Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

How do I convert CGST and SGST into IGST?.

To convert the CGST SGST value in IGST you need to follow the steps 
Step1 open company and go to display menu
Step2 Click on GST Reports then select GST summaries
Step3 Click on GST summary and select the date range for which you want to adjust the amount
Step4 press F4 key to adjust and click on Cross adjustment
Step5 make the journal entry under gst nature GST tax adjustment and save

I am unable to see certain fields or options in the software. Why does this happen and how can it be resolved?

facing an issue with a specific feature in BUSY, then pls check the below steps : 
Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.

I want to filter and view only sales transactions for a particular date range. How can I filter by date range?

To filter and view only sales transactions for a specific date range, follow these steps: 
1.Go to the Display option.
2.Open Account Books.
3.Choose Account Register (Standard).
4.Within the account register, select Sales Register.
5.Select All Sales Types and All Parties.
6.Choose the required date range and other filter options.
7.Press the OK button to proceed.
Now, you can view only the sales transactions within the specified date range.

I need to reconcile filed GST returns with purchase/sale details in BUSY. What reports or tools can help with this?

Reconcile filed GST returns with purchase/sale details in BUSY , you can try the following steps:
Step 1: Go to the BUSY .
Step 2: Navigate to the transaction section.
Step 3: Look for the option called GST MIsc. Utilities.
Step 4: Select the option to download both 2A and 2B GSTR reports.
Step 5: Reconcile the information between the two reports.
Step 6: Once the reconciliation is complete, you should be able to download the transactions successfully.

How can I email the GST sale register to the concerned authority? I am unable to attach and send it.

Please follow the steps given below: 
1: Go to Display menu and then click on GST Report
2: Click on GST Register and then open GST Sales Register
3: Click the Email option at the top of the report or press Alt+M
4: Choose data format
5: Enter the receiver mail in To and then you can send your report
Make sure the email configuration should be configured in BUSY.

I am unable to generate accurate reports because some entries are missing. What should I do to resolve this issue?

Here's how to troubleshoot and resolve it:
Step 1: Verify the Invoice Date
Step 2: Ensure that you have entered the correct GSTIN details for both your business and the customer in the invoice.
Step 3: Double-check the entry of the sales invoice to confirm that you have selected the correct GST category
Step 4: Reconcile your sales invoice data with your GST reports
Step 5: Confirm that the date range selected when generating the GST report

I need the GST number to be visible in my reports after the party name. What is the procedure to link the GST number to the party name?

To check Gst number with the party name then follow the given steps:
Step 1: Go to Display menu
Step 2: Click on Gst reports
Step 3: Then click on Gst registers
Step 4: Then click on sale register report
Step 5: Then open report by specify date range and click on OK button
STep 6: You can review the sales report, which allows you to view the party and GSTIN number simultaneously.

I am unable to see some options or data in specific reports/screens in the software. What could be the reason for this and how can I troubleshoot?

facing an issue with a specific feature in BUSY, then pls check the below steps : 
Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.

After updating to the latest version of BUSY, my GST reports are showing discrepancies. What could be the reason for this and how can I fix it?

facing an issue with a specific feature in BUSY, then pls check the below steps : 
Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.

I am unable to view the date when the other party uploaded the documents returns on the portal. How can I check when they uploaded it?

To view the date when the other party uploaded the documents on the portal, you need to follow the below steps:
Step 1: Go to Transactions, then select GST Misc. Utilities.
Step 2: then select Check Party Return Filing Status for one party and select the return status for both parties and relevant information.
Step 3: Press F2 or OK to load the report to view the date when the other party uploaded the documents on the portal.