Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

I want to view my monthly returns in BUSY. How can I find this information?

To check your monthly returns in BUSY, Please follow below steps: 
Step 1 : Go to the Display Menu.
Step 2 : Under GST Reports, select GST Returns.
Step 3 : Choose your specific return type, like GSTR1 or GSTR3B.
Step 4 : Specify the return period and any other relevant options.
Step 5 : Press Ok to execute the report.
Following these steps will help you view and check your monthly returns easily in BUSY.

How do I check the status of my previously filed GST returns on the BUSY portal? I want to see if there were any errors.

To check the status of your previously filed GST returns on the BUSY portal and reconcile the GSTR-A and GSTR-B reports, follow these steps:
Step 1: Find and access the GST Returns within the GST Reports .
Step 2: Which you want to check the status and reconcile the reports.
Step 3: Look for the option to view your filed GST returns for the selected period
Step 4'; Compare GSTR-A and GSTR-B
Step 5: Carefully compare the data in GSTR-A with GSTR-B.

What should I do if my accountant says there is some issue with filing my GST returns on BUSY but cannot resolve it himself?

If your accountant encounters issues with filing your GST returns on BUSY and is unable to resolve them, you can take the following steps:
Step 1: Find and access the GST Returns within the GST Reports .
Step 2: Which you want to check the status and reconcile the reports.
Step 3: Look for the option to view your filed GST returns for the selected period
Step 4'; Compare GSTR-A and GSTR-B
Step 5: Carefully compare the data in GSTR-A with GSTR-B.

What is the process to match input tax credit claimed on the portal with what shows in the GST return?

To match the input tax credit claimed on the portal with what shows in the GST return, you can use the option in BUSY under GST Miscellaneous Utilities to tag input tax credits month-wise as per GST 2B. Select the voucher and mark its ITC claim status as pending. When filing next month's returns, change the status to claimed. This way, the input tax credit will reflect in the next month's GST return even though the invoice is from the current month.

How can I delete previously uploaded data on BUSY if there were errors and I need to upload the corrected file for GST returns?

you can delete previously uploaded data if there were errors and you need to upload a corrected file for GST returns by following these general steps:
Step 1: Navigate to the GST reports Step 2: Select the Correct Return Period
Step 3: Look for the previously uploaded data Step 4: Delete or Amend the Data
Step 5: input the corrected figures, details, or entries as needed.
Step 6: After you've corrected the data, make sure to save or update the changes.

I made a sale entry in BUSY but it is not reflecting in GSTRWhat could be the reason for this?

There could be several reasons why a sale entry not reflecting in the GSTR1. Some of the reason are:
Step 1: In the Item master and Sale Type Master the option of Skip in GST Reports is Y.
Step 2: Voucher is saved without applying the tax.
Step 3. The tax account selected in the sale/purchase type and tax bill sundries is incorrect.
Step 4: The tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is wrong.

I upgraded to the latest version of BUSY but still face issues filing GST returns. What should I do?

You can follow below steps to resolve the issue while filling GST returns:
Step 1: First re upload it and check the error.
Step 2: Download the error report.
Step 3: Then download offline tool through GST portal and install it.
Step 4: Open offline tool then select option for open downloaded error file from GST portal.
Step 5: Choose file to upload select file and open it.
Step 6: You will find the error,correct it in BUSY and re upload.

How to check in BUSY if a return is successfully filed on GST portal?

To check in BUSY if a return is successfully filled on GST Portal, you need to follow these steps:
Step 1: Open the Transactions menu and select GST Misc. Utilities.
Step 2: Choose Check Party Return Filing Status and select Self.
Step 3: Select the financial year and the report type (GSTR1 / GSTR3B / Both).
Step 4: The report will display the filing status and date for each return.
You can also check the status on the GST portal directly.

I want to generate GSTR1 return for the previous month. What should I do?

To generate GSTR1 return for the previous month, you need to follow these steps:
Step 1: Go to display menu then select GST reports option and click on GST returns.
Step 2: Select GSTR1 eReturn option then choose the available option to generate the return such as JSON, CSV File, etc.
Step 3: Enter the previous month date range then specify the ereturn file path and press Ok.
Step 4: Click on check possible errors and if not found any error then proceed to generate.

What is the solution when GST Offline Tool is not opening on my system?

If the GST Offline Tool is not opening on your system, you can try the following solutions:
1. Make sure your system meets the minimum system requirements for the tool.
2. Check if there are any compatibility issues with your operating system.
3. Try reinstalling the tool or updating it to the latest version.
4. Restart your system and try opening the tool again.
5. If the issue persists, contact the GST helpline or consult a technical expert for further assistance.