Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Why are HSN code descriptions not getting auto-populated in my GSTR- filing anymore?
If the HSN code descriptions are not showing in the GSTR1 return then check HSN/SAC description option and check there description are mention or not. To check them you need to follow these steps:
Step 1: Go to Administration menu and click on Miscellaneous Data Entry.
Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit.
Step 3: See the description column for each HSN and unit. If blank enter the description and save.
How do I remove duplicate HSN codes before generating the GSTR- file?
To remove duplicate HSN codes before generating the GSTR-1 file,
you can review your item master or invoice section of BUSY and modify any duplicate HSN code of an item but after backup
you can also update item hsn code from update hsn/sac description option of gst misc. utilities option.
Bulk updation multiple item creation/modification also you modify item hsn code in bulk
Make sure you have a latest backup of your BUSY data before doing above process.
Why are my uploaded GSTR- returns still showing errors after multiple attempts?
There could be several reasons why your uploaded GSTR-1 returns are still showing errors after multiple attempts. Some possible reasons could be
Step 1 : Incorrect data entry
Step 2 : Missing or invalid information
Step 3 : Connectivity issues, or technical glitches.
Step 4 : It is important to carefully review and validate the data before uploading, ensure all required fields are filled correctly, and check for any error messages or notifications provided by the software or GST portal.
How do I generate GSTR- JSON file in BUSY software?
To generate GSTR 1 JSON file in BUSY, you can follow the below steps :
Step 1. Go to Display
Step 2. Then click on GST Report
Step 3. Select GST return
Step 4. Select the E-return which you wants to download it's JSON.
Step 5. On clicking E-return,Select JSON.
Step 6. If you select JSON, then click on it and mention date of return and specify the path of folder in which you get the JSON file.
What should i do If Gst Return not uploaded ?
If you are unable to upload Gst return then please check the below steps :
Step 1: Ensure that your BUSY software has been updated to the latest version and release.
Step 2: Ensure that no errors are present in the Transaction Summary, HSN Summary, and Document Summary.
Step 3: Check your internet connection is stable and working properly
Step 4: Verify that your GST portal has been successfully logged in, as sometime issues might arise with the portal.
How to register as a QRMP taxpayer in BUSY?
In BUSY you can set return filing frequency either monthly or quarterly. To set it up you can follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Here, you can choose the Return Filling Freq. from the dropdown list such as Default / Monthly / Quarterly as per the requirements and save.
Note: Please take latest backup of your data before making any changes.
How do I update the portal with my latest monthly data? It doesn't seem to be saving properly.
Find out the steps to succesfully Direct upload gstr from BUSY
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username and make sure gst no also mentioned
Step 4: Then go the Display menu and select GST Reports.
Step 5: Then go to GST Returns
Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
Step 7 : Enter the date range and upload return
I want to upload my GST returns directly from BUSY. What is the process to do this?
If you want to upload your GST returns directly from BUSY then please follow the given steps
Step 1: Go to display
Step 2: Then gst report
Step 3: Then gst returns
Step 4: Then gst e return
Step 5: Then select direct upload to upload direct from BUSY
If still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Can i upload return with other format while api is under maintenance for direct upload.
You can try with uploading return with json format while api is under maintenance, steps to generate json from BUSY
Step 1:Go to display menu and select GST reports option.
Step 2:Then select GST Returns option.
Step 3:After that select the GST return which you want to export in json or excel template.
Step 4:Then specify the period and check possible errors in the specified period.
Step 5:Lastly click on proceed with json or excel as the case may be.
I need help fixing issues with incorrect business turnover shown in GST returns file from BUSY.
To fix issues with incorrect business turnover shown in GST returns file from BUSY, you can follow these steps:
Step 1:Go to display menu and select gst reports option.
Step 2:Then select gst audit report from it.
Step 3:In gst audit report select reconcile accounts and gst.
Step 4:In reconcile gst and accounts for window will open click on sales buttion.
Step 5:Now in this reports those voucher will show due to which mismatch is coming in sales turnover.