Frequently Asked
Questions

Q: I want to save GST returns on my desktop. How can I do that?

If you want to save your gst return file on your Desktop, you can do below thing: Step 1:Go to Display menu, Step 2:Select GST Reports, Step 3:select GST Returns, Step 4:Open the return for whatever report you want to generate now,Select a date range, then create a new folder on your desktop,and provide the path to the new folder instead of the default path,Generate the report,and it will be saved on your desktop.

Q: I did not get the OTP for direct upload, what should I do?

If you did not get OTP for uploading GSTR-1 return from BUSY then, you need to check these steps: Step 1: Make sure you have enabled API Access on the GST portal. Step 2: Check you have entered correct GSTIN of your company. Step 3: Ensure that the GST Portal Name is mentioned correctly in BUSY. Step 4: Make sure that you are checking OTP on registered mobile no. or email id.

Q: How do I save my GST username and GST number in BUSY?

Save your GST usrname and GST number with gigven information: Step 1: Go in administration. Step 2: Select confguration. Step 3: Go in features/option. Step 4: Click on GST/VAT. Step 5: Enable GST. Step 6: Mention your type of dealer as regular/composition. Step 7: Define return filling frequency. Step 8: Add your GSTIN. Step 9: Also add your GST user portal name in mentioned column.

Q: How do I export GST reports like GSTR- from BUSY?

To export GSTR1 from BUSY, you need to follow these steps: Step 1: Go to Display menu and click on GST Reports. Step 2: Select GST Returns then choose GSTR1. Step 3: Enter the date range and open the report. Step 4: To export click on Export button or press ALT+E and select the compatible format such as Microsoft Excel, PDF, CSV, Google Sheet, etc. Step 5: Select the file path and press OK.

Q: I didn't get OTP for uploading GSTR through direct option

If you did not get OTP for uploading GSTR-1 return from BUSY then, you need to check these steps: Step 1: Make sure you have enabled API Access on the GST portal. Step 2: Check you have entered correct GSTIN of your company. Step 3: Ensure that the GST Portal Name is mentioned correctly in BUSY. Step 4: Make sure that you are checking OTP on registered mobile no. or email id.

Q: How do I generate CSV file of GSTR1 in BUSY?

To generate CSV file created of GSTR1 in BUSY follow below steps: Step1: Go to display menu and then click on gst reports Step2: Then click on gst return option and select gstr1 e-return option Step3: Now select CSV option and specify starting date and ending date and specify e-return file path in which you want to generate file and then press Ok Step4: After that check error in transaction and then proceed to generate CSV file

Q: How can I exclude BB invoices while generating GSTR-?

It's important to note that your GST return should ideally include all the necessary data for the relevant tax period. However, if you need to file specific sections separately or at different times, you can do so. Please refer to the latest GST guidelines and consult with a tax expert or CA for the most up-to-date information on GST filing procedures and any changes that may have occurred since my last update in 2021.

Q: Why isnt the invoice display in GSTR1 report?

There could be several reasons for not reflecting the invoice in the GSTR1. Some of the reason are: 1. If the Skip in gst report option is enable in the Item master and Sale Type Master. 2. Voucher is saved without applying the tax. 3. The tax account selected in the sale and purchase type and tax bill sundries is incorrect. 4. The tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is wrong.

Q: How can i generate json file from BUSY?

you can generate json file in BUSY by following below steps: Step1: Go to Display menu and then click on gst report Step2: Now click on gst return option and select gstr1 e-return Step3: Then select json option and specify starting date and ending date and then specify e-return file path in which you want to generate json file Step4: After that check possible error in transaction if any then resolved it and proceed to generate e-return

Q: What should I do if reconciliation entries are not getting highlighted?

Points to remember when entries are not showing in the reconcile GSTR data feature 1. Make sure your have entered the relevant purchase voucher in BUSY. 2. Make sure while reconcile the GSTR data from GST misc. utilities you have selected the corrrect period. 3. Make sure you have mentioned correct GST number of supplier in account master. 4. Make sure your voucher number and date are correctly mentioned in purchase voucher.

