Frequently Asked
Questions

Q: The ITC credit ledger is not getting updated after filing GST returns in BUSY. What should I do?

If the ITC credit ledger is not getting updated after filing GST returns in BUSY, you can follow given steps. Step 1: Check if you are using the latest version of the software or not. if not take backup and update release. Step 2: If still same problem go to display option and select gst reports from it. Step 3: Then select gst register option after that click on electronic cash/credit ledger. Step 4: In the next ledger to be shown window select electronic credit ledger and specify the date range and verify it with the OTP send.

Q: When do I need to upload invoices in GSTR-? What is the last date?

If you want to upload invoices in GSTR-1, you can upload them before the 10th of the succeeding month. The last date for GSTR-1 filing is the 10th of the next month. For example, for filing July's month,the last date for filing will be the 10th of August." with "If you want to upload invoices in GSTR 1, you can upload them before the 10th of the succeeding month. The last date for GSTR 1 filing is the 10th of the next month. For example, for filing July's month,the last date for filing will be the 10th of August

Q: How do I generate E return from GSTR- and GSTR- data from BUSY?

We can generate the GSTR-1 and GSTR-3B E return from BUSY. Pls Follow the Below the Steps: Step 1: Display Menu Step 2: Gst Reports Step 3: Gst Returns Step 4: GSTR-1 E retrun or GSTR 3B Ereturn Step 4: Select As per Govt Template Step 5: Specify the Gst template path & Ereturn Folder Path. Step 6: Download GST Offline Tool from Gst Portal Step 7: Select the Excel Generated template data from BUSY. Step 8: Create JSON file and Upload it on GST Portal. We can also upload GSTR1 directly from BUSY to GST Portal

Q: How can I troubleshoot issues with downloading files or accessing the GST portal?

To troubleshoot issues with downloading files or accessing the GST portal, you can try the following steps: Step 1 : Check your internet connection to ensure it is stable. Step 2 : Clear your browser cache and cookies. Step 3 : Disable any antivirus or firewall software temporarily. Step 4 : Update your software to the latest version. Step 5 : Verify that you have the correct API credentials entered in the software. Step 6 : Make sure you have completed all necessary GST return filings. Step 7 : Try accessing the portal from a different browser or device.

Q: How to download the acknowledgement receipt after filing GSTR/GSTRB from Bizzy?

In BUSY, there is no feature to download the acknowledgment receipt after filing GSTR-1/GSTR-3B. However, you can check the filing status of your return by following these steps: Step 1: Go to transaction then click on GST misc. utilities Step 2: Click on Party return filing status Step 3: Then a window will appear to select party , you need to pick Self option Step 4: Afterward, choose check from GST portal option and mention the period for which you want to verify. Step 4: After Click on Ok tab , your return filing status report will be generated.

Q: I did not receive the refund of my cash ledger balance. Who can help?What should I do if there are duplicate or incorrect bill numbers in my GST reports?

For refund of cash ledger balance you need to consult to your CA or Accountant. To view the duplicate voucher numbers report in BUSY need to follow below mentioned steps. Step 1: Take a latest backup of the data. Step 2: Go to display option and select checklist from their. Step 3: In checklist option select voucher numbering reports and then select duplicate voucher nos. Step 4: Then specify the date range and voucher type for which you want to view report. Step 5: Now in the next window you can view the duplicate voucher number report.

Q: For GSTR I need to provide HSN code details for all invoices. Is there a report in BUSY where I can extract this information?

Yes there is no option in BUSY to Direct upload hsn summary sheet of gstr 9 further find out the steps to Get hsn summary data for gstr 9 from BUSY Step 1 : Open the company in BUSY Step 2 : Then go to Display menu Step 3 : Then go Gst reports Step 4 : Then go to Gst returns Step 5 : Then select Gstr 9 and open the report with date range as per your requirement Step 6 : Then check hsn wise summary data and can export on excel

Q: There is no option to directly upload my HSN summary sheet. How can I provide this data to file GSTR-?

Yes there is no option in BUSY to Direct upload hsn summary sheet of gstr 9 further find out the steps to Get hsn summary data for gstr 9 from BUSY Step 1 : Open the company in BUSY Step 2 : Then go to Display menu Step 3 : Then go Gst reports Step 4 : Then go to Gst returns Step 5 : Then select Gstr 9 and open the report with date range as per your requirement Step 6 : Then check hsn wise summary data and can export on excel

Q: Why am I only able to upload the BB section when filing GST returns online, in case of quaterly ?

To upload the B2B section in GST returns,You can should be follow the given steps : In case of Quaterly return filing : Follow these steps : Step 1. Go to Administration Step 2. Then click on Configuration Step 3. Select Feature and options Step 4. Then click on GST\VAT Step 5. Change the status of Return Filling Frequency as Quaterly. Step 6. Monthly you can file Invoice Furnishing Facility. Step 7. IFF is only for B2B transactions. Step 8. Quaterly you need to upload GSTR e-return quaterly basis.

Q: The GSTR return is showing data errors. What could be causing this and how can I resolve it?

Please check the reasons below: 1: While generating GSTR 1 return check all the possible errors tab provided to you before generating GST e-return so that you can remove all the possible errors in your return because among the possible errors you have almost all the errors in the GSTR 1 return. Have covered. 2: Check the length of your HSN code. Make sure that your HSN code length is entered as per your turnover 3: Make sure you are using latest release of BUSY as new changes related GST will shown in new release of BUSY

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Dealer Complaint/Issues

The ITC credit ledger is not getting updated after filing GST returns in BUSY. What should I do?

