Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reconciliation
I am getting the same error message and unable to download GST returns for the last few months. What should I do to troubleshoot and fix this issue?
If You are getting error message and you are unable to download GSTR data in that case follow these steps:
Step 1: Make sure your system date is accurate
Step 2: Make sure internet connection is stable
Step 3: Ensure that BUSY should be exclude from antivirus and firewall
Step 4: Gst portal username should be specified in GST/VAT configuration
Step 5: Ensure that return should be filed or not
Step 6: Then try to download GSTR data again
I am getting an error message when trying to download GSTR B from BUSY. How can I resolve this?
If you are facing issue while downloading GSTR 2B please follow these steps:
Step 1: Make sure you are using current release of BUSY
Step 2: GST portal username should be specified in GST/VAT configuration
Step 3: API access should be enabled from GST portal
Step 4: Make sure you have stable internet connection
Step 5: Check the regional setting because that needs to be correct
Step 6: If same issue persist check in another system
How frequently should I do GST reconciliation to ensure my books and returns match? What is the recommended process?
The recommended frequency for GST reconciliation is to do it on a monthly basis. This ensures that any discrepancies between your books and GST returns are identified and resolved in a timely manner. The process involves comparing the GST entries in your books with the actual GST entries filed in the returns. Any differences should be investigated and corrected to ensure accurate reporting. It is also advisable to consult with a Chartered Accountant for guidance and assistance in the reconciliation process.
The tax amounts are not matching between BUSY software and GST portal. What could be the reason?
Reasons if the tax amounts are not matching between BUSY software and GST portal:
Step 1: In case of GSTR 1 and 3B reconcile, If the party had made some changes BUSY after uploading gst returns on portal
step 2: Also if party had made ammendments in their gst return data on portal
step 3: In case of GSTR 2A and 2b could be the reason that you have not entered the bills as per the vendor uploaded on portal.
I am unable to generate the OTP for download Json Data What should I do?
Follow below steps to generate the OTP for download Json data:
Step 1: Go in administration.
Step 2: select configuration.
Step 3: Then select feature and options and click GST/VAT.
Step 4: Then mentioned GST portal user name correctly.
step 5: Save and go back.
Step 6: Go in Gst Portal.
Step 7: Click on Profile Icon.
Step 8: Click on manage Api.
Step 9: Then Give Access to manage Api.
Step 10: Then go BUSY and download Json data.
Why am I seeing a discrepancy between the number of bills shown in the portal vs what I have downloaded locally?
There could be various reasons why is a discrepancy between the number of bills shown in the portal vs what you have downloaded locally from portal :
1.Make sure that entries has filed with GSTR Return.
2. You can redownload your GSTR JSON.
3.You can confirm with Supplier that he file his return or not.It is important to carefully review and reconcile the data to identify and correct any discrepancies.
4. There may be issue due to deletion of entry after file return.
How can I get full access to download GSTR Data from the portal through BUSY? What permissions do I need?
To get full access to download GSTR Data from the portal, you need to enable API access from portal.
Please follow the steps given below to enable api access from GST portal:
Step 1: Log in to GST portal
Step 2: Then click on View Profile option
Step 3: Click on Manage API Access, check whether the API is enabled or not, if not, you can enable it for 30 days and save the settings and then check.
How do I create a journal entry in BUSY?I am unable to reconcile my GSTR- and GSTR-B reports in BUSY. What could be the reason for this mismatch?
To create jounral entry in BUSY, you need to go to:
Step1 : CLick on transaction
Step 2 : Journal
Step 3 : Add
Step 4 : Select relevant account and amount
Step 5 : Save entry
Reasons for mismatch in GSTR-1 and GSTR-3B report is due to:
Step 1 : Difference in report period
Step 2 : error in entry
Step 3 : Round off values
Step 4 : ITC reconciliation
Step 5 : GSTIN portal issue
I downloaded both files in BUSY but the status is not updating automatically even though everything is matching. Why is this happening?
Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.
I am doing JSTAT A re-cancellation and getting a mismatch error for taxable amount. What should I do?
Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.