Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to raise debit/credit notes for amendments in BUSY?
To raise debit/credit notes for amendments in BUSY, You need to follow the below steps:
Step 1. you can directly proceed from the GST portal or ask your accountant to amend it for you. Once the amendment is made,
Step 2. you can create an e-invoice for the credit or debit note.
How to report discount given/received in BUSY GST returns?
If you want to check the discount given or recieved voucher show in GST return then please NOTE that :
Note :If a discount is applied to a voucher before the tax rate is given in then it will be included in the taxable amount and reflected in the GST return.
How to select the right options for quarterly filing if I have already submitted monthly returns?
In BUSY you can change the return filing frequency from monthly to quarterly to generate the GST returns. But if you submitted the montly return and now want to file quarterly then you need to change on GST portal also. For this you may need to consult to your CA or Accountant.
I updated the voucher number but am still getting an error what could be wrong?
The format of the voucher number can be Numeric or alphanumeric and can include letters. Voucher number should be maximum 16 digit or less.
Make sure special characters not mentioned in numbering you can use hyphen or slash.
If still showing error please contact our helpline number 8282828282 for further assistance.
How to fix error message of invalid voucher number while generating GSTR in BUSY ?
To fix error message of invalid voucher number while generating GSTR1 in BUSY then follow the below steps:
Step 1: Click on the error message
Step 2: Then open specific voucher
Step 3: Then Change invoice number as it might be possibility of extra space or other special character used in the same
The government template in BUSY isn't working properly what should I do?
If the government template in BUSY isn't working, follow these steps:
1.Download the government template again.
2.Examine the template for any errors.
3.Ensure the template path is correct.
4.Also check excel compatibility.
5.If facing issues like file not exists, try renaming the file, For example, change from V2.0 to V1.9 for GSTR1.
6.After adjustments, export the file again.
Why is the government template missing when exporting GSTR file in BUSY?
The government template may be missing when exporting GSTR file
reasons of this error:
1 wrong folder selected while exporting gstr file
2 specify govt template is belongs to older version
3 Using old BUSY version
4 if above mentioned points are correct still facing issues kindly rename template to 1.9
While direct upload gstr quarterly from BUSY proceed but not working geting locked
If proceed tab is not working while direct upload gstr1 from BUSY do follow some steps:-
Step 1: Check manage API from gst portal and also check GST Portal user name in Gst features.
Step 2: And then check transaction summary , hsn summary and document summary error and then proceed.
GST on Advanced not showing in New Financial Yearwhy not showing?
If GST on Advance does not appear in the New Fiscal Year, you should look into the following reasons:
1. If you have split Financial Year, you need to merge the same and C/F data from last year.
2. Or if you have split Financial Year but have not carried forward the data.
Why are my credit/debit notes for unregistered dealers not showing up?
Credit/debit notes for unregistered dealers may not be showing up because according to GST rules, credit notes to unregistered dealers below Rs. 2.5 lakhs should be reported in the B2C section only. Only invoices above Rs. 2.5 lakhs to unregistered dealers need to be reported separately in the credit/debit notes section.