Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
Why am I not able to see the OTP option?
For see OTP options follow these steps
step 1:First you need to set API access from your GST portal to access for download GSTR2B
step 2: login your GST portal and go to the profile click on manage API access option then give it 30 days access
step 3: open company go to the GST misc. utilities option and open download GSTR json data report and download GGSTR2B report month wise that time you will show OTP option.
How can I ensure the taxable values for each HSN code match between BUSY and my GST return?
To check the HSN-wise report in BUSY and match it with your GST return, follow these steps:
Step 1: Go to Display.
Step 2: Select GST Reports.
Step 3: Choose GST Returns.
Step 4: Pick GSTR-1, then select the date range and press F2 and OK
Step 5: click on HSN wise summray and check the taxable amount.
Step 6: Check the HSN-wise report to verify and match the details with your BUSY records.
The tax amounts are not getting summarized in my GST reports. How can I troubleshoot this summarization issue?
If the tax amount is not getting summarized in the GST reports then check the below steps.
Step 1: Make sure you have applied the summarize on the correct field.
Step 2: If you applied the auto filter previously then remove and apply the summarize option.As at a time either filter or summarize will work.
Step 3: Make sure not to press esc while opening the report. Let the report get open itself as sometimes summarize option not shows.
How can I resolve an error related to ITC values not matching when uploading GSTR-B JSON from BUSY?
you can follow these steps to resolve the issue:
Step 1: Carefully review the ITC entries in BUSY.
Step 2: Reconcile your ITC entries in BUSY with the GST portal.
Step 3: Review the GSTR-3B JSON file generated by the BUSY.
Step 4: Check for any mismatches, missing entries, or duplications.
Step 5 : Ensure that the GST rate and classification for each transaction are correct.
Step 6 : Log in to the GST portal and cross-verify your ITC data
How should i check if there are any mismatch of sales data with gst data in BUSY?
To check sales and GST mismatch report follow these steps:
Step 1: Go to Display and click on GST reports menu
Step 2: Click on Gst audit report tab and select the Reconcile Accounts & Gst
Step 3: Now, a window will appear to select account for which you want to reconcile. , select Sales account and mention the date range
Step 4: Press on OK tab , the report will display only those entries in which mismatches exist.
I am unable to see the option for recalculating GST summary. Where can I find this option?
If Unable to see the option for recalculating GST summary, then you can follow these troubleshooting steps:
Step 1: Run Update Voucher GST Summary from the Housekeeping menu.
Step 2: Apply tax again in the invoices and resave them.
Step 3: Make sure the tax type in the CGST, SGST or IGST account is correctly mentioned.
These are some common steps that may help you to resolve the issue. However, there may be other steps depending on your specific scenario.
Why am I not able to see the HSN code details in the sales register in BUSY?
If you are not able to see the HSN code details in the sales register in BUSY, Customizing the report in BUSY, Here's a general approach to customize the report :
Step 1: Navigate to the report from Display menu.
Step 2: Add custom column fields formula basis in the report .
Step 3: set custom column fields as your requirement .
Step 4: Save the configuration
Step 5 : reload the same report .
The purchase registers generated from BUSY are not capturing bill-wise details accurately. How can I fix this?
To check bill-wise details accurately in the purchase register in BUSY, follow these steps:
Step 1:Go to the GST report section.
Step 2:Choose GST Registers.
Step 3:Select Purchase Register.
Step 4:Opt for a combined register.
Step 5:Choose Bill-wise.
Step 6:Select both B2B and B2C.
Step 7:Select additional parameters like account range and date range.
Step 8:Your bill-wise details report will be generated.
Note : Make sure that you are entering the bill-wise details correctly while creating purchase vouchers in BUSY.
Why am I not able to see the split of expenses as registered, unregistered and exempt in the standard reports? What configuration do I need to do to enable this?
to see the split of expenses as registered, unregistered and exempt in the standard reports, you can follow these steps:
Step 1: Enter expense transactions into BUSY through journal entry.
Step 2: Assign each expense transaction with gst nature in the journal entry .
Step 3: Generate Expense Reports go to the display menu .
Step 4: select GSt Reports
Step 5: click on GST Audit report .
Step 6: Select GST Audit report .
Why is the advice value in my GST return not matching with the invoice amounts in my sales register? How can I identify the reason for this difference?
If the value in GST return and sale register not matching, you can check the options mentioned below:
Step 1: Go to display then GST report now click on gst audit reports
Step 2: Then select reconcile account and GST option and select sales
Step 3: Mention date range and open report
Step 4: In this report you can check mismatched transaction with comparison to check mismatched value
Step 5: Correct all the transaction present in the report