Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

How do I check pending ITC claims for different parties in BUSY?

To check pending ITC claims for different parties in BUSY, you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
 Step 3: The report will show you all the pending transactions. You can press F4 to change the status and select ITC Status as Claimed and mention the return period.

I am unable to generate accurate reports. What could be going wrong?

Here are some common reasons for this discrepancy:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

My reports are not getting generated. What could be the reason?

There could be several reasons why your reports are not getting generated in BUSY. Some possible reasons could include incorrect user access rights, data input errors, corruption in data inputs, or issues with the software itself. It is recommended to check your user access rights, verify the accuracy of your data inputs, and ensure that you are using the latest version of the software. If the issue persists, you may need to contact customer support for further assistance.

Why don't GST summary totals match filing website totals in BUSY?

Here are some common reasons for this issues:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies.
 Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

How do I convert CGST and SGST into IGST?.

To convert the CGST SGST value in IGST you need to follow the steps 
 Step1 open company and go to display menu 
 Step2 Click on GST Reports then select GST summaries 
 Step3 Click on GST summary and select the date range for which you want to adjust the amount 
 Step4 press F4 key to adjust and click on Cross adjustment 
 Step5 make the journal entry under gst nature GST tax adjustment and save

I am unable to see certain fields or options in the software. Why does this happen and how can it be resolved?

facing an issue with a specific feature in BUSY, then pls check the below steps : 
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.

I want to filter and view only sales transactions for a particular date range. How can I filter by date range?

To filter and view only sales transactions for a specific date range, follow these steps: 
 1.Go to the Display option. 
 2.Open Account Books. 
 3.Choose Account Register (Standard). 
 4.Within the account register, select Sales Register. 
 5.Select All Sales Types and All Parties. 
 6.Choose the required date range and other filter options. 
 7.Press the OK button to proceed. 
 Now, you can view only the sales transactions within the specified date range.

I need to reconcile filed GST returns with purchase/sale details in BUSY. What reports or tools can help with this?

Reconcile filed GST returns with purchase/sale details in BUSY , you can try the following steps:
 Step 1: Go to the BUSY .
 Step 2: Navigate to the transaction section.
 Step 3: Look for the option called GST MIsc. Utilities.
 Step 4: Select the option to download both 2A and 2B GSTR reports.
 Step 5: Reconcile the information between the two reports.
 Step 6: Once the reconciliation is complete, you should be able to download the transactions successfully.

How can I email the GST sale register to the concerned authority? I am unable to attach and send it.

Please follow the steps given below: 
 1: Go to Display menu and then click on GST Report 
 2: Click on GST Register and then open GST Sales Register 
 3: Click the Email option at the top of the report or press Alt+M 
 4: Choose data format 
 5: Enter the receiver mail in To and then you can send your report 
 Make sure the email configuration should be configured in BUSY.

I am unable to generate accurate reports because some entries are missing. What should I do to resolve this issue?

Here's how to troubleshoot and resolve it:
 Step 1: Verify the Invoice Date
 Step 2: Ensure that you have entered the correct GSTIN details for both your business and the customer in the invoice. 
 Step 3: Double-check the entry of the sales invoice to confirm that you have selected the correct GST category
 Step 4: Reconcile your sales invoice data with your GST reports
 Step 5: Confirm that the date range selected when generating the GST report