Frequently Asked Questions

The delay in GST return filing may be due to various factors such as technical issues, errors in data, or high volume of filings. While some delays are expected during peak filing periods, it is important to ensure that all necessary information is accurately entered to avoid any further delays.
 Note: If delay still not resolved you can contact to the Gst portal customer care number.

Steps to rectiFinancial Yearing this error
1) Install latest version of BUSY. You need to uninstall all old version of BUSY.
2) All UID created below 9.1 release are uploaded on old server(access ) due to which customer is facing in bulk upload, speed issue in mobile application. 
Therefore, in this case you need to bdep should be created in 9.1 and above release and then do bulk process

To setting up and linking your GSTIN in BUSY follow these steps:
 Step 1: Open your company in BUSY.
 Step 2: Then go in administration section.
 Step 3: In dropdown select configuration option.
 Step 4: Click on features/options.
 Step 5: Go in GST/VAT.
 Step 6: Enable GST/VAT reporting and mention your GSTIN in GST details option.
 Step 7: Then mention your GST portal username and save it.

To generate GSTR1 in json format follow below steps:
Step 1: Go to display option and select gst reports from it.
Step 2: Then select gst returns option then select gstr1 eReturn.
Step 3: Then select json format for generation of gstr1.
Step 4: In the next window mention the date range and then click on ok button.
Step 5: Then check possible errors and then click on proceed with json option.

You should do below steps when BUSY says the HSN which you have specified belongs to goods but the tax category is set to services:
 Step 1: Go in item master.
 Step 2: Press ALT+M in Tax category.
 Step 3: Correct type according to your HSN as Goods/service.
 Step 4: Save the item master.
 Step 5: Refresh the window in which it is showing HSN error.

For Composition, You need to specify the 1 percent GST rate from below steps.
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then GST VAT 
 Step 5: Select the type of dealer as Composition
 Step 6: Then mention the tax rate by 1 percent
 Then the GST report will show data as per the 1 percent.

Steps to update HSN code in BUSY 
 Step 1: Go to administration menu and select masters from it. 
 Step 2: From masters select item master and then select modify option to update hsn code. 
 Step 3: In item modify window navigate to the field hsn code and update hsn code. 
 Step 4: Lastly click on save button to save the changes.

To generate the GST sales register in a specific format in BUSY
 software you can follow below steps:
 Step 1: go to display click on gst reports
 Step 2: Then click on gst registers Then sales register or supply outward
 Step 3: After that open that report and click on export
 Step 4: Then you will be able to export report in format like-csv,excel,google sheet,xml etc

If the invoice raised from BUSY is not reflecting in the GST portal, it could be because the return R1 has not been filed yet. B2B invoices will only show up on the GST portal after filing the return. It is recommended to wait for some time as there may be a delay in updating the GST portal, especially on the first day of e-invoicing implementation.

Reasons behind invoice details not showing while generating can be followings.
 1. Wrong voucher date could be the first reason why the invoice not showing in the GST Return.
 2. Mentioned Y on the Skip in gst reports either in sale type or item master.
 3. Invalid GSTIN of the recipient could be the one reason too for not showing invoice in the Gst Return.