Table 6F for Import of Services.
Step 7: Finally, check Table 4F to access data on advance payments received.
I'm trying to file my GSTR return but am getting an error. How can I resolve this?
To resolve the error while filing your GSTR return, you can try the following steps:
Step1 : Read the error message carefully to understand the specific issue.
Step2 : Double-check the data you have entered, including invoice details,
Step4 : tax calculations of items had to been correct
Step5 : item HSN code is valid and HSN code number format correctly enter as turnover.
Step6 : supplier GST no is correct other relevant information.
Step7 : Use the offline tools or portal to generate error reports, which will provide more specific information about the errors. Or Try direct upload it specific the error
Transactions for a particular state are not appearing in GSTR return in BUSY. How to fix this?
The state code is assigned to the state master, which can be selected in the party master or in the billing shipping details while creating an invoice.
If the transactions for a particular state code are not appearing in the GSTR-1 return, you need to follow these steps:
Step 1: Verify the parties for that state and make sure that they have the correct dealer type, either registered or unregistered.
Step 2: Open the vouchers for those parties and make sure that they have the correct sale type and tax rate applied to them.
Step 3: Save the invoices again and check if the issue is resolved or not.
I'm unable to receive otp in BUSY while downloading gstr A What should I do?
If you are not recieve an OTP from portal through BUSY Accounitng Software you can follow these steps:
Step 1:First you have to Go to Administration menu
Step 2:click configuration
Step 3:click Features and option
Step 4:click GST/VAT tab
Step 5:Please re-enter the Gst Portal username you have mentioned for and save it.
If its still same issue then
1.you will have to login your gst portal,
2.click the profile icon,
3.click manage api access,
4.give access for 30 days valid and confirm,
there after you can check again to download from BUSY make sure you will recieve otp.
How do I resolve mismatches between software summary and GSTR amounts in filing GST returns?
For Resolving Mismatches between BUSY summary from the GSTR amount showing on site you
can use the G.S.T Reconciliation option that is available in BUSY.
To go into the GST Reconciliation option follow the following steps:-
Step 1: Go Transaction Menu
Step 2: Click on GST Miscellaneous Utility
Step 3: Download Json data for that relevant report i.e GSTR1,GSTR3B GSTR2B or 2A
(Before Downloading Define GST Portal User name in the GST/VAT Tab and enable API Access
from the GST Site).
Step 4: Then click on the GST Reconciliation option for Reconciling the Data (i.e. JSON and BUSY data)
Mismatch entries will show in Red color.
Is there a specific step I need to follow to avoid GST mismatch while filing returns in BUSY?
If You to avoid GST mismatch while filing returns in BUSY Follow below steps:
1.Update Your BUSY to the latest version.
1.Check all the options of configuration.
2.Select the latest rule for filling GST e return.
3.Dont remove the special character which is pre defined.
4.Check all possible error before uploading GSTR E return like, error in transaction summary,HSN summary, document summary.
5.Exclude BUSY in your antivirus.
6.Define fresh folder path for File generation.
7.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
What steps should I take to correct errors in entries and successfully generate GST files in BUSY?
You should follow below steps to correct erros in entries and successfully generate GST files in BUSY:
Step 1: Update BUSY with latest release.
Step 2: Check account Grouping.
Step 3: Check invoice number ,invoice amount and relevant sale/purchase type.
Step 4: Validate party GSTIN.
Step 5: Validate item HSN code, if there is any duplicacy in HSN code define the description of particular HSN code through GST misc. utlites under transation option.
Step 6: Also check HSN code belongs to relevant type as Goods/Service.
For further can call us on our 24*7 support helpline no.8282828282 or can mail us on support@busy.in
I am unable to generate GST reports in BUSY. What should I do to resolve this?
Please elloborate more about which gst report you wants to generate in BUSY.Further,you can follow these to generate gst returns from BUSY
Step 1 Go to display
Step 2 Go to gst reports
Step 3 Then go to gst returns
Step 4 Now select gst e returns option for which you wants to generate like gstr1,gstr3b etc.
Step 5 While selecting gstr e return , select option like direct upload,json,excel or goverment template etc.and proceed to generate
Step 6 Now select return period and other required options
Step 7 Now check possible errors and then proceed to generate report and then check same after uplaoding it on portal
I want to generate various GST summary reports in the software. How do I do that?
To generate various GST summary reports in BUSY, you can follow these steps:
1. Open the software and go to display section.
2. Under display menu select GST reports and click on GST summay.
3. Select the specific report you want to generate in GST summary reports.
4. Choose the desired date range for the report.
5. Click on the ok button to generate the report.
6. The report will be displayed on the screen or downloaded in a specific format, such as Excel or PDF by clicking on the option mentioned in top right corner.
7. You can save or print the report as needed.
How can I check if I entered incorrect values in BUSY?How do I generate GSTR- file in BUSY using plain Excel utility?
If you have entered incorrect value in BUSY, then you need to check or modify the data manually.
To generate GSTR 1 in plain excel in BUSY , you can follow these steps:
Step 1: Go to Display and then click on GST report option
Step 2: Select the GST return tab and click on GSTR1 e Return
Step 3: Select format as per plain excel and then mention date range, return file path and press on OK tab.
Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction .
Step 5: At last , proceed to generate GSTR1.