Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I adjust IGST, CGST and SGST for tax adjustment in BUSY?

To adjust igst, cgst and sgst for tax adjustment in BUSY, follow these steps:
Step 1: Go to display section then click on GST reports.
Step 2: Choose GST summaries then select GST summary option.
Step 3: Specify the date range for required month and open the report.
Step 4: Now, press F4 shortcut key to post adjustment/payment voucher for GST and post entries for rcm payment, rcm to regular tax adjustment, input/output adjustment, Cross adjustment then regular gst payment.

How can I view ITC reverse charge entries in GSTR-B using BUSY?

To view Input Tax Credit (ITC) reverse charge entries in the GSTR-3B report using BUSY, follow these steps:
Step 1 : Navigate to the Display section or the GST Reports section within the software.
Step 2: Look for the GSTR-3B report option
Step 3: Open the GSTR-3B report. Step 4 : In the GSTR-3B report, there should be a section specifically for reverse charge entries. Step 5 : Check section 4 eligible ITC in GSTR 3B

How do I take out and share external reports in BUSY?

Here's a step-by-step guide on how to take out and share external reports:
Step 1:Navigate to the Display Section.
Step 2: Choose the specific report you want to export.
Step 3: specify the date range, filters to the specific report . Step 4: Select the desired format for export (e.g., PDF, Excel, Word).
Step 5: You can print the report on paper
Step 6: If you want to send email , then click on the email.

Why am I unable to add new inventory items in BUSY?

If you can't find the Party Master section in BUSY, here's how to locate and access it:
Step 1: Launch the BUSY on your computer.
Step 2 : Go to Administratio menu .
Step 3: Look for the Masters Menu
Step 4: Select the Item option.
Step 5 : Once you're in the Itemsection, you can add, edit, or view information related to your products .
Step 6: Add relavant information and sabvve the master.

How can I bifurcate the total amount based on different rates?

To bifurcate the total amount based on different rates, you can 
Step 1 : Go to Display
Step 2 : GST Reports
Step 3: GST Summary
Step 4 : Annual GST Summary in BUSY .
Step 5 : Here, you can select the month range and tick 'Show tax rate wise bifurcation' to get the taxable amount and tax amount bifurcated as per different tax rates like 0%, 10%, 12%, etc.

How do I tag ITC as claimed or unclaimed in BUSY?

To tag ITC as claimed or unclaimed of invoices in BUSY, you need to follow these steps:
Step 1: Go to Transactions menu and select GST Misc. Utilities.
Step 2: Choose Montly ITC Tagging as per GSTR-2A / 2B and enter the period then open the report.
Step 3: The report will show you all the transactions.
Step 4: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.

Generated invoice not showing on portal. Delay in display. Why?

Ensure below instructions if generated invoices not showing on GST portal:
1: Check that invoice has been generate successfully.
2: Make sure you are checking it in relevant period.
3: The details which is specifed in invoice has been correct.
3: Check the GSTN.
4: If you have generated recently then you can wait for atleast 24 working hrs to sync it on GST portal.
If still issue persists then can share your concern on support@busy.in

I want to adjust some previous GST that was not filed but don't know which buyer's input credit is missing. How can I identify and adjust for the missing input credit in BUSY?

If you are unable to check missing ITC invoice in BUSY then follow the given steps :
Step 1: Go to Transaction menu
Step 2: Click on Gst Misc. utilities option
Step 3: Then click on ITC claimed Register report
Step 4: Then select Party wise or date wise as per your requirement
Step 5: Then select month and click on Ok button
Step 6: Then check the report

The sales register is not showing item name even though it shows date, invoice number etc. How can I get it to display the item detail as well?

sales register is not showing item name even though it shows date, invoice number etc.for that follow these steps 
step 1: Go to the GST reports under display
step 2: open GST registers and click on Sales register
step 3: then select combined option then select item wise then both B2B and B2C
step 4: select series ,relevant dates and other details then open report you will get items wise deatils also.

I am noticing a difference in totals between different date ranges in sales and in GSTR Report in BUSY. How can I identify what is causing this mismatch?

To resolve the mismatch in sale and GST Data you can follow steps :
Step 1- Take the backup of your concern company.
Step 2- Open your company and go to house keeping
Step 3- After click on house keeping Click on the Update Voucher GST Summary.
Step 4- Click on the partial or can select full and run the process.
Note: If issue exist then you need to check in short range in sale and GST reports.
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