Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I get a summary of all sales vouchers in BUSY filtered by a specific tax rate like %?

To get a summary of all sales vouchers in BUSY by filtered a specific tax rate like 18% you have 
to follow the steps
Step1 Go to display menu and click on gst reports
Step2 Click on GST other reports then click on tax rate wise output tax
Step3 Fill the date range and ok then select the tax percent 18 to view the summary of all
18 percent sale details

Why is my GST summary report showing a mismatch with the dates? What can I do to fix this?

Here are simple steps to understand and address issue GST summary report showing a mismatch with the dates:
Step 1: Review your records for mistakes like , missing entries, or incorrect amounts. Correct any errors you find.
Step 2: Update GST voucher summary from housekeeping menu .
Step 3 : Try to run update master balance from same menu.
Step 4: Regularly compare different data sources, like GSTR-1 and GSTR-3B, to find and fix issues.

I am unable to see my credit ledger balance reflecting correctly after making adjustments. How can I resolve this?

Here's how you can access the credit ledger in BUSY:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.

I am unable to enter expenses in the software without taking input tax credit. What should I do?

To enter expenses in the software without taking input tax credit, you can follow these steps:
Step 1: Enter expense transactions into BUSY through journal entry.
Step 2: Assign each expense transaction with gst nature in the journal entry .
Step 3: Generate Expense Reports go to the display menu .
Step 4: select GSt Reports
Step 5: click on GST Audit report .
Step 6: Select GST Audit report .

I am unable to access or view a particular ledger or party. How can I resolve this?

Here's how you can access the credit ledger in BUSY:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.

The HSN summary for my Outward Supply is showing as zero. How can I fix this?

To resolve the issue of a zero HSN summary for Outward Supply, follow these steps:
1.Ensure the HSN code field is not blank. Enter the correct HSN code for your outward supply.
2.After entering the HSN code, validate it to ensure accuracy.
3.Confirm that when filing GSTR1, you haven't skipped the HSN code option, as this can lead to a zero summary.
By following these steps, you can address the problem of a zero HSN summary for your Outward Supply.

How can I generate a Specific date range report with both taxable value and total amount?

To generate a report with taxable value and total valua of a specific date range in the BUSY , Please follow below steps: 
Step 1: Go to display menu
Step 2: Then click on gst reports
Step 3: Then click on gst registers
Step 4: Afterwards click on supply outward or Supply Inward register
Step 5: Then you can view the supply outward or inward report to check the Taxable value with all bifurcation of all amounts.

What is the credit ledger, and how do I access it in BUSY?

Here's how you can access the credit ledger in BUSY:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.

Why are some transactions showing as invalid when reconciling GST data in BUSY?

GST return reconciliation failed due to difference in Voucher number, voucher date and voucher amount raised between buyer and seller. To solve this you need to ensure that it should be same.
Follow below step to solve this:
Open the purchase voucher for which you are getting this mismatch in BUSY.
Edit the voucher number, voucher date and amount to get it matched with sellers invoice.
After this re-do the reconciliation process, it will be solved

How do I link my GSTIN with BUSY to download GSTR-B invoices automatically?

In BUSY, to configure and file quarterly GST returns, you can follow these steps: 
Step 1: Open your BUSY software and navigate to the GST configuration section.
Step 2: found in the Masters or GST/VAT Configuration menu
Step 3: fil up GSTIN in particular field
Step 3: See options related to the filing frequencies for your GST returns
Step 4 : Check the GSTR portal name to link GSTR-2B link to GSTIN
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