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I want to save GST returns on my desktop. How can I do that?

If you want to save your gst return file on your Desktop, you can do below thing:
 Step 1:Go to Display menu,
 Step 2:Select GST Reports,
 Step 3:select GST Returns,
 Step 4:Open the return for whatever report you want to generate now,Select a date range, then create a new folder on your desktop,and provide the path to the new folder instead of the default path,Generate the report,and it will be saved on your desktop.

I did not get the OTP for direct upload, what should I do?

If you did not get OTP for uploading GSTR-1 return from BUSY then, you need to check these steps: 
 Step 1: Make sure you have enabled API Access on the GST portal. 
 Step 2: Check you have entered correct GSTIN of your company.
 Step 3: Ensure that the GST Portal Name is mentioned correctly in BUSY.
 Step 4: Make sure that you are checking OTP on registered mobile no. or email id.

How do I save my GST username and GST number in BUSY?

Save your GST usrname and GST number with gigven information: 
 Step 1: Go in administration. 
 Step 2: Select confguration. 
 Step 3: Go in features/option. 
 Step 4: Click on GST/VAT. 
 Step 5: Enable GST. 
 Step 6: Mention your type of dealer as regular/composition. 
 Step 7: Define return filling frequency. 
 Step 8: Add your GSTIN. 
 Step 9: Also add your GST user portal name in mentioned column.

How do I export GST reports like GSTR- from BUSY?

To export GSTR1 from BUSY, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Returns then choose GSTR1.
 Step 3: Enter the date range and open the report.
 Step 4: To export click on Export button or press ALT+E and select the compatible format such as Microsoft Excel, PDF, CSV, Google Sheet, etc.
 Step 5: Select the file path and press OK.

I didn't get OTP for uploading GSTR through direct option

If you did not get OTP for uploading GSTR-1 return from BUSY then, you need to check these steps: 
 Step 1: Make sure you have enabled API Access on the GST portal. 
 Step 2: Check you have entered correct GSTIN of your company.
 Step 3: Ensure that the GST Portal Name is mentioned correctly in BUSY.
 Step 4: Make sure that you are checking OTP on registered mobile no. or email id.

How do I generate CSV file of GSTR1 in BUSY?

To generate CSV file created of GSTR1 in BUSY follow below steps:
Step1: Go to display menu and then click on gst reports
Step2: Then click on gst return option and select gstr1 e-return option 
Step3: Now select CSV option and specify starting date and ending date and specify e-return file path in which you want to generate file and then press Ok
Step4: After that check error in transaction and then proceed to generate CSV file

How can I exclude BB invoices while generating GSTR-?

It's important to note that your GST return should ideally include all the necessary data for the relevant tax period. However, if you need to file specific sections separately or at different times, you can do so. Please refer to the latest GST guidelines and consult with a tax expert or CA for the most up-to-date information on GST filing procedures and any changes that may have occurred since my last update in 2021.

Why isnt the invoice display in GSTR1 report?

There could be several reasons for not reflecting the invoice in the GSTR1. Some of the reason are:
1. If the Skip in gst report option is enable in the Item master and Sale Type Master.
2. Voucher is saved without applying the tax.
3. The tax account selected in the sale and purchase type and tax bill sundries is incorrect.
4. The tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is wrong.

How can i generate json file from BUSY?

you can generate json file in BUSY by following below steps:
Step1: Go to Display menu and then click on gst report
Step2: Now click on gst return option and select gstr1 e-return
Step3: Then select json option and specify starting date and ending date and then specify e-return file path in which you want to generate json file 
Step4: After that check possible error in transaction if any then resolved it and proceed to generate e-return

What should I do if reconciliation entries are not getting highlighted?

Points to remember when entries are not showing in the reconcile GSTR data feature
 1. Make sure your have entered the relevant purchase voucher in BUSY.
 2. Make sure while reconcile the GSTR data from GST misc. utilities you have selected the corrrect period.
 3. Make sure you have mentioned correct GST number of supplier in account master.
 4. Make sure your voucher number and date are correctly mentioned in purchase voucher.

Frequently AskedQuestions