Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How do I find my Anidex ID and what is its purpose in troubleshooting ISO issues?How can I fix the error messages when filing GST returns on my laptop?
find out the steps to find out your anydesk Id
Steps 1 : Open the anydesk software
Steps 2 check your anydesk address it is your anydesk id
Steps 3 and for Gst filing errors
Steps 4 : First check possible errors while generating gst return if any error showing first rectify that
Steps 5 : then check your gstin no and gst portal usename is correct or not as mentioned in your BUSY data
Steps 6 :Then check the return period
Steps 7 :first make sure you are generating return with BUSY updated version
Steps 8 :If its showing hsn length error
Steps 9 : check the length of your hsn as fixed by govt as per your company turnover
Steps 10 : If its showing error of party gst no
Steps 11 : then revalidate that gst no and correct that
Steps 12 : If it showing any credit note or debit note no voucher already uploaded in any return
Steps 13 : then change the credit note or debit note no of current month vouchers
What are the due dates for filing quarterly GST returns?
As of my last knowledge update in September 2021,the due dates for filing quarterly GST returns in India were as follows:
GSTR-1: This return is for outward supplies. The due date is the 11th of the month following the end of the quarter. For example, for the April-June quarter,the due date is July 11th.
GSTR-3B: This is a summary return. The due date is the 20th of the month following the end of the quarter.
GSTR-4: This return is for composition dealers. The due date is the 18th of the month following the end of the quarter.
GSTR-5: This return is for non-resident foreign taxpayers. The due date is the 20th of the month following the end of the quarter.
GSTR-6: This return is for Input Service Distributors. The due date is the 13th of the month following the end of the quarter.
Please note that these dates are subject to change, and you should verify the current due dates with the Goods and Services Tax Network or the relevant tax authorities, as there may have been updates or changes after September 2021.
I want to upload Excel/JSON files for GSTR- filing directly from BUSY. Is this possible?
If you want to upload GSTR-1 directly from BUSY or from Excel/JSON, follow these steps:
Step 1: You must have a Standard or Enterprise license of BUSY.
Step 2: Go to Administration then click on Configuration and further click on Features and Options.
Step 3: Select GST/VAT. On the right side enter your GST portal name and save it.
Step 4: Open your GST portal and click on My Profile.
Step 5: On the left side, click on API Manage and enable it. Set a 30-day time for OTP generation and save it successfully.
Step 6: Go to Display, then click on GST Report, and select GST Return.
Step 7: Click on GSTR-1 E-return. We have the following options: Direct Upload, JSON, CSV Files, As per Govt. Template, Click, and Plain Excel.
Step 8: If you want Direct Upload, click on it. You will receive an OTP on your registered mobile number or email. Fill it, and it's uploaded on the portal.
Step 9: If you want JSON/Excel, click on it and set the folder in which you want to save the file.
Step 10: Open Your Portal & upload the JSON.
My exported GST file does not contain complete data. How do I ensure it exports full data from BUSY?
To ensure that your complete data has been exported in gst file generated from BUSY then please follow the steps given below:
Step 1: Go to Display Menu
Step 2: Click on GST Reports option
Step 3: Then Click on Gst Returns
Step 4: Next, select the very First panel of the provided options to view your data, such as GSTR1, GSTR3B, or IFF.
Step 5: Specify the correct date range and enable or disable given options to check your data as per your requirement, If the data is correct then,
Step 6: Click on Second panel of E-Returns
Step 7: Then Click on GSTR1 E-Return, GSTR3B E-Return, or IFF then you will get 5 option to generate E-Return
Step 8: Select the preferred method for uploading GST data on the portal, specify the correct date range and enable or disable options as needed.
Step 9:Verify if any errors and make the necessary corrections before generating the E-Return.
Step 10: Once you have resolved the provided error, you can then proceed to generate the E-return.
What will information be there in errro report generated during the uploading process of GSTR JSON ?
The error report generated during GSTR JSON Data upload will contain information about the specific errors or failures encountered during the upload process. These reports will provide details about the nature of the error, such as missing or incorrect data like blank UQC For Gst E-Returns and invalid HSN CODE or GSTIN,
duplicacy in voucher no.etc.and You can easily encountered these error by
taking some fews steps and those steps are-
Step 1-Go to the GST Portal click on Download option then click on offline Tools and then Return offline tool and download the tool and install GST Offline Tool in the system.
Step 2- After install GST Offline Tool Generated error Report during upload of GSTR JSON Data open in GST Offline tool in Option of 'Open Downloaded Error file from GST portal'after select the errro file.
