Frequently Asked Questions

Incorrectly reflected freight charges in your GST report , please folllow below steps : 
 Step 1 : Check the Your Invoice , freight charges is appied or not . 
 Step 2: Check the if item wise freight charges is applied on each item of the invoice 
 Step 3: Check the freight charges bill sundry configuration
 Step 4 : Go to standard invoice configuration 
 Step 5 : Check the invoice print preview

To troubleshoot and resolve the tax amount mismatch between B2C section and HSN report in BUSY, you need to check if 
 Step 1 : The tax rates are accurately applied to the products in the invoices. 
 Step 2 : Also, ensure that the tax amount is deducted automatically from the product rate in the invoices.
 Step 3 : You can also check the GST summary report and purchase bills to identify any discrepancies.

here are the process for ITC tagging in BUSY : 
 Step 1: Go to Tansaction menu 
 Step 2: Click on Gst Misc. Utlities 
 Step 3: Then click on monthly ITC tagging as per GSTR 2A / 2B
 Step 4 : Select Partywise or voucherwise 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status

To import bank statements into BUSY, this option is not available. To reconcile your accounts in BUSY, follow these steps:
 Step 1: Open BUSY and navigate to the Displaysection.
 Step 2: Choose the Bank Reconciliation you wish to reconcile.
 Step 3: Click on the Show UnCleared Entryoption.
 Step 4: Select the Bank Account and specify the date range for statement reconciliation.
 Step 5: Press the F4 key to clear the transactions on your bank statement.

To reconcile the GST/tax amounts between the invoice and GSTR report , you can follow below steps : 
 Step 1 : CLick on transactions
 Step 2 : GST misc utilities
 Step 3 : Download and Reconcile GSTR JSON Data option 
 Step 4 : This feature allows you to download the 2A and 2B GSTR files from the government portal and reconcile them with the data in your purchase register to identify any mismatches.

for adjust GST payments for inter-state transactions made in June in the July GST returns then follow these steps 
 step 1: go to the GST summaries under display menu
 step 2: then open GST summay 
 step 3: select relevant dates and other options 
 step 4: after open report you can press F4 for auto regular GST payment 
 step 5: select series and relevant date for posting entry and save it .

If you issued a debit note but it's not showing up in the GST summary report,please follow the steps : 
 Step 1: Check for any data entry mistakes when creating the debit note
 Step 2: Verify if the debit note has been correctly matched with the original invoice
 Step 3: Check the GST nature of the debit note .
 Step 4: Verify if the debit note has been correctly matched with the original invoice

To link GST Number of a customer then you need to follow these simple steps:
 Step 1. Go to Administration, then Master.
 Step 2. Click on Account and select Modify.
 Step 3. Choose the Party Name you want to update the GST Number for.
 Step 4. Edit the GST Number as needed and save the changes in the master to apply them.
 This process will help you link the GST Number for any existing party.

If some additional charges is showing in your GST summary report please ensure given below points:
 1. Ensure that you have not specify that aditional charges in voucher
 2. Make sure all the data entry is accurate
 3. If mismatch in data check that also by reconciling your data
 4. Run update voucher gst summary and update master balance from house-keeping menu but make sure you have the latest backup of your data before proceeding

If you issued a debit note but it's not showing up in the GST summary report,please follow the steps : 
 Step 1: Check for any data entry mistakes when creating the debit note
 Step 2: Verify if the debit note has been correctly matched with the original invoice
 Step 3: Check the GST nature of the debit note .
 Step 4: Verify if the debit note has been correctly matched with the original invoice