Frequently Asked
Questions

Q: What is the procedure to file GST returns using BUSY?

To file GST returns using BUSY, follow these steps: 1. Go to display, GST Reports then GST Returns then select GSTR-1ereturns. 2. Create a JSON file, CSV file, or Excel file as per the government template from BUSY. 3. Log in to the GST portal and upload the generated file. 4. Review the details and make any necessary corrections. 5. Submit the return on the GST portal.

Q: How to search for item hsn code in BUSY.

Steps to search for hsn code in BUSY Step 1:Go to transaction menu and then select GST Misc. utilities option. Step 2:In GST misc. utilities option select search hsn/sac code option. Step 3:In search hsn/sac code window you will find 2 options for search by hsn/sac code and by hsn/sac description. Step 4:Now you enter hsn/sac code or hsn/sac description for search hsn code.

Q: How do I file Gstr Return from BUSY

For File Gstr 1 Return from BUSY follow these steps: 1. Go in Display then go in gst Report 2. Then Go in gst Return then go in gstr1 E-return 3. Select type of filing Return like Json,direct upload,csv and govt template 4. Mention date range and Return file path(For Json) 5. check all possible error and generate return file 6. Open gst portal and upload return file

Q: Why is my GSTR- filing getting rejected, and what should I check?

If your GSTR-1 filing is getting rejected, you should check for: Step 1 : Errors or mismatches in the data you have entered. Step 2 : Common reasons for rejection include incorrect invoice details, missing or duplicate entries, and discrepancies between your books of accounts and GSTR-1 data. Step 3 : Make sure to review and correct any errors before resubmitting your filing.

Q: How to reconcile GSTRA with my sales?How do I view local supply to an unregistered dealer in GSTR-?

To view local supply to an unregistered dealer in GSTR1 follow the below steps: Step 1: Go to display then click on GST reports menu Step 2: Next, Select the GST return option and click on GSTR 1 return. Step 3: Open the report and check Table 7 of GSTR1.This table displays the details of local taxable transactions made to unregistered dealers.

Q: Why am I not able to see any errors when validating the JSON file in the offline tool?

If you are not able to see any errors when validating the JSON file in the offline tool because you have a check error in the transaction, a check error in the HSN code data, or a check error in the document, all of these errors are clear, so you will not be able to see any errors when you are validating the JSON file.

Q: I want to correct GST return of previous financial year but books are closed. What are my options?

If the books for the previous financial year have been closed, indicating that the GST return has been filed, any necessary changes to the filed return can be made through the amendment process on the GST portal.BUSY does not have a provision for the direct amendment of returns. For Further guidance on this matter, can consult to tax professional or reach out to GST helpdesk.

Q: Why is the template file not getting picked up by BUSY even after saving it in different folders?

There are some familiar reasons due to which the template file not getting picked up by BUSY, even after saving it correct : 1: Template belongs to older release. 2: When name of template GSTR1_Excel_Workbook_Template_V2.0.xlsx. If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Q: How to resolve errors related to HSN codes while filing GST returns through BUSY Accounting Software?

To resolve errors related to HSN codes while filing GST returns through BUSY, You need to follow these steps: Step 1: Enter the HSN Code in the item master to avoid blank hsn error. Step 2: Validate the HSN Code and correct the HSN Code if wrong to valid invalid HSN Code error. Step 3: Enter HSN / SAC Description if same HSN is used for multiple units.

Q: My imported HSN code descriptions are not reflecting in GSTR- filing. What should I do?

If your HSN description are not reflecting in the GSTR1, you need to follow these steps: Step 1: Go to Administration menu and click on Miscellaneous Data Entry. Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit. Step 3: See the description column for each HSN and unit. If blank enter the description and save.

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What is the procedure to file GST returns using BUSY?

To file GST returns using BUSY, follow these steps: 
1. Go to display, GST Reports then GST Returns then select GSTR-1ereturns.
2. Create a JSON file, CSV file, or Excel file as per the government template from BUSY.
3. Log in to the GST portal and upload the generated file. 
4. Review the details and make any necessary corrections. 
5. Submit the return on the GST portal.

How to search for item hsn code in BUSY.

Steps to search for hsn code in BUSY
 Step 1:Go to transaction menu and then select GST Misc. utilities option.
 Step 2:In GST misc. utilities option select search hsn/sac code option.
 Step 3:In search hsn/sac code window you will find 2 options for search by hsn/sac code and by hsn/sac description.
 Step 4:Now you enter hsn/sac code or hsn/sac description for search hsn code.

How do I file Gstr Return from BUSY

For File Gstr 1 Return from BUSY follow these steps:
1. Go in Display then go in gst Report
2. Then Go in gst Return then go in gstr1 E-return 
3. Select type of filing Return like Json,direct upload,csv and govt template
4. Mention date range and Return file path(For Json) 
5. check all possible error and generate return file 
6. Open gst portal and upload return file

Why is my GSTR- filing getting rejected, and what should I check?

If your GSTR-1 filing is getting rejected, you should check for:
 Step 1 : Errors or mismatches in the data you have entered. 
 Step 2 : Common reasons for rejection include incorrect invoice details, missing or duplicate entries, and discrepancies between your books of accounts and GSTR-1 data. 
 Step 3 : Make sure to review and correct any errors before resubmitting your filing.

How to reconcile GSTRA with my sales?How do I view local supply to an unregistered dealer in GSTR-?

To view local supply to an unregistered dealer in GSTR1 follow the below steps: 
 Step 1: Go to display then click on GST reports menu 
 Step 2: Next, Select the GST return option and click on GSTR 1 return. 
 Step 3: Open the report and check Table 7 of GSTR1.This table displays the details of local taxable transactions made to unregistered dealers.

Why am I not able to see any errors when validating the JSON file in the offline tool?

If you are not able to see any errors when validating the JSON file in the offline tool because you have a check error in the transaction, a check error in the HSN code data, or a check error in the document, all of these errors are clear, so you will not be able to see any errors when you are validating the JSON file.

I want to correct GST return of previous financial year but books are closed. What are my options?

If the books for the previous financial year have been closed, indicating that the GST return has been filed, any necessary changes to the filed return can be made through the amendment process on the GST portal.BUSY does not have a provision for the direct amendment of returns. For Further guidance on this matter, can consult to tax professional or reach out to GST helpdesk.

Why is the template file not getting picked up by BUSY even after saving it in different folders?

There are some familiar reasons due to which the template file not getting picked up by BUSY, even after saving it correct : 
 1: Template belongs to older release. 
 2: When name of template GSTR1_Excel_Workbook_Template_V2.0.xlsx. 
 If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

How to resolve errors related to HSN codes while filing GST returns through BUSY Accounting Software?

To resolve errors related to HSN codes while filing GST returns through BUSY, You need to follow these steps:
Step 1: Enter the HSN Code in the item master to avoid blank hsn error.
Step 2: Validate the HSN Code and correct the HSN Code if wrong to valid invalid HSN Code error.
Step 3: Enter HSN / SAC Description if same HSN is used for multiple units.

My imported HSN code descriptions are not reflecting in GSTR- filing. What should I do?

If your HSN description are not reflecting in the GSTR1, you need to follow these steps:
 Step 1: Go to Administration menu and click on Miscellaneous Data Entry. 
 Step 2: Select Update HSN / SAC Description and click on Load HSN / SAC Codes Unit. 
 Step 3: See the description column for each HSN and unit. If blank enter the description and save.

Frequently AskedQuestions