Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Why is the quantity not showing up in my GSTR- report after updating to the latest version of BUSY?How can I exclude a specific voucher/bill from my GST return in BUSY?
The GSTR1 report in BUSY does not display the quantity as it is not required in the GSTR1 return. However, you can create a separate sale type and enable the Skip in GST Reports option for it. When you use this sale type for creating the sale voucher, it will be excluded from the GSTR1 return.
I posted an entry in BUSY but it is not showing up in my GSTR-B report. How do I get the entry to show up?
If an entry exists but the GST 3B report does not appear in the ledger, proceed to the steps below.
Step 1: Open the voucher from the transaction menu.
Step 2: Check the entry and GST amount.
Step 3: Go to the Housekeeping Menu, then click on Update Gst Summery.
Step 4: After completion, the process issue will be solved.
What should I do if I uploaded the Gst return data to govt portal successfully but did not receive an OTP?
If you uploaded the Gstr data to govt portal successfully but did not receive an OTP
you should log in to the portal, review the gst return document
and then do the final filing.
This will generate the OTP for you and after entering otp
you can successfully proceed for gstr filing
Some of my regular parties show invalid status even after online validation. What should I do to correct their status?
If some of your regular parties show an invalid status even after online validation.
Step 1. You should check the party's return filing status.
Step 2. Check the party's GSTIN if it shows a status of Invalid or inactive, validate the GSTIN.
Step 3. Contact the GST portal for assistance with this issue.
How do I email or share generated GSTR- files with others?
To email or share generated GSTR-1 files with others, you can attach the file to an email and send it to the desired recipients.
Alternatively,
you can upload the file to a cloud storage service (such as Google Drive or Dropbox) and share the download link with others via email or any other communication method.
What is the difference between direct upload and uploading JSON files?
The difference between direct upload and uploading JSON files is that direct upload allows you to submit your GST returns directly through the portal without the need for a JSON file. On the other hand, uploading JSON files involves generating a JSON file from your data and then uploading it to the GST portal for submission.
Error in JSON structure validation
1 Ensuring the validity and accuracy of all customer GSTINs
2 Make sure BUSY release should be the latest one.
When generating gst return error message show Error in JSON structure validation follow the below steps:
Solution:
Update BUSY release to latest. To install latest version:
Step 1: Open BUSY
Step 2: Click check BUSY updates
Step 3: Download updates(Product+Statutory)
Step 4: Install setup
Why is OTP mandatory for filing GSTR-? Can we fill GSTR withourt OTP process?
OTP is mandatory for filing GSTR-1 through direct upload option only to ensure the security and authenticity of the filing process. It helps to verify the identity of the person filing the return.
Yes, you can fill GSTR1 without OTP through another format of GST1 like : JSON/ CSV/ As Per Govt Template / Plain Execl
Is there any videos or tutorials available for Generating GSTR- quarterly from BUSY ?
Yes, there are videos and tutorials available for generating GSTR-1 quarterly from BUSY.
Step 1: You can check our you you tube videos that is available in You Tube.
Step 2: You can check our resource section in www.busy.in
Step 3: Also you can contact 24*7 BUSY customer support number for any issue regarding GSTR1.
How to check if there are any server issues with BUSY portal?
To check if there are any server issues with the BUSY portal, you can try accessing the portal and see if it is working properly. If you encounter any error messages or difficulties in accessing the portal, it could indicate server issues. Additionally, you can contact BUSY customer support to inquire about any known server problems.