Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reconciliation

FAQs

Can you explain what ITC means?

ITC stands for Input Tax Credit,please follow below steps:
Step 1: Go to the Transactions menu.
Step 2: Select Purchase and click on Add. Enter the Date, Voucher no. and choose the Purc Type as I/GST-TaxIncl. or L/GST-TaxIncl. depending on the region.
Step 3: Select the party and in the ITC Eligibility field, select the rule that makes you ineligible to claim ITC. The rules are Section 17(5)-Ineligible ITC, Section 16(4)-Ineligible ITC and ITC Restricted Due To Pos Rules.
Step 4: Now, fill the all required details such as Item, Qty, Amount, etc and save the voucher.

The GST returns are not getting downloaded in BUSY for reconciliation. How do I troubleshoot?

If you are not able to download GST returns for reconciliation purpose in BUSY, you can follow these troubleshooting steps:
Step 1: Make sure the internet connection is stable.
Step 2: API access is enabled on GST portal.
Step 3: GST number and GST portal username is correct in BUSY.
Step 4: Make sure that your antivirus is not blocking the BUSY application from the internet access.
Step 5: Check on portal if the data is available of that return and try to download it from portal.
These are some common troubleshooting steps.

I am unable to download a particular month's GST data file. How can I resolve this?

When unable to download GSTR data in BUSY check the following options :
Step 1: Make sure GST portal user name is mention in GST configuration of BUSY
Step 2: Data should be present for the particular month in Portal
Step 3: Check your internat connection if internet connected then check in system firewall setting BUSY is not blocked from inbound and outbound
Step 4: If you have antivirus in system check BUSY in unblocked and excluded
By following these steps you can troubleshoot for GSTR data download in BUSY.

In case of refund, how do I tag invoices that I want to claim refund on?

To tag invoices that I want to claim refund on then follow the steps 
Step1 Go to transaction menu and click on GST Misc utilities
Step2 click on monthly ITC tagging as per GSTR 2B click on date range and select the month
for which you have claimed but showing correctly and press OK
Step3 Select the voucher and press F4 then make ITC status claimed and select proper
claiming period and fill the GSTR 2B status
The ITC can be claimed after its reconcile properly with json and BUSY data

When doing GST tagging, how do I mark invoices as claimed, pending or ineligible?

To use the ITC tagging feature in BUSY follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration select feature and option and then click on GST/VAT tab.
Step 3: Make sure to mention Y in ITC tagging required option.
Step 4: Then go to transaction menu and select Gst misc. utilities.
Step 5: In Gst misc. utilities select monthly itc tagging option and open report for relevant period.
Step 6: Then use F4 shortcut key to tag vouchers in the relevant period.

I generated a credit note but it is not showing in the e-way bill portal. How can I reconcile this?

If you want to reconcile your credit note with the portal, follow these steps: 
Step 1: Go to Transactions, then click on GST Misc. Utilities.
Step 2: Click on Download GSTR JSON data.
Step 3: Download GSTR 1, GSTR 2A, GSTR 2B, GSTR 3B.
Step 4: Go back to GST Misc. Utilities and click on Reconcile GSTR data.
Step 5: Reconcile GSTR 1, Reconcile GSTR-2A (Party Wise), GSTR-2A (Vch. wise), GSTR-2B (Party Wise), GSTR-2B (Vch. wise), GSTR3B.
Step 6: Reconcile sales, GSTR1, and GSTR3B.

My books show more bills than the portal why does this happen?

Your BUSY is showing more bills than portal due to some below possible reasons:
1. Changes made in the books data after file the return.
2. Ammendments done on portal but not updated in the books.
3. Some enteries didn't upload on portal due to error in the vouchers.
4. If you reconcile GSTR2A or 2B then might be you have not entered the bill in your books but your seller have uploaded in their GSTR1 return.
There might be more reasons depending on the which return you are matching.

I am unable to see the GST B report that I had downloaded earlier. It is not showing in the software anymore. What should I do?

If GSTR 2B downloaded earlier still not showing data in the software then follow the below steps: 
1. Go to the transaction and click on GST Misc. utilities tab.
2. Click on Download GSTR JSON Data and select GSTR 2B.
3. Redownload GSTR 2B for a specific month.
4. After downloading GSTR 2B go back to GST Misc. utilities and click on Reconcile GSTR data.
5. Select GSTR 2B Party wise or voucher wise and then specify a particular month and check the data.

What is the process of reconciling GSTR-A in BUSY?Can I add a bill to a previously filed GST return?

In BUSY, for the GSTR 2A we have reconcile option in the Transaction menu.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then GST Misc Utilities
Step 3: Then Download the GSTR 2A data
Step 4: Then go to GSR 2A reconciliation option
Note: Make sure to mention the GST portal user name in the GST VAT option from featues and options under Administration menu. API access should given on GST potal.
You can reconcile the GSTR 2A data current and previous period.

How do I configure BUSY to allow GSTR data download from the portal?

To configure BUSY to allow GSTR data download from the porta, you need to follow these steps:
Step 1: Go to Administration mneu
Step 2: Configuration and then click on Features/option
Step 3: Click on GST/VAT then enter your GST portal user Name in GST portal username Field and save
Step 4: Log in to GST portal
Step 5: Then click on View Profile option
Step 6: Click on Manage API Access, and then you have enable it for 30 days and save then click on confirm tab.