Frequently Asked
Questions

Q: How do I identify items with incorrect HSN code length in the software?

To validate the hsn code in bulk need to follow below given steps: Step 1:Go to transaction menu and select gst misc. utilites option. Step 2:Then select validate hsn online option from it. Step 3:After that validate hsn window will open you can select multiple GSTIN option. Step 4:In the top right hand side window you will find load data option. Step 5:Lastly click on validate online button.

Q: What is the OTP verification process when uploading data to the government portal?

When uploading data for GSTR1 directly from BUSY , you have to check the options mention below: Step 1: In gst configuation of BUSY GST portal user name should be mentioned . Step 2: Go to portal and check API access should be enabled for receiving OTP Step 3: While select direct upload window will appear fro OTP mention then OPT received in registered number or mail id.

Q: How do I register or link my BUSY account to file returns?

To generate and upload GST returns from BUSY, you need to enter your GST number and GST portal username in BUSY. You can do this by following these steps: Step 1: Go to Administration menu and click on Configuration. Step 2: Select Features / Options and click on GST / VAT. Step 3: Here, you can mention your GST no. in the GSTIN field and GST Portal Username and save.

Q: How to enter Gst Detail manually for reconcilation gstr in BUSY ?

To reconcilation gstr1 in BUSY: Step 1: Go to Administration Menu Step 2: Click on Configuration Step 3: Then click on Feature and option Step 4: Then click on Gst/vat Step 5: Then make sure to specify Gst no. in the given field of GSTIN Step 6: Ensure to mention Gst Portal user name in the respective field then save the configuration Step 7: Then you are download JSOn data and reconcile it

Q: How can I check the tax amount payable for a particular month in BUSY?

To check the tax amount payable for a particular month in BUSY, you can follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Summary from the available options. Step 5: Within the GST Summary report, Step 6: Specify particular date range Step 7; check the tax payble amount in particular month

Q: How can I see the correct ITC amount in my GSTR-B report in BUSY?

To ensure that the correct ITC amount is reflected in GSTR3B, you need to follow these steps: Step 1: Claim all the available ITC as per GSTR2B in the Monthly ITC Tagging option. Step 2: Ensure that you have selected correct ITC eligibility in vouchers. Step 3: If you use the Monthly ITC Tagging option, enable the Pick Relevant ITC from Monthly ITC Tagging option when generating the GSTR3B.

Q: What could cause differences in portal and books after file upload?

There could be one or more reasons why differences between the portal and books after return filed. Some possible reasons are: 1. Changes made in the books data after file the return. 2. Ammendments done on portal but not updated in the books. 3. Some enteries didn't upload on portal due to error in the vouchers. There might be more reasons depending on the which return you are matching.

Q: How to find the direct upload GSTR option in BUSY.

To find the direct upload GSTR1 option in BUSY need to follow below given steps. Step 1:Go to display option then select GST reports option from it. Step 2:In GST reports option click on GST Return and select GSTR1 eReturn option. Step 3:After clicking on GSTR1 eReturn option, reports to be generated window will open. Step 4:Now click on direct upload button to upload the data on portal.

Q: What is the IFF in BUSY? How does it work?

The IFF is the Invoice Furnishing Facility, a feature that allows quarterly GSTR-1 filers to upload their Business-to-business (B2B) invoices every month, currently under the QRMP scheme only.It can help the taxpayers to avoid the last-minute rush of uploading invoices in the last month of the quarter. From BUSY you can generate the IFF return as in JSON or CSV format. You can also upload directly on GST portal.

Q: I am unable to remove the error showing description is mandatory for GST. How can I resolve this?

If you are using same HSN codes for multiple units then you need to mention HSN Description for GST Return generation in BUSY. To update HSN Description follow these steps: Step 1: Go to Transaction menu and click on GST Misc. Utilities. Step 2: Select Update HSN / SAC Description then Load HSN / SAC Codes. Step 3: Mention the description in the column of Description and save changes.

