Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

Why is the HSN summary not reflecting after uploading the GST summary and GSTR?

The reasons why your HSN summary is not showing up after uploading the GSTR1 on the portal are:
1. You have set the option Skip HSN Summary to Y when you generated or uploaded the GSTR1 from BUSY.
2. You are using any older version of BUSY then might be GSTR1 return template is outdated as per the portal.
3. The minimum HSN code lenght is match according to your turnover as per the GST compliances.

How do I generate the JSON file needed to file my quarterly returns?

To generate JSON file to file quaterly GST return from BUSY, you need to follow these steps:
Step 1: Go to the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate as JSON.
Step 4: Now enter the period and can generate JSON file of the selected return.

What should I do if the upload is urgent but not working?

if the upload is urgent but not working then follow these steps 
1. go to the GST reports under display menu
2. open GST return tab
3. then click on GSTR 1 E-return
4. select JSON instead of direct upload
5. mentioned date range and other relevant options then proceed
6. check possible error screen appeared verify all the details then generate JSON file.
7. after that login with your GST portal and upload JSON file on portal for return filing.

I am not sure how to reflect my indirect income in 3B, can you guide me through it?

If you want to reflect tax paid on income received entry in GSTR3B, you need to follow these steps:
Step 1: First you need to create an account under the group of Income (Indirect) then create an Item of income and tag that account under the sales account.
Step 2: Add sales voucher from the transactions menu with that item and apply tax.
Step 3: Now, the tax will be shown in the GSTR3B under the outward supplies section.

What are the different validation errors that can occur while filing returns, and how can I fix them?

Different validation errors that can occur while filing returns in BUSY include errors related to voucher numbers, date validations, GST rates, and JSON file validation. 
To fix these errors, you can correct the voucher numbers, update entries, perform date validations, ensure correct GST rates are applied, and resolve any issues with the JSON file.
It is important to carefully review the error messages and follow the instructions provided to resolve the specific validation errors.

I want the GST returns in the government specified format/template. How can I get that in BUSY?

To get the GST returns in the government specified format/template in BUSY, you can download the latest government GST return templates from the GST portal. Once downloaded, you need to extract the templates and copy them to the BUSY in template folder path. Make sure to rename the templates properly and match the template version with BUSY's version. After this, BUSY will process the government templates to generate the GST returns in the government specified format/template.

What is the offline tool in BUSY? How can I use it to analyze errors in GSTR?

Offline tool is a government tool to upload gst returns on portal 
If you want to use it to analyze the error in GSTR1 you have to import the
gst return file there if you are uploading csv files you can view error there
and if you have already uploaded the json file on portal you have to download error file and import in offline tool then error will be visible to you

What could be the possible reasons for the HSN summary not appearing on the portal?

The reasons why your HSN summary is not showing up after uploading the GSTR1 on the portal are:
1. You have set the option Skip HSN Summary to Y when you generated or uploaded the GSTR1 from BUSY.
2. You are using any older version of BUSY then might be GSTR1 return template is outdated as per the portal.
3. The minimum HSN code lenght is match according to your turnover as per the GST compliances.

How can I fix the issue of GST Form B getting downloaded in two separate parts with an error message?

To fix the issue of GST Form 3B getting downloaded in two separate parts with an error message, you can try the following steps:
Step 1. Ensure that you have filed your GST returns before attempting to download the form.
Step 2 . Check if there are any software updates available for BUSY that may address this issue.
Step 3 . Verify that you are downloading the correct form and not a different version or form.

How do I validate and verify the data in a JSON file for e-returns before uploading it in Gst portal?

To validate and verify the data in a JSON file for e-returns before uploading it in gst portal, you can follow these steps:
Step 1: Go to Display menu and select Gst Reports from it.
Step 2: In Reports select Gst Returns option and then click on GSTR-1 w.e.f may 2021.
Step 3: Then select date range for which you want to view report.
Step 4: Lastly click on ok button to view the report.