Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

The voucher I created is not reflecting the correct tax amount in GST reports. What could be the reason?

Here's how to troubleshoot and potentially resolve it:
 Step 1: Verify the Invoice Date
 Step 2: Ensure that you have entered the correct GSTIN details for both your business and the customer in the invoice. Step 3: Double-check the entry of the sales invoice to confirm that you have selected the correct GST category
 Step 4: Reconcile your sales invoice data with your GST reports
 Step 5: Confirm that the date range selected when generating the GST report

How to sync gst portal with BUSY software?

To sync your GST portal with the software 
 you can follow these steps:
 Step 1: Go to administration menu then Click on Configuration option 
 Step 2: Then click on features and options
 Step 3: Now Click on gst/vat button
 Step 4: Now mention the gst portal username and click on save button to save it.
 Step 5: Your GST login successfully synced with the software
 Step 6: Make sure api access is enable on gst portal

Why is there a difference in the GST liability amount between my accounting software and GST portal? What could be the reason for this mismatch?

Here are some common reasons for this discrepancy:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

The total GST payable amount is not matching between accounting software and actual liability. What should I check to find the cause of mismatch?

Here are some common reasons for this discrepancy:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

I am facing problems with generating GST reports in BUSY. The input credit numbers are not matching with my books. What could be wrong?

Here are some common reasons for this discrepancy:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

What could be the reasons behind discrepancies between IGST taxable payments and ledger balance totals in my reports, and how can I address them?

Here are simple steps to understand and address issue between IGST taxable payments and ledger balance totals in your reports:
 Step 1: Review your records for mistakes like , missing entries, or incorrect amounts. Correct any errors you find.
 Step 2: Update GST voucher summary from housekeeping menu .
 Step 3 : Try to run update master balance from same menu. 
 Step 4: Regularly compare different data sources, like GSTR-1 and GSTR-3B, to find and fix issues.

How do I check pending ITC claims for different parties in BUSY?

To check pending ITC claims for different parties in BUSY, you need to follow these steps:
 Step 1: Open the Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then Select ITC Status as Pending.
 Step 3: The report will show you all the pending transactions. You can press F4 to change the status and select ITC Status as Claimed and mention the return period.

I am unable to generate accurate reports. What could be going wrong?

Here are some common reasons for this discrepancy:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.

My reports are not getting generated. What could be the reason?

There could be several reasons why your reports are not getting generated in BUSY. Some possible reasons could include incorrect user access rights, data input errors, corruption in data inputs, or issues with the software itself. It is recommended to check your user access rights, verify the accuracy of your data inputs, and ensure that you are using the latest version of the software. If the issue persists, you may need to contact customer support for further assistance.

Why don't GST summary totals match filing website totals in BUSY?

Here are some common reasons for this issues:
 Step 1: Incorrect data entry or missing entries.
 Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
 Step 3; Rounding variances in calculations can result in small discrepancies.
 Step 4: Changes in GST rates or tax regulations can affect the GST liability amount.
 Step 5:Credit notes, amendments, or changes to previously filed returns can impact the GST liability.