Find Solutions to Common Issues Related to taxation - gst e returns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I identify items with incorrect HSN code length in the software?

To validate the hsn code in bulk need to follow below given steps:
 Step 1:Go to transaction menu and select gst misc. utilites option.
 Step 2:Then select validate hsn online option from it.
 Step 3:After that validate hsn window will open you can select multiple GSTIN option.
 Step 4:In the top right hand side window you will find load data option. 
 Step 5:Lastly click on validate online button.

What is the OTP verification process when uploading data to the government portal?

When uploading data for GSTR1 directly from BUSY , you have to check the options mention below:
 Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
 Step 2: Go to portal and check API access should be enabled for receiving OTP 
 Step 3: While select direct upload window will appear fro OTP mention then OPT received in registered number or mail id.

How do I register or link my BUSY account to file returns?

To generate and upload GST returns from BUSY, you need to enter your GST number and GST portal username in BUSY. You can do this by following these steps:
 Step 1: Go to Administration menu and click on Configuration.
 Step 2: Select Features / Options and click on GST / VAT.
 Step 3: Here, you can mention your GST no. in the GSTIN field and GST Portal Username and save.

How to enter Gst Detail manually for reconcilation gstr in BUSY ?

To reconcilation gstr1 in BUSY:
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Feature and option 
Step 4: Then click on Gst/vat 
Step 5: Then make sure to specify Gst no. in the given field of GSTIN 
Step 6: Ensure to mention Gst Portal user name in the respective field then save the configuration 
Step 7: Then you are download JSOn data and reconcile it

How can I check the tax amount payable for a particular month in BUSY?

To check the tax amount payable for a particular month in BUSY, you can follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, 
 Step 6: Specify particular date range 
 Step 7; check the tax payble amount in particular month

How can I see the correct ITC amount in my GSTR-B report in BUSY?

To ensure that the correct ITC amount is reflected in GSTR3B, you need to follow these steps:
 Step 1: Claim all the available ITC as per GSTR2B in the Monthly ITC Tagging option.
 Step 2: Ensure that you have selected correct ITC eligibility in vouchers.
 Step 3: If you use the Monthly ITC Tagging option, enable the Pick Relevant ITC from Monthly ITC Tagging option when generating the GSTR3B.

What could cause differences in portal and books after file upload?

There could be one or more reasons why differences between the portal and books after return filed. Some possible reasons are:
 1. Changes made in the books data after file the return.
 2. Ammendments done on portal but not updated in the books.
 3. Some enteries didn't upload on portal due to error in the vouchers.
 There might be more reasons depending on the which return you are matching.

How to find the direct upload GSTR option in BUSY.

To find the direct upload GSTR1 option in BUSY need to follow below given steps.
 Step 1:Go to display option then select GST reports option from it.
 Step 2:In GST reports option click on GST Return and select GSTR1 eReturn option.
 Step 3:After clicking on GSTR1 eReturn option, reports to be generated window will open.
 Step 4:Now click on direct upload button to upload the data on portal.

What is the IFF in BUSY? How does it work?

The IFF is the Invoice Furnishing Facility, a feature that allows quarterly GSTR-1 filers to upload their Business-to-business (B2B) invoices every month, currently under the QRMP scheme only.It can help the taxpayers to avoid the last-minute rush of uploading invoices in the last month of the quarter. From BUSY you can generate the IFF return as in JSON or CSV format. You can also upload directly on GST portal.

I am unable to remove the error showing description is mandatory for GST. How can I resolve this?

If you are using same HSN codes for multiple units then you need to mention HSN Description for GST Return generation in BUSY. To update HSN Description follow these steps:
 Step 1: Go to Transaction menu and click on GST Misc. Utilities.
 Step 2: Select Update HSN / SAC Description then Load HSN / SAC Codes.
 Step 3: Mention the description in the column of Description and save changes.

Frequently AskedQuestions