Step 3- Rectify all the errror which are shwoing in GST Offline tool.
So it will help identify the issues that need to be resolved in order to successfully upload the GST returns data.
I do not have excel in my system then how can i upload my GSTR report?
If you do not have Excel installed on your system and still wish to upload your GSTR return,
please follow the provided steps
Step 1: Go to Desktop menu then GST report
Step 2: Then GST returns then gstr 1 e return
Step 3: You need to select JSON or direct upload in case you do not have excel.
Step 4: Then it will redirect you to configure section if required and configuration.
Step 5: In Direct uploading it will lead to you GST VAT configuration wherein you have to enter the
User name which you use to log in into gst portal and save the configuration.
Step 6: Then log in into GST portal and do left click on your profile then setting
Step 7: Then select Manage API access and enable it and save the setting.
Step 7: Then enter the OTP and upload.
If you encounter any issues please don't hesitate to contact us at our centralized helpline number
which is 8282828282, or send an email to support@busy.in
How can I upload Directly GSTR data from BUSY to the GST Portal?
To upload GSTR1 data from BUSY to the GST Portal, follow the steps given below:
Step 1: Go to the Administration tab, then click on Features & Options, followed by the GST tab. Here, define the GST Portal User Name.
Step 2: In the Display menu, click on GST Report, then GST Return and finally GST E-return option.
Step 3: Click on the GST1 E-return option. After clicking on the same tab, some windows will appear, asking for the mode of generating GSTR1, i.e. Direct Upload, CSV, JSON, or Government template.
Step 4: Click on the Direct Upload option and define the date range for which you want to upload GSTR1 data.
Step 5: After clicking on "OK", four windows will appear, three of which are for checking possible errors between that particular date range, i.e. "Check Errors in Transaction", "Check Errors in HSN Summary", "Check Errors in Document Summary".
Step 6: After checking all possible errors click on Direct Upload option and the data will be upload successfully on the GST Portal.
Can I revert to the previous tax rate breakup display format in GSTR if I prefer it over the current one in BUSY software?I am having trouble filing GST returns using the BUSY. Can you help me?
If you are having troubling during GSTR 1 Filling so you have make sure some points which are essential and those are-
1. Make Sure that Your BUSY should be updated If it is not then follow these steps-
Step 1: Go to Company Menu and click on 'Check BUSY Updates' option and download setup for Product and statutory Upate and also can download only one full setup Step 2: Give path for setup that will be downloaded on the give path in system and then Install that system on same location where existing BUSY is being installed.
2. Make Sure you are generating GSTR 1 From the new format of GSTR 1 Which is named 'GSTR -1 eReturn(w.e.f May 2021)' in BUSY Software and to see this format follow these Steps-
Step 1: Go to Display and GST Reports.
Step 2:Click on GST Return Report and then click on GST E-return
Step 3: After click on GST E-return select the Option 'GSTR -1 eReturn(w.e.f May 2021)'and generate return from this format and upload on portal.
How can we generate GSTR through govt. template from BUSY?
If you are want to generate GSTR-1 return through the government template then follow these steps:
Step 1: Visit Gst.gov.in and click on the download option.
Step 2: Choose the Offline Tool tab, select Return Offline Tools, and download the GSTR-1 template.
Step 3: After download, unzip the file
Step 4: Now, Go to display and then click on GST reports tab
Step 5: Afterward select the GST return option then click on GSTR 1 Ereturn option
Step 6: Next , Choose As per Govt. Templated option to generate the report
Step 7: Finally, specify the date range, check the required options, and provide the location for both the eReturn template file path and the eReturn file path at the bottom of the window.
Step 8: Press on ok tab and then check the possible errors related to transaction , HSN/SAC code and the document summary.
Step 9: After error rectification, click on proceed with Govt. teplate.
Note - Return generation through Government templates will take some time due to validations embedded in the Government template.
What are the possible errors while uploading GSTR direct on portal and how can we resolve it
Possible errors which can come while upload GSTR1 on portal
1.Operation timeout is very common error that comes while upload GSTR1 on GST portal.
2.OTP not coming on registered email or mobile no is also a very common error that comes while uploading GSTR1.
Steps to follow to resolve these errors.
Step 1:Firstly change internet connection and if still same problem then disable antivirus for 10 to 15 minutes if antivirus is installed.
Step 2:Go to administration menu and select configuration option.
Step 3:In configuration option select feature and option and click on GST/VAT.
Step 4:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 5:After that login your GST portal and Go to your Return dashboard.
Step 6:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 7:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 8:Then Click on confirm button to save.
