Frequently Asked Questions

If you are unable to generate combined reports for your B2B (business-to-business) and B2C ,Here are some steps:
 Step 1: Ensure that you have correctly categorized your sales transactions as B2B and B2C. Step 2: Make sure you are using the latest version of BUSY.
 Step 3: Check the GST configuration settings .
 Step 4: Review BUSY's user manual or documentation for specific guidance .
 Step 5: Ensure that you are complying with the tax regulations in your region.

Claiming Input Tax Credit (ITC) for invoices that were uploaded late by vendors using BUSYcan be done by following these steps:
 Step 1: you want to claim ITC meet the eligibility criteria under the Goods and Services Tax (GST) laws in your country.
 Step 2: Reconcile with Vendor's GST Returns
 Step 3: Periodically check the updated GSTR-2A or GSTR-2B to verify if the vendor has included the late invoices in their returns.
 Step 4:Claim ITC in Your GST Return

To see the tax amounts separated properly in my GSTR-1 report, you need to follow the below steps:
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-1.
 Step 2: then select the relevant information and select the date range, then press OK and F2 to load the report.
 Step 3: After loading the report, you can see the section-wise details. Click on the required section, and you can find the tax amount.

Here's how to troubleshoot and potentially resolve it:
 Step 1: Verify the Invoice Date
 Step 2: Ensure that you have entered the correct GSTIN details for both your business and the customer in the invoice. 
 Step 3: Double-check the entry of the sales invoice to confirm that you have selected the correct GST category
 Step 4: Reconcile your sales invoice data with your GST reports
 Step 5: Confirm that the date range selected when generating the GST return

If your GST API activation is not working, you can try the following troubleshooting steps:
 Step 1 : Double-check your API credentials to ensure they are entered correctly.
 Step 2 : Verify that your internet connection is stable and working properly.
 Step 3 : Clear your browser cache and cookies, then try activating the API again.
 Step 4 : Contact the GST portal support team for assistance and to confirm if there are any known issues with API activation.

To record IGST paid to customs on imported goods in BUSY, you can follow these steps:
 Step 1: Enter vouchers for multi-currency related transactions and additional expenses incurred
 Step 2: Add Journal voucher for multi-currency related transaction.:
 Step 3: Now enter Purchase voucher for the goods imported and tag the Bill Sundries respectively. 
 Step 4: Enter Payment voucher for payment of Custom duty and IGST amount
 Step 5: You can view GSTR-2 (5A) Report for Import of Goods

To download the GSTR 2A JSON file in BUSY, follow these step-by-step instructions:
 Step 1. Open the BUSY software and go to the Transactions tab.
 Step 2. Under GST Miscellaneous Utilities, click on Download GSTR JSON Data.
 Step 3. Select the option to download GSTR 2A.
 Step 4. Choose the desired month for which you want to download the GSTR 2A data.
 Step 5. Click on the Download button to initiate the download of the GSTR 2A JSON file.

Here are some common reasons for this issues:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. 
 Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

IGST input is applicable when the good or services purchase from outside state and IGST Output is 
 applicable when the goods or services supply or sale to outside state 
 Output IGST adjust with Input IGST at the time of gst adjustment to calculate the tax liability If the Input 
 IGST is greater than Output IGST then after the regular tax adjustment IGST Input adjust with Remaining 
 CGST output and SGST output for cross adjustment .

Here are some common reasons for this issues:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. 
 Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.