Frequently Asked Questions

For File Gstr 1 Return from BUSY follow these steps:
1. Go in Display then go in gst Report
2. Then Go in gst Return then go in gstr1 E-return 
3. Select type of filing Return like Json,direct upload,csv and govt template
4. Mention date range and Return file path(For Json) 
5. check all possible error and generate return file 
6. Open gst portal and upload return file

If you want to reconcile the GSTR1 with the sale register then you need to follow below steps:
 Step 1: Go to display option and select gst reports.
 Step 2: In gst reports select gst audit reports.
 Step 3: Then select reconcile gst with account and then select sales.
 Step 4: In the next window mention date range and then click on ok button.

If need any assistance you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
 Further If the party name is not showing in the GSTR-1 return, it might be because you have selected Account to be shown by as Alias or Print Name and both fields are blank in the party master.

If while generating Gst e- return showing UQC Blank error message you may follow given steps:
Step:1 Press enter in error message and select update uqc of unit and fill the uqc for gst e- return in master.
You may update UQC of unit by given steps:
Step: 1 Go to administration.
Step: 2 Then go to master and unit modify.
Step: 3 Update UQC for Gst - e return.

To view local supply to an unregistered dealer in GSTR1 follow the below steps: 
 Step 1: Go to display then click on GST reports menu 
 Step 2: Next, Select the GST return option and click on GSTR 1 return. 
 Step 3: Open the report and check Table 7 of GSTR1.This table displays the details of local taxable transactions made to unregistered dealers.

If you are not able to see any errors when validating the JSON file in the offline tool because you have a check error in the transaction, a check error in the HSN code data, or a check error in the document, all of these errors are clear, so you will not be able to see any errors when you are validating the JSON file.

If the books for the previous financial year have been closed, indicating that the GST return has been filed, any necessary changes to the filed return can be made through the amendment process on the GST portal.BUSY does not have a provision for the direct amendment of returns. For Further guidance on this matter, can consult to tax professional or reach out to GST helpdesk.

There are some familiar reasons due to which the template file not getting picked up by BUSY, even after saving it correct : 
 1: Template belongs to older release. 
 2: When name of template GSTR1_Excel_Workbook_Template_V2.0.xlsx. 
 If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

To resolve errors related to HSN codes while filing GST returns through BUSY, You need to follow these steps:
Step 1: Enter the HSN Code in the item master to avoid blank hsn error.
Step 2: Validate the HSN Code and correct the HSN Code if wrong to valid invalid HSN Code error.
Step 3: Enter HSN / SAC Description if same HSN is used for multiple units.

If your HSN description are not reflecting in the GSTR1, you need to follow these steps:
 Step 1: Go to Administration menu and click on Miscellaneous Data Entry. 
 Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit. 
 Step 3: See the description column for each HSN and unit. If blank enter the description and save.