If the ITC credit ledger is not getting updated after filing GST returns in BUSY, you can follow given steps.
 Step 1: Check if you are using the latest version of the software or not. if not take backup and update release.
 Step 2: If still same problem go to display option and select gst reports from it.
 Step 3: Then select gst register option after that click on electronic cash/credit ledger.
 Step 4: In the next ledger to be shown window select electronic credit ledger and specify the date range and verify it with the OTP send.

When do I need to upload invoices in GSTR-? What is the last date?

If you want to upload invoices in GSTR-1, you can upload them before the 10th of the succeeding month. The last date for GSTR-1 filing is the 10th of the next month. For example, for filing July's month,the last date for filing will be the 10th of August." with "If you want to upload invoices in GSTR 1, you can upload them before the 10th of the succeeding month. The last date for GSTR 1 filing is the 10th of the next month. For example, for filing July's month,the last date for filing will be the 10th of August

How do I generate E return from GSTR- and GSTR- data from BUSY?

We can generate the GSTR-1 and GSTR-3B E return from BUSY.
 Pls Follow the Below the Steps:
 Step 1: Display Menu
 Step 2: Gst Reports
 Step 3: Gst Returns
 Step 4: GSTR-1 E retrun or GSTR 3B Ereturn
 Step 4: Select As per Govt Template
 Step 5: Specify the Gst template path & Ereturn Folder Path.
 Step 6: Download GST Offline Tool from Gst Portal
 Step 7: Select the Excel Generated template data from BUSY.
 Step 8: Create JSON file and Upload it on GST Portal.
 We can also upload GSTR1 directly from BUSY to GST Portal

How can I troubleshoot issues with downloading files or accessing the GST portal?

To troubleshoot issues with downloading files or accessing the GST portal, you can try the following steps:
 Step 1 : Check your internet connection to ensure it is stable.
 Step 2 : Clear your browser cache and cookies.
 Step 3 : Disable any antivirus or firewall software temporarily.
 Step 4 : Update your software to the latest version.
 Step 5 : Verify that you have the correct API credentials entered in the software.
 Step 6 : Make sure you have completed all necessary GST return filings.
 Step 7 : Try accessing the portal from a different browser or device.

How to download the acknowledgement receipt after filing GSTR/GSTRB from Bizzy?

In BUSY, there is no feature to download the acknowledgment receipt after filing GSTR-1/GSTR-3B. However, you can check the filing status of your return by following these steps:
 Step 1: Go to transaction then click on GST misc. utilities
 Step 2: Click on Party return filing status
 Step 3: Then a window will appear to select party , you need to pick Self option
 Step 4: Afterward, choose check from GST portal option and mention the period for which you want to verify.
 Step 4: After Click on Ok tab , your return filing status report will be generated.

I did not receive the refund of my cash ledger balance. Who can help?What should I do if there are duplicate or incorrect bill numbers in my GST reports?

For refund of cash ledger balance you need to consult to your CA or Accountant.
 To view the duplicate voucher numbers report in BUSY need to follow below mentioned steps.
 Step 1: Take a latest backup of the data.
 Step 2: Go to display option and select checklist from their.
 Step 3: In checklist option select voucher numbering reports and then select duplicate voucher nos.
 Step 4: Then specify the date range and voucher type for which you want to view report.
 Step 5: Now in the next window you can view the duplicate voucher number report.

For GSTR I need to provide HSN code details for all invoices. Is there a report in BUSY where I can extract this information?

Yes there is no option in BUSY to Direct upload hsn summary sheet of gstr 9 further find out the steps to Get hsn summary data for gstr 9 from BUSY 
 Step 1 : Open the company in BUSY
 Step 2 : Then go to Display menu 
 Step 3 : Then go Gst reports 
 Step 4 : Then go to Gst returns 
 Step 5 : Then select Gstr 9 and open the report with date range as per your requirement 
 Step 6 : Then check hsn wise summary data and can export on excel

There is no option to directly upload my HSN summary sheet. How can I provide this data to file GSTR-?

Yes there is no option in BUSY to Direct upload hsn summary sheet of gstr 9 further find out the steps to Get hsn summary data for gstr 9 from BUSY 
 Step 1 : Open the company in BUSY
 Step 2 : Then go to Display menu 
 Step 3 : Then go Gst reports 
 Step 4 : Then go to Gst returns 
 Step 5 : Then select Gstr 9 and open the report with date range as per your requirement 
 Step 6 : Then check hsn wise summary data and can export on excel

Why am I only able to upload the BB section when filing GST returns online, in case of quaterly ?

To upload the B2B section in GST returns,You can should be follow the given steps : 
 In case of Quaterly return filing : Follow these steps : 
 Step 1. Go to Administration 
 Step 2. Then click on Configuration 
 Step 3. Select Feature and options 
 Step 4. Then click on GST\VAT 
 Step 5. Change the status of Return Filling Frequency as Quaterly. 
 Step 6. Monthly you can file Invoice Furnishing Facility. 
 Step 7. IFF is only for B2B transactions. 
 Step 8. Quaterly you need to upload GSTR e-return quaterly basis.

The GSTR return is showing data errors. What could be causing this and how can I resolve it?

Please check the reasons below:
 1: While generating GSTR 1 return check all the possible errors tab provided to you before generating GST e-return so that you can remove all the possible errors in your return because among the possible errors you have almost all the errors in the GSTR 1 return. Have covered.
 2: Check the length of your HSN code. Make sure that your HSN code length is entered as per your turnover
 3: Make sure you are using latest release of BUSY as new changes related GST will shown in new release of BUSY

Frequently AskedQuestions