Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can I check if my tax data will generate errors related to formatting or data length before uploading?
To check data and errors before filling return , you can follow the below steps:
Step 1 : While generating return file make sure to check possible errors
Step 2 : Open the report for which you want to file return then checked invalid data section wise
Step 3 : The description of invalid data will be given in red colour correct all of them
Step 4 : Check tax amount and percentage mention correctly in vouchers
Some invoices are missing in my GST R report and I think it may be because they are in a different voucher series. What should I do to include all voucher series in my report?
When you generate GSTR1 it includes all the voucher series invoice. However, if you are using voucher series group feature then you need to tag that series in the group. To do the same in BUSY, follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher series configuration then click on Voucher Series Group Management.
Step 3: Next, Select the Voucher Series Group and tick the series as required then save changes.
When I enter the customer's GST number in BUSY, the address and other details are not getting populated automatically. What should I do to fix this?
It you want Auto Pick details in Party Master Follow these Steps:
1.Go To the Administration Click on Masters Then click on accounts.
2.If you Add the Master click on Add then press F4 add GST Number Then press Update back & quit.
3.All information will be filled automatically.
4.If want to modify Click on modify then press validate in GSTIN Then press Update back & quit.
5.All information will be filled automatically.
I already have a file with the same name on my desktop how do I overwrite or rename while exporting GSTR-?
If you want to overwrite a file with the same name on your desktop while exporting GSTR-1 form BUSY, you can do so by following these steps:
Step 1: Go to the Display menu.
Step 2: Click on the GST Report option.
Step 3: Select the GST e-return option. While generating GSTR1 or exporting it to the desktop, if the same file already exists, an overwrite message will automatically appear. Simply click "Yes" on the message to overwrite the file automatically.
What specific information is required if an error occurs during the upload of GSTR?
If you are facing any problem while uploading return then please check the below steps:
Step 1: Go to Dispaly Menu
Step 2: Click on Gst Reports option
Step 3: Then click on Gst audit report
Step 4: Then click on Reconcile accounts and gst (here you can reconcile your Accounts ledegr and Gst)
Step 5: Also you can check document error or hsn error before uploading the return from GST Return option
Can you explain the changes in GST reporting formats in the latest BUSY update?
In the latest BUSY update, the GST reporting formats have been changed to align with the updates on the GST portal. The details in the reports are now segregated into different sections based on transaction types like B2B, B2C large, B2C small, and Exports.Exports and SEZ transaction are now shown with bifurcation of with payment of tax and without payment of tax. These changes have been made to ensure compliance with the updated government template for GST reporting.
How can I make corrections if there are errors in the submitted file?
To make corrections if there are errors in the submitted file follow the below steps:
Step 1: To make corrections if there are errors in the submitted file, you will need to locate the errors specified in the error logs.
Step 4: Once you identify the errors, you can make the necessary corrections in the source invoices or vouchers.
Step 3: After making the corrections, you can regenerate the GSTR-1 report and submit the corrected file.
What are the system requirements to install the GSTR template?
System Requirement to install the GSTR temp in system :
To use the tool efficiently, ensure that you have the following installed on your system:
Operating system Windows 7 or above. The tool does not work on Linux and Mac.
Browser: You need one of these browsers installed on your system.
Internet Explorer 10+
Google Chrome 49+
Firefox 45+
Microsoft Excel 2010 & above
Alternatively, for any below version the tool will open in a default browser.
Will re-logging into BUSY fix the highlighting problem?
Re-logging into BUSY will not fix the highlighting problem. Further you can check below mention points.
1. Make sure your have entered the relevant purchase voucher in BUSY.
2. Make sure while reconcile the GSTR data from GST misc. utilities you have selected the corrrect period.
3. Make sure you have mentioned correct GST number of supplier in account master.
4. Make sure your voucher number and date are correctly mentioned in purchase voucher.
What is the process for uploading documents directly?
the process for uploading documents directly is given below
1. go to the GST reports under display menu
2. open GSTR return
3. then select GSTR1 E-return
4. and select direct upload option
5. mentioned relevant date period and other details as per required
6. click on ok
7. check possible error screen will be appeared
9. check all option Transaction error, HSN summary and Document summary
10. if all detaiuls correct then you can proceed to return filling.