Frequently Asked Questions

Once GST return is generated from BUSY and uplaoded on portal and filled you must take care of given steps
 Step 1 Not recommended to make changes in invoces 
 Step 2 And no amendments can be directly done from BUSY and same have to check on gst portal
 Step 3 Can issue credit notes against invoice to show effect after consulting to your tax professionals

To fix the missing invoice values in the GST returns file, you need to do the following steps:
 Step 1: Open the invoices that have missing values and make necessary changes and save it.
 Step 2: Check the GST reports and make sure that the invoice values are showing correctly.
 Step 4: Generate a new GST returns file and verify that the invoice values are included.

To resolve the issue of duplicate voucher numbers in BUSY, follow these steps:
Step1 Generate the Day Book Report for the selected period.
Step2 IdentiFinancial Year the difference in voucher numbers for Starting No, Sale, Sale Return, and Credit Note.
Step3 Take a backup and update the voucher suffix number for all transactions where a difference is found.
Step4 After changing the voucher numbers, upload Gstr1 to solve the issue.

To view Gst reports for specified period need to follow below given steps
 Step 1: Go to display menu and select Gst reports option from it.
 Step 2: In gst reports select the relevant report which you want to view like gst summaries, gst returns, gst register.
 Step 3: After opening the reports mention the date range for which you want to generate the reports.

To file nil returns from BUSY, You can follow the given steps : 
 Step 1. Go to Display 
 Step 2. Click on GST Report 
 Step 3. Select GST Return 
 Step 4. Click the e-return which you wants to file.
 Step 5. Click Y on the option Show Excempt/nr/zr Entries in taxable invoice separately.
 Step 6. you can upload it on gst portal."

Steps to generate GSTR Return in plain excel file from BUSY
 Step 1:Go to display menu and select GST reports option. 
 Step 2:Then select GST Returns option.
 Step 3:After that select the GST return which you want to export and select format plain excel.
 Step 4:Then specify the period and check possible errors in the specified period.
 Step 5:Lastly click on proceed plain excel.

If you want to reconcile the GSTR1 with the sale register then you need to follow below steps:
 Step 1: Go to display option and select gst reports.
 Step 2: In gst reports select gst audit reports.
 Step 3: Then select reconcile gst with account and then select sales.
 Step 4: In the next window mention date range and then click on ok button.

If need any assistance you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
 Further If the party name is not showing in the GSTR-1 return, it might be because you have selected Account to be shown by as Alias or Print Name and both fields are blank in the party master.

If while generating Gst e- return showing UQC Blank error message you may follow given steps:
Step:1 Press enter in error message and select update uqc of unit and fill the uqc for gst e- return in master.
You may update UQC of unit by given steps:
Step: 1 Go to administration.
Step: 2 Then go to master and unit modify.
Step: 3 Update UQC for Gst - e return.

To view local supply to an unregistered dealer in GSTR1 follow the below steps: 
 Step 1: Go to display then click on GST reports menu 
 Step 2: Next, Select the GST return option and click on GSTR 1 return. 
 Step 3: Open the report and check Table 7 of GSTR1.This table displays the details of local taxable transactions made to unregistered